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Is there a delivery issue on Daily summaries today? I was alerted by a member of one group I moderate that they had no morning summary. There delivery history showed daily "accepted" every day but not today. Since I often operate from the web site I checked my own email and and realize there was no daily summary delivered to my email today. My email delivery shows no email delivery today nor do several members I checked including a primary fellow moderator. There was activity in our group yesterday so there should be a Daily Summary. Is there a groups.io systemwide issue? IF there is a place I should be checking to find alerts of system wide issues I am not sure where to look - actually that is a good thing because it means this happens so rarely I've never learned how to check for system issues. Both groups I moderate are free, grandfathered if that matters. Also I noted in the activity log that shortly after noon, 12:18 pm (ET) 11 members were suddenly bouncing if that might be related. Julie McMahon Moderator/Owner LBD Caring Spouses Life After Lewy

Basically a novice so any help very appreciated. Have 2 questions and wondering if there’s something I haven’t done as the group administrator. 1) When I post or reply to a posting, my message doesn’t show even though I’ve clicked on the preference to receive my copies. I only know for sure it went through if someone else replies. Not sure if this is to all group users or just me but is there something in Settings for this? 2) When some members reply to a message, the thread does not appear. Other times yes, but generally no. Why is the message, or thread, being replied to not show? Thank you! Carlos McDonald

Hello I'm new on this mailing list, so if I'm in the wrong place asking this, a pointer to the right place will be appreciated. I'm part of the OS/2 Warp community. Since Yahoo Groups went down, we started to use Groups.IO without any issue. We had a lot of useful material on the Yahoo Groups discussion that was backup. But this backup is just plain text and it is not simple for people to search on that discussions or even be indexed by Google. My question, is there any way, or experience on migrating this Yahoo Groups backup text backup into Groups.io? The idea will be to create a read only group to show the messages in an organized way and that can be searchable. If Groups.io is not the ideal place to put this backups, is there any other suggestion? Regards Martin

After several years of assumed security, we have discovered that our group's archive settings allowed 'anyone to view'. We have corrected the settings, so the archive will be viewable only by group members going forward. It's good to know that ' When an archive is publicly viewable, email addresses are always hidden from nonmembers who view the archive' Nevertheless, it would be useful to know if/when the archive has been viewed by nonmembers. Is there a digital record of such views, and if so how can it be accessed? Many thanks. Barry

I run a number of Groups and try to impress on all members to NOT use a work email address and ALWAYS set up a password to enable access to the account in the event of email problems. Do they listen? No. So periodically someone changes their email address, loses access to the old one and has never set up their password for access to their account. and so are locked out. Of course they can join again, but as a different member and hence not associated with previous activities. For a free/Basic Group, of course even the owner cannot fix this, but it wouldn't be beyond the realms of possibility to pay for a month's upgrade to Premium in order to fix the problem, then revert to Basic. However hoping for help with a couple of questions about this:- ? Is it possible to upgrade to Premium for just one month and then revert to Basic? ? When reverting back to Basic, can I be sure we will retain the features we currently have as a pre 2000 Group? Hope someone can help with this. Ken G i l l e t t _/_/_/_/_/_/_/_/

Hi Folks, I'm a group moderator, and I was asked by a new member to change her display name, by removing her last name. Went to the record, highlighted her last name and hit delete... nothing. Put the cursor at the end and hit backspace... nothing. Bucked it up to the account owner, and he couldn't do anything with it either. Oddly enough, I *did* receive two groups.io "group notification" emails that said the member's name *had* been changed... but as of just now, before submitting this, the display name in her account shows no change. I shot her an email outlining the steps needed to make the change herself, but it leaves me with a question: why was I (and the group owner) unable to make this change? In checking the Group Owner's manual, it clearly says in section 11.2, third bullet down, "Owners and moderators can edit the Display Name field in individual members’ records (but be aware that members can change their own display names as mentioned above)." Either that's not completely correct, something has been changed and the manual hasn't caught up yet, or we're both doing something wrong. I never bothered to click the "Confirm" button at the bottom of the page, since I couldn't do anything to make the last name letters go away; there was no visible edit TO confirm. Is this where I went wrong in failing to bring about the requested change? Thanks for any clarification you can provide! Karl

