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In addition to being press in, it has an electrical (at least my '93 has it..) connector for the heated mirror. I'm sure the bits and pieces will become apparent to you as you delve into the repair. I guess I would start at Campbell-Nelson first, if I were in your shoes?

Norman

I don't know what year your ev is, but mine is a 99. My wife smashed the
passenger side mirror. The mirror just snaps into place so we ordered a new
part (about $95 with the 10% vw club discount) and snapped it in, all is
well now

______________________________________________________

Dear Dan.d

We have a 1995 Eurovan we are trying to sell but very few people in
Winston-Salem, NC have any idea what one is all about. I have posted on
this site but this site seems to be folks who already own one. We did
advertise in the Seattle, Wash. paper and received a call from a guy who
said if he couldn't find what he wanted there, he would call back in a
week or so. Obviously, the distance is a problem but people who want
these and appreciate the good value of one that's a few years old,
compared to paying the 35,000 or so for a new one, might make the trip.

I gather from people I have talked to that there were few 1994s and
1995s imported. Anyway, if you have a suggestion of a site for us to
advertise, we'd be grateful to have it.

Thanks,
D Layng
PS Our vehicle is in excellent shape. We've found that since we moved
here from NYS two years ago in retirement, we are not camping like we
used to. It's our only vehicle and our aim is to sell it for two less
expensive cars.

The saga continues.....


On Friday, I contacted VW's Customer Relations Dept. about the fire in my
EV and that I found a number of consumer complaints on the NHTSA/DOT
website. I was told that VW was not aware of any problem with Eurovan fuel
systems, and the conversation ended.

Armed with the information from the Canadian recall I called this morning.
The first person I spoke with asked if I had a case number, to which I
responded I wasn't assigned one. After checking her computer, she said, you
have one, here it is...

From there I was transferred to another individual who stated the gentleman
who was assigned my case was not in, but that she would handle it. I
explained about the Canadian recall, and was gruffly dismissed. I was told
that Canadian and US models are vastly different. To which I countered that
the parts numbers for the fuel lines are the same.

She then said, but your's is a '93 model. I responded by telling her that
the Canadian recall didn't occur until 1994, and secondly my EV was built
in the first 10 days of August 1992, so there would have been no time to
correct a problem which didn't manifest itself until a year or so later.

At that point her attitude changed, and she said, "Well its an insurance
company matter and if the insurance company decides to contact us, its up
to them"

Detecting a little hostility in her attitude, I said that I've been a loyal
customer and since 1986 have purchased 4 new VW...one every three years or
so, all I am looking for is to be put in the position I was in two weeks
ago, a working van and no out of pocket ($500 deductable on policy). She
said, "That's nice, but we will let our attornies handle it from here on
out, deal with your insurance company."

So I then said, now that you have brought up attornies, I want to inform
you that I am an attorney....

At which point I received a gruff "good day", and that was the end of the
conversation.


I am really getting pissed here...I've been a loyal, card carying VW
owner/buyer/fan for almost 30 years. It may be time to buy some other type
of car.

Thanks for putting up with the rant....


Ric

I don't know what year your ev is, but mine is a 99. My wife smashed the
passenger side mirror. The mirror just snaps into place so we ordered a new
part (about $95 with the 10% vw club discount) and snapped it in, all is
well now

Alex

Chris:

Ok my 2 cents. Since you describe pretty much what we carry around I will let
you know what we do. Lots of folks don't like mounting to the pop top but if
you're mountainbiker, paddler types then mounting a roof rack that doesn't
pop is just not an option at all. It would be totally useless to us, so we
are forced to mount to the pop:

Yakima gutters on pop top with plates behind (thule didn't have the plates
when we did ours.) thule bars on the gutters. Kyaks or boards on the roof. Do
I have know that your roof won't blow off? No I don't (ok, i'm knocking on my
desk) but I can say that I have several friends who cart around several boats
on the top of older westies (fiberglass roof and not as strong) and new Euros
(not fiberglass at all but metal and plastic or carbon fiber - can't remember
which). There have been messages from folks whose roofs have cracked but none
I read were due to rack mounting.

Then on the back, mount a hitch and put on a rack that folds or swings away.
The yakima we have is bomber secure and I can easily fold it away with both
mt. bikes on there. They make a swing away now that looks nice. My friend's
Thule is too wobbly for me and the wimpy little straps that hold the bikes
on make me nervous.

Good luck,
Sue

<Also, has anyone had any experience good or bad with roof racks or back
<hatch racks? I would really like to carry two mtn bikes, two kayaks
<and windsurfing gear.



I have a paulchen hatch rack, which will carry two bikes, or what
ever else you can fit on the parcel tray. Pretty stout, no drilling
required, can't open the hatch when the rack is loaded.
In addition I have three thule bars mounted to the weekender
fiberglass top. I used thule add on rain gutters, which now have backing
plates. They are sold in sets of four, I have two extra if you want them
e-mail me. The sports rack is a good place for used Thule accessories. As
for the strength of the fiberglass top, don't worry about it. I
accidentally tested mine on the garage(You'll only do this once), bent the
gutter clamps until the bar separated from the roof. No damage to the
fiberglass, outside of a scratch. The roof load limit is 110lbs including
the bars.

