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This very well may be a bug, but you may also want to double check that you have no margins set up on your embosser. TactileView needs to have your embosser margin set to zero so that I can

Hi Destiny, I may be able to help with this as it may not be a bug. With modern embossers, you do not use the embosser set up option like shown in your screenshot. The embosser set up is only for old

Thanks Mary, Got it. I will add this to be fixed. Thanks Andrew Flatres Braille Product Manager Sent: 18 December 2024 09:40 To: [email protected] Subject: Re: [tactileview] Drawing Tools Icon Bar

Two issues I've found on initial testing. 1. When software is closed it does not hold settings 2. If a shape is created and then a text box is created, it will not easily go back to the shape to alter

Hi, When I send to embosser (Index DV5) I get the following error: “Escape Sequence error receive unknown parameter. Press ok to cancel formatting of document.” The only option is to cancel. This

Hi Andrew The? attached short clips might help, i've? included one from older version of TactileView too. In previous versions of TactileView i didn't have to "deselect" the filled blue dot" before

Interesting - this is a new issue for me - diagrams inserted correctly with other versions of TactileView into Duxbury, using 12.7. Mary

Hello. I have an issue to report. Tactile View isn't recognizing my printer, the APH pixblaster even though it's on the list. I have my embosser turned on and attached to my computer via USB.

Hi Mary, This is a problem that I have actually had with previous versions of Tactile View and Duxbury! I contacted Duxbury support and they actually built me a special version of Duxbury to fix this

Hello, I tried again, and now I am getting an error message saying my product is registered to another computer. However, when I check my tactile registration, it says my computer is registered. I

Hi Mary, I am unable to replicate this, is there a particular procedure to see this happening? Don't suppose you can include pictures to help me better understand what is happening. Thanks Andrew

Hi Andrew I've been given a new laptop for work and the IT person who is dealing with this has found that the Beta version given to me from Jaap is now become my main version and alongside it is the

When i use the "Draw Filled Dot" and place on a diagram, then click on "Add text label", select "Text and position braille keyboard input" the "Blue Filled Dot" also remains active. Mary

On inserting a diagram produced in TactileView into a Duxbury file through the Layout, Picture, Add feature in Duxbury the labels on the diagram move. The document does emboss ok on a Juliet Embosser.

Hi Kendall, Please could you try again. It now should work. Thanks Andrew Flatres Braille Product Manager Sent: 16 December 2024 20:10 To: [email protected] Subject: Re: [tactileview] New beta

Hi Andrew, I did a little testing today after updating to the newer of the two BETAs you sent out. I found three small bugs, screenshots are attached. In the configuration wizard, on step 3 you can

Hello, I just tried downloading the new Beta version of 2.5. I am still receiving an error code that my SPC is for an older version of the software. Is there anything else I should try? -Kendall

Great find Mary. Thanks Andrew Flatres Braille Product Manager Sent: 13 December 2024 07:21 To: [email protected] Subject: [tactileview] View Menu EXTERNAL EMAIL - Be vigilant with attachments and

Good find Mary. Thanks Andrew Flatres Braille Product Manager Sent: 13 December 2024 09:46 To: [email protected] Subject: [tactileview] Drawing Tools Icon Bar EXTERNAL EMAIL - Be vigilant with

Thanks for the feedback Sophia. Thanks Andrew Flatres Braille Product Manager Sent: 14 December 2024 06:10 To: [email protected] Subject: Re: [tactileview] TactileView Feedback EXTERNAL EMAIL - Be