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Invitations to join not being received 7
Gentlemen, We just started a 30 day free trial. Two prospective members out of nine in the test group are not receiving the invitation to join email. One is already a member of an established groups.io group. He is using the identical email address ending in @msn.com. Second member uses @hotmail.com. Both individuals have double checked email spelling, and both report that the invitations are not going to their spam or junk files. We have 200 members, and cannot accept a failure rate of 20%. Hope you have a simple fix! Thanks, Chris Garbow
Started by Chris Garbow @ · Most recent @
Home page (owner) 7
Hi how would I edit the Home page that comes up when I (owner) click on Home? It is the info I created when I formed the group that appears beneath the photo of the elephant. Thank you.
Started by pinedejuan@... @ · Most recent @
Sending invitations to multiple people 7
I have sent my list out several times and keep getting an email that it wasn't formatted properly. We sent it plain text UTF-8. I am so upset as I have a large group and need to get this set up. I have joined and paid for premium. Is anyone available for a phone call to guide me? Thank you.
Started by pinedejuan@... @ · Most recent @
A Question About Starting a New Group 9
Hello All, I¡¯ve been running a high school reunion group for those of us who attended from the school¡¯s first day in 1953 through 1965 - that long only to include our younger siblings. I had to cancel allowing photos some time ago, reason being that everyone would reply and leave the photo in their response which took up too much of my time deleting them all afterwards. An idea just came to me. I am thinking of starting a second group for us - one for sharing photos only - - - but only if it can be set to no responses. Send but not respond. Is that even possible, I¡¯m wondering? Hope that¡¯s not too foolish a question! ? Maria
Started by Maria Hrabovsky @ · Most recent @
Bruce, re: A Question About Starting a New Group
Thank you very much, Bruce! That will work perfectly. Very appreciatively, Maria On May 12, 2025, at 2:51 PM, Bruce Bowman via groups.io <bowman46118@...> wrote: On Mon, May 12, 2025 at 01:24 PM, Maria Hrabovsky wrote: I had to cancel allowing photos some time ago, reason being that everyone would reply and leave the photo in their response which took up too much of my time deleting them all afterwards. An idea just came to me. I am thinking of starting a second group for us - one for sharing photos only - - - but only if it can be set to no responses. Send but not respond. Is that even possible, I¡¯m wondering? Well, kinda. Change the Reply-to setting to "Only to Sender." They can still reply to whoever posted the initial message/image, but not to the group. Anything coming back that meets the threading algorithm (and would otherwise post as a reply) will be bounced. Regards, Bruce <aaa.png>
Started by Maria Hrabovsky @
sending invitations 3
I have been trying to send a list of emails out to invite my group to join our new groups.io group but have received an error message that not formatted properly. Tried to send one email invitation out to someone who might be able to help me and message says I have sent out too many. This is really horrible. What can I do? Thank you.
Started by pinedejuan@... @ · Most recent @
Can I Suspend a Member? 4
Is it possible to suspend a group member, so that they cannot read or post messages, without canceling the membership and later remove the suspension (or suspend for a stated time period)? If so, how can I do that. Thanks, Dave Cahn
Started by Dave Cahn @ · Most recent @
Removing members? 6
Is there a way to mass remove everyone from a group? Want to remove members and change name. Thanks.
Started by Kliph @ · Most recent @
Downloadable Group Members Manual 2
Is there a full Group Members Manual that can be downloaded as a single PDF?