Following the transfer of a rather old Yahoo group to Groups.io, I find myself with messages that are not linked to the user's account. How can I associate these messages with an account? Examples /g/TheSeaofClaws/member/655592 but lot of message with X-Yahoo-Alias or X-Yahoo-Profile don't be rattached X-Yahoo-Alias: manowarplayer X-Yahoo-Group-Post: member; u=7612106; email=no X-Yahoo-Profile: manowarplayer

My account keeps on bouncing. I received an email about a month ago, with a link to unbounce my account. But it keeps reoccurring. I have reused this link several times and got the emails posted. I would like a proper fix though ! Advice appreciated.

Hi - we just hit our group limit of 100 members and I had another wishing to join, so I am soliciting donations/sponsorship from my existing base. For the sake of transparency/accountability, I would like them to be able to view the group's reserve. The current reserve is at $5 dollars (my donation) and the group is still in its "free" (non premium) status. Is there a way to allow members to view the group's current reserve and if yes, how do I as an admin enable this? Thank you in advance! Martin

Folks -- It appears that the new Help Center has come online this morning. Expect broken links and bookmarks, especially in old messages. FYI, Bruce Check out the groups.io Help Center and groups.io Owners Manual

One of my groups is not showing in the app. It’s the paid version we set up and I’m the group owner. When I log in via browser, it shows. Anyone run into this?

Hello all: I've been using Groups.io for a while now and find it a very useful tool. A volunteer group is considering creating a group to ease communication, but they want to know whether Groups.io provides secure messaging like Signal. Is this an option? Best, Frances

Over the past several months, I have had to unbounce my account...I will unbounce it only to have to repeat it a few days later. In all cases, the error message is: mxa-00260502.gslb.pphosted.com: 451 4.7.5 Temporary error evaluating DMARC policy Is this due to the corporate email system being "too sensitive" or something with Groups.IO that is not responding quickly enough?

if this has been covered before, would you point me where to go. Thanks

I'm trying to help a group member who wants to edit her own message. From the member manual: To edit the content of a message that you posted: Log in to Groups.io and go to the group’s website. Locate the message you want to edit. Look for and click the More “hamburger” icon at the lower right of the message. In the popup menu, select Edit Message. On the Edit Message page, make your changes. In addition, it is good practice to include a short note that explains your edits. That note will be included in the updated message that is sent to the group. Note: You cannot change the subject line because it appears in all messages in that topic. Only group owners and moderators with the necessary permissions can change topics’ subject lines. Click the Save And Send To Group button. The edited message is sent to all group members. However, when she follows these instructions, the only options she sees from the hamburger menu are "report message" and "see source". Is this a function that might have been limited by the owner of the group? (She's a member of one of my groups, and I've helped her with things before, which is why she contacted me even though she's having the problem in someone else's group.) Thanks for any help! Kim

Hi, I'm looking for some advice on the best options to provide our group with "on this day in history" facts. For each day of the year we might have between four and six historic events that happened. I'd like members to get an automatic email each day with the events associated with that day, and also be able to browse through the events. It seems a recurring event in calendar might work, or maybe store the events in a database? Uploading of the data is something we need to consider. I'd be grateful for any advice. Thank you Dan

My people post a lot of events. Their formatting is all over the place and drives me crazy. Some use three colors for their fonts, some forget to put in the date, many fail to put in their full name. Can anyone visualize a way to do this so that it is easier for me to read as moderator and there is at least a modicum of consistency in the posts? I don't want to go the route of Google forms because that requires too many steps and would not show up in pending posts. We do not want to post their information on the group calendar because the group should not be seen as a sponsor. TIA. Emily