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I have sent my list out several times and keep getting an email that it wasn't formatted properly. We sent it plain text UTF-8. I am so upset as I have a large group and need to get this set up. I have joined and paid for premium.

Is anyone available for a phone call to guide me?

Thank you.

On Mon, May 12, 2025 at 10:29 AM, <pinedejuan@...> wrote:

Is anyone available for a phone call to guide me?

This is a group of site members, so we can't do anything that you can't.? As seen on the group home page: Note: This group is operated by volunteers; it is not officially affiliated with Groups.io in any way, and has no administrative access to any group other than this particular group.

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Have you had a look at the Owners Manual and/or Members Manual?

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Duane

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On Mon, May 12, 2025 at 11:29 AM, <pinedejuan@...> wrote:

I have sent my list out several times and keep getting an email that it wasn't formatted properly.?

You "sent out your list" and are getting an email back? That makes no sense. There is no way to invite people via email. You have to use the web interface.

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The most robust way to invite a group of people is to simply copy their email addresses from a spreadsheet column and paste that into the invitation page.

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/helpcenter/manual/ownersmanual/managingmembers/invitations.htm?

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You may receive a warning that you can't invite more than 20 people at a time. Don't worry about that. All the invitations will go out within an hour or two.

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Is anyone available for a phone call to guide me?

Group_Help is not a private help line. As with the group you're trying to set up, we communicate publicly so that others can benefit.

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I hope this helps. If not, you need to explain more fully what you did, what your expectations were, and how the system failed to live up to them.?

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Regards,

Bruce

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Thank you. Yes I got an email from groups.io to my email that is associated with the account. The message was that my list was not formatted properly. I did upload a plain text files as described in Invitation info in owner's manual.

I can try uploading small batches but it will take a while to do so.

For uploading as you describe what format should I be pulling emails from - excel, plain text, ?

Also, subsequently I wanted to invite one person so they could get familiar with this new group and perhaps help me. I received a message at the top of the invitation page saying that I had reached a limit on invitations. What does that mean? How will that be corrected?

Thank you.

On Mon, May 12, 2025 at 06:52 PM, <pinedejuan@...> wrote:

I received a message at the top of the invitation page saying that I had reached a limit on invitations. What does that mean?

This is all covered in the Owner's Manual.

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Regards

Andy

It makes no sense based on the Manual information. My email list was rejected so I had no outstanding invitations out there waiting for approval.

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