Started by Dave Cahn @ · Most recent @
Undelivered Mail Returned to Sender 6
Here is an error message I received this morning, after attempting to reply to Malcolm¡¯s reply to me. He received my original post; and my reply, sent using the regular ¡°Reply¡± feature, resulted in the following error message. I made no changes in either address or header. I will also attempt to forward the same error message directly to Malcolm, and see if it goes through. Again, the address and header will be left alone. Begin forwarded message: From: Mail Delivery System <mailer-daemon@...> Date: May 4, 2025 at 8:15:42 AM CDT To: PAMCOFFEY52@... Subject: Undelivered Mail Returned to Sender ?This is a system-generated message to inform you that your email could not be delivered to one or more recipients. Details of the email and the error are as follows: <malcolm.austen@...>: host lb01.groups.io[45.79.81.153] said: 510 The group 'malcolm.austen=weald.org.uk' does not exist (in reply to RCPT TO command) Return-Path: DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=me.com; s=1a1hai; bh=kZ9wPyLREJ7oU2pvRdjm+nsQe1RiwZaVSO6/srLpUBA=; h=Content-Type:From:Mime-Version:Date:Subject:Message-Id:To:x-icloud-hme; b=tIBm+r4qTj/m5qx8RKz5CRD1Mmwz/wtt0ZCCKfZc07iIpW4uO0eLHD9RtK/gqeZDr gHVJFNGUVXVRBrXTa4FPnkmEopXyDsYY7zzvFkodopXHsr8X6Tl0sGRaG+WGvTTzwl zFT4DoxiUrETi1PR12ydUAapcxOB0ivfMkts77u8gFro5HzL0Oho7NvT07MqPd2Jjn scY+aZZMsVWzUdRMPg7fMzpalAnLHaU9hNIBwwzV7L2gyefm8A6XVFPZ5anIhwJ/PH f3miY4qU/IqUud8IplqhdnMjHnqIjSXb2kZinGYdRKduG2p3D1l5tPVi1uFrzwbMt3 rxHXNukfvVKDw== Received: from outbound.st.icloud.com (localhost [127.0.0.1]) by outbound.st.icloud.com (Postfix) with ESMTPS id 5FE331804700 for ; Sun, 4 May 2025 13:15:34 +0000 (UTC) Received: from smtpclient.apple (unknown [17.42.251.67]) by outbound.st.icloud.com (Postfix) with ESMTPSA id 42BBB18082EB for ; Sun, 4 May 2025 13:14:06 +0000 (UTC) Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable From: Pam Coffey Mime-Version: 1.0 (1.0) Date: Sun, 4 May 2025 08:13:35 -0500 Subject: Re: [Group_Help] Weird issue. Message-Id: To: "Malcolm Austen via groups.io" X-Mailer: iPhone Mail (22E252) X-Proofpoint-ORIG-GUID: kq_3khsT7AJ5cCJatjxOWSjSo4t2Pz1w X-Proofpoint-GUID: kq_3khsT7AJ5cCJatjxOWSjSo4t2Pz1w X-Proofpoint-Virus-Version: vendor=baseguard engine=ICAP:2.0.293,Aquarius:18.0.1099,Hydra:6.0.736,FMLib:17.12.80.40 definitions=2025-05-04_05,2025-04-30_01,2025-02-21_01 X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 bulkscore=0 adultscore=0 phishscore=0 mlxscore=0 spamscore=0 mlxlogscore=820 clxscore=1015 malwarescore=0 suspectscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=8.22.0-2503100000 definitions=main-2505040123
Started by Pam Coffey @ · Most recent @
Am getting fed up! 5
Twice, I attempted to reply to your group concerning email replies that comeback as undeliverable. Apparently, there is some sort of issue with the site itself. I enter the address _correctly in an initial post, create and send the message, and sometimes it goes through. But,when people in the group reply to me, the group address either doesn¡¯t show as [email protected], or it shows the name of the person who replied, but makes it appear that this person is a group. Then, if I reply to the reply, that reply comes back as undeliverable more often than not. If I am replying to a reply, the group address should go in correctly, but apparently does not. Also, even though I carefully and clearly entered my email address when creating my groups.io account, it shows incorrectly when people reply, replacing @ with =, and making it appear that I, or the recipient, am a group rather than a person. So, please stop accusing me of entering the wrong address for your group, when I didn¡¯t do so. The address somehow got shuffled when someone replied to me; or, it somehow got shuffled when I sent a reply, using the regular ¡°Reply¡± feature in mail. I did _not enter it is [email protected], as some have accused me of doing. And, in addition, this doesn¡¯t solve the similar issue I¡¯m having with the iDevices group ([email protected]). And, to elaborate on my reply to the question of whether I use the website or the app: I send email via Apple Mail, which is, in fact, a native app on all Apple devices and Mac computers. When, for whatever reason, I need to access my groups.io account, I do it from the website. I had never heard of a groups.io app, and don¡¯t know if it would benefit me, as I am not a premium member. With all of the issues I¡¯m having with groups.io as of late, and then being falsely accused of entering wrong addresses, I¡¯m almost ready to delete my account which, unfortunately, will end my relationship with a number of groups in which I am a participant, and will also mean the end of a group I moderate. Let¡¯s get to the core of this, so that hopefully these unfortunate things won¡¯t need to happen..
