subscription disabled because this group cannot add any more members - why?
2
Good evening, I am moderating a group with currently 105 subscribers and the subscription (home) page reads [email protected] (disabled because this group cannot add any more members) I had initially searched for an answer and I found that no more than 20 people can join in one day but anyone knows if that's normal that the maximum size of the group is 105 members or there's a glitch? Or am missing something? thank you Abel
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Subscribers are receiving Bounce Probes...
12
During the past few days, many of our subscribes are getting Bounce Probe messages. Message says, "Emails to you have bounced back... You must take action to restore your account... Click here..." But, when I check their delivery history, the most recent unsuccessful attempt is several days old and is a delay, not a bounce. Like this for 3/18, for subscriber who got the Bounce Probe 3/22: mx03.earthlink-vadesecure.net: 450 4.2.0 Message temporarily rejected - ELNK001_512 - https://postmaster-earthlink.vadesecure.com/inbound_error_codes/#_512 Mar 18 Any ideas what's going on? And, members receiving this notice seem to be still getting mail; should I advice subscribers to ignore? or to click the "Restore" link? TIA.
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Message Footer
5
Is there a "master" setting where I can place a footer on all messages that are created, whether it be from the main group or from sub-groups? Or do I have to edit all types? tia bill kg5ie
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Various Calendar syncing issues
Hello all. I am the owner of a group here and have calendar syncing set up. It works fine, except I've been experiencing two issues, which might be the same one. 1) Calendar syncs properly to Google calendar, but after deleting a recurring event in Groups.io, it still shows up in the Google calendar. The name of the event was NOT changed, it was only deleted. 2) Groups.io sends out a weekly Upcoming Events email to the main group. I changed the location of one event on the calendar, which shows correctly in the Calendar, but the Upcoming Events email still shows the old address. Any suggestions? Obviously, deleting and creating a new event doesn't seem to be the answer. Hopefully someone from Groups.io can help. Thanks in advance. Mike
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Database download to CSV downloads all but one column
9
How do I get it to download all the columns? In case it matters, the column not downloaded is the "updated" column which shows when the row in the database was last updated. I'm using CSV and not JSON because I'm not familiar with JSON. If the solution is that JSON will have all the columns, please tell me an easy way to convert the JSON to Excel. There's nothing special about the database and its entries. They're all text entered by members, except the "updated" column. Thanks
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Feed page
2
Hi how do I get to feed page? I have been on it but once I start going to other areas I can¡¯t get back to it. Thank you.
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System issue?
5
I'm not seeing any profile pics. Many of the user reference links come back with 404 error. Is there a system problem or is it on my end?
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QR code generation
5
Sorry if this question is way too easy for you young folks. How do I create a QR code for folks to use to sign up for my group or subgroups? tia Bill (old fart)
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Can't find calendar for recent groups?
3
I manage about 7 or 8 groups, but for the few I have created in the last couple years, I can¡¯t seem to find the calendar to add events to it. Is this now a paid feature? Thanks.
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Replying to owner message via Groups.io
7
I might be imagining this, but I could have sworn there's a way to reply via Groups.io to a message sent privately to a group's owner address. I can't find anything in the Help file. If I'm not imagining it, please provide instructions. Thanks!
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Migration
5
Our group is currently using Google Groups. We are not satisfied due to certain features and poor support. Does groups.io offer migration services to move accounts and the archive of emails from Google Groups to groups.io? If not, are their other resources for accomplishing the migration? Thank you. Irv Cantor
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Subgroup settings
3
I¡¯ve just created a new subgroup on one of my pro accounts, and for the life of me, I can¡¯t find where to tell it to be a two-way list as opposed to an announce-only list. I¡¯ve been through the settings, and nowhere do I see this. It used to be easy to find, so either I¡¯m having a bad brain day, or it¡¯s been changed.
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Photos Question
35
A few years ago, I disabled the photo feature for the group I run. Reason being that whenever a photo or image was shared and responses were sent to the group no one ever remembered to delete the photo/image in their response. As a result, by every week¡¯s end there was a large amount of them to be deleted and then it could only be done one at a time. I do hope that has changed and more can be deleted at once. Would like to give the group a second chance now but cannot find a link to restoring that option. Your help and advice is needed, please. Maria
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BOUNCING EMAILS
8
I have received three emails recently from groups.io informing me that my emails are bouncing. I pressed the link each time to unbounce them, but it keeps happening. The people in one of the groups I belong to, many of whom are pretty tech savvy, can¡¯t tell me why it is happening, and I am the manager of the other group, and the members certainly wouldn¡¯t have a clue. Any advice please. Rosemary Marshall
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Upgrade Subscription
5
I would like to upgrade to 90-day trial Premium from Free. When I input my email address it tells me it is invalid THNX
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Lost Group Ownership
2
I had several active emails floating about, including two in groups.io. I went to the groups.io page and changed the email to the one I'd like to use. I got a message that the email already existed and would I like to merge things from the email I was dropping to the one I wanted to use. I owned a group under the to-be-merged from email. After allowing the merge, I am no longer owner of that group and so no longer have any admin access. This presents all the issues and problems you might expect, i.e., Is there a way to fix this without having to delete the current group, which I presume means all members and messages are lost? If the only solution is to delete/recreate the group, is there a way to export/import the current member list and all previous messages now that I am no longer owner? Thanks for any help. Brian D. Warner
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How to Confirm Email Distribution
4
I¡¯m wondering how to confirm my email message is distributed to the group (NonprofitNetworking). I see that it¡¯s been approved in my message list, but I didn¡¯t receive a copy of the message via the group email. I do have my preferences set to receive a copy. Can anyone clarify? Thanks! Susan
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Group - Home directory name
6
This is an odd question. I do not know if it was a typo when I created my group or if it is just the way the system displays information. At the top of page next to the House icon the system displays the name of the group as part of what I would call the breadcrumbs. See this image My issue is the capitalization, my group is Free-mo, not Free-Mo. How do I change the capitalization of the M? Bob
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Issues posting pictures
5
Hello about a few weeks back I started having issues post pictures now everytime I try to post a picture the app shuts off and I need to restart. Is there a fix for this.
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Groups.io: a one-person operation?
11
Groups.io itself seems to be a one-person operation. There's been much talk about individual groups with only one Administrator, how they can protect themselves, and what to do if the only one with the keys to the house suddenly becomes unavailable. But what about Groups.io itself? Does it have any protection? Should its users (the Groups community as a whole) insist that it must? Is there a chance of Groups.io disappearing for lack of the one to pull the levers and make it keep running and not just free-fall? Regards, Andy I
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