Hi Destiny, I may be able to help with this as it may not be a bug. With modern embossers, you do not use the embosser set up option like shown in your screenshot. The embosser set up is only for old generation embossers that weren¡¯t truly capable of doing tactile graphics. For something like the PixBlaster, you simply go to the print set up option and choose it. I hope that helps.
Merry Christmas!
John Taylor
Product Specialist
Sterling Adaptives
415-878-2922, ext 105
www.sterlingadaptives.com
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On Dec 17, 2024, at 1:21?PM, destinys via groups.io <destinys@...> wrote:
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Hello. I have an issue to report. Tactile View isn¡¯t recognizing my printer, the APH pixblaster even though it¡¯s on the list. I have my embosser turned on and attached to my computer via USB.
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I checked on my computer and the drivers are installed.
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Thank you!
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Warm Regards,
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Destiny Simms
Instructional Technologist
Hadley
700 Elm St, Winnetka, IL 60093-2554
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Direct: 847-784-2847
Efax: 847-386-5414
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