Started by Pam Coffey @ · Most recent @
Weird issue. 6
I belong to¡ªand moderate one¡ªseveral groups associated with groups.io. The only one with which I seem to be having an issue is called [email protected]. Sometimes, when I reply to a post in that group, the message goes through just fine. At other times, within a few minutes after sending it, the reply comes back as undeliverable. Unfortunately, the file that is supposed to explain the problem doesn¡¯t come up when I click it; but, what I can determine is that it says that the group with the recipient¡¯s name doesn¡¯t exist. All of us in [email protected] are members of one group. It is not divided into sub-groups, and it is a free group. Other members, as far as I know, are not having this issue. I don¡¯t use any weird email settings; and my account isn¡¯t bouncing, as I receive all email messages that are sent to groups.io and not to a specific member off list. Any idea as to what might be going on, and what I can do about it? When the replies come back, I have to re-formulate them and send them off list to a specific member.
Started by Pam Coffey @ · Most recent @
Member not receiving message notifications 10
We have one member in our group who is not currently receiving message notifications. She used to receive them but is not receiving any longer. All of her settings seem correct and are identical to other members who do receive the notifications. We tried removing her from the group, rejoining groups.io and then rejoining our group and that did not help. Any suggestions would be appreciated. Thank you, Drew
Started by Drew McCahill @ · Most recent @
Add an owner 6
The original owner is no longer associated with the Group; how can we assign a new owner?
Started by Ashford Heights Farm @ · Most recent @
Message not delivered 11
This may sound silly, but I have a member that for some strange reason is getting an error message when trying to send mail. Below is copied from the mms word document she shared showing the issues she is asking about, and my group isn't set up as what it shows but is set up as restricted needing to reply to a message that is sent out. There was a problem delivering your message to [email protected]. Contact the remote server administrator for details. The response from the remote server was: 500 This is an announcement group and only moderators can post to it.
Started by Cal @ · Most recent @
Bounced 2
Why does my email keep getting bounced
Started by Steve @ · Most recent @
Messages bouncing 4
I manage four paid groups.io accounts, and sometimes my people don¡¯t get messages that we send out, and I know that their e-mail addresses are correct, because I can send to them throughoutlook. What can either I or they do to fix this bouncing problem? How do I check the activity of an individual?
Started by Jane Carona @ · Most recent @
I don't know how to describe this, but I'll try. 7
Hi everyone! First. I am totally blind and use a screen reader, so I apologize if I don't describe things in visual terms, the right way. Now. Here's my question. Is there a way to save a draft on groups.io while you're writing your message? All I see are "send" and "discard." The "more" button just gives font options. When I hit CTRL+S, I get a dialogue box asking me to save the whole Web page. Am I missing something?
Started by Jen @ · Most recent @
bulk invites to subgroups via a single email 2
I'm new to Groups.IO I have created several Subgroups. Now I want to send a single email from a separate email system (ie not from Groups.IO) to ~500 recipients. I want the email to have multiple join links, one for each subgroup. Clicking on a link would automatically add that person as a member to that subgroup. ie something like: Select 'link-1' if you would like to join the group 'SubGroup-1' Select 'link-2' if you would like to join the group 'SubGroup-2' Select 'link-3' if you would like to join the group 'SubGroup-3' etc. Is this possible or is there an alternative way to send bulk invites to subgroups via a single email. ga.rae@...
Started by Graham Rae @ · Most recent @
deleting photos 3
Is there a way to delete more than one photo at a time...or a setting that says "save photos for ___ of days"?
Started by Nancy Peyton @ · Most recent @
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