Chris

well, i finally broke the driver's side mirror backing out of the garage. Oh, the mount flexed fine, but the mirror cracked and broke loose from something inside. And then while I was seeing if it was a simple press fitting, it cracked even more! Right now I've got it held in place by rubber bands.
I haven't called the dealer or any junkyards yet. Has anyone else broken theirs and gotten it repaired again? I don't recall seeing anything about them in the Bentley, but I wasn't looking for it specifically (yet).

-rick

Richard,

>> So I then said, now that you have
>> brought up attornies, I want to inform
>> you that I am an attorney....
>>
>> At which point I received a gruff
>> "good day", and that was the end
>> of the conversation.
>>
>> I am really getting pissed here...I've
>> been a loyal, card carying VW
>> owner/buyer/fan for almost 30 years.
>> It may be time to buy some other
>> type of car.

On the other hand, since you mentioned that YOU are an attorney..... given
the fact that there apparantly exists a REAL design defect and fire hazard
in the '93 EV and possibly a similar hazard waiting to happen in later
models, perhaps its really TIME for you to get in touch with others who have
experienced an engine fire and organize a class-action lawsuit against VWOA
since they're apparantly dragging their feet and ignoring what appears to be
a real safety defect in the design of the fuel supply system.

Sheldon

I have found a 97 EVC with just over 21,000 miles. It is very clean
inside and out. What is the reasonable price range for this beauty?

Also, has anyone had any experience good or bad with roof racks or back
hatch racks? I would really like to carry two mtn bikes, two kayaks
and windsurfing gear.

Thanks

Jesse

I just wanted to update you folks on the survey and some responses to my
survey and the research that I, as well as a few others, have done over the
past few days regarding 93 EV fuel leak problems.

1. I received 5 responses so far to my survey. 4 out of the 5 have noticed
fuel odors, especially when first starting up and in cold weather. 2 out of
these four have actually noticed leaking fuel or have replaced fuel lines.

2. There are three complaints of leaking fuel lines, one of which caused an
engine fire at the NHTSA/DOT websites.
To see these complaints go to:

At the first menu select 1993, then on the next page select VOLKSWAGEN
TRUCK, then select EUROVAN, and finally on the last screen select FUEL:FUEL
LINES:HOSES:NON-METALLIC

You will then see the three complaints.

3. If you have had a problem or continue to have a problem with leaking
fuel lines, go to:


This will allow you to submit a complaint to NHTSA/DOT regarding fuel
leaks. My survey, although not scientific, seems to point to a large number
of 93 EVs having fuel leak problems. Perhaps we can force a recall and have
VW fix the problems.

4. VW KNOWS ABOUT THE PROBLEM! Thanks to list-member Moe Walters' research,
Transport Canada lists a recall of Eurovans (1992 model year) for the very
same problem that we are complaining of. Here's the address:



Here's the basic text:
"Recall Details
THE FUEL FEED AND RETURN HOSES IN THE ENGINE COMPARTMENT COULD "SETTLE"
OVER TIME WHICH COULD CAUSE THE FASTENING CLAMPS TO LOSE THEIR TIGHT FIT AND
PERMIT FUEL TO SEEP OUT AT THE HOSE CONNECTIONS. FUEL SEEPAGE COULD RESULT
IN AN ENGINE COMPARTMENT FIRE. CORRECTION: HOSES AND CLAMPS WILL BE
REPLACED ON AFFECTED VEHICLES."

I spoke with VW customer service, and they acted as if they had never heard
of the problem.



At this point in time, I am going to take VW to task over the problem. It
is obvious they know about the problem, it is a design defect, and they
need to correct it. I have already forwarded the NHTSA reports to my
insurance company and will be forwarding the Transport Canada one today.
Hopefully enough pressure can be brought so that VW will fix the problems
on the 1993 EVs.

In the meantime, get a fire extinguisher! If you have any further info
regarding fuel leaks, please let me know.


Thanks for all of your help to date.


Ric

Ric,

As has already been mentioned, every other car company will be the same; everyone wants to protect their interests. Cooler heads will prevail, and I think armed with the mounting info you are gathering I'm willing to bet that there will be a fair solution to this matter. Do let us know if we can jump in with any sort of written or electronic assistance. Thanks for keeping us in the loop!

Regards,
Norman

______________________________________________________

At 11:15 AM 09/13/1999 -0700, Ric wrote:

I am really getting pissed here...I've been a loyal, card carying VW
owner/buyer/fan for almost 30 years. It may be time to buy some other type
of car.

Thanks for putting up with the rant....

Hey Ric, bureaucrats and apparatchiks are the same everywhere. You got a loser. Try for a "manager" or as high as you can go. Somewhere somebody made some good decisions or we wouldn't all be buying the product. Don't let the weenies get you down.
Or, take 'em to Small Claims court. In California I think you can go $3000 (?) now. Point out to them that the precedent of a small claims ruling might be all kinds of bad for them.

-- Chuck


========
Chuck Bragg, Santa Monica Bay Audubon

cgbragg@...
fax: 209-671-6396
========

At 09:45 AM 09/13/1999 -0700, Moe wrote:
<snip some very useful stuff>

In the meantime, get a fire extinguisher! If you have any further info
regarding fuel leaks, please let me know.

No no no! In the meantime, at least replace those clamps with *good* clamps. Carrying a fire extinguisher is crisis management - replacing the clamps is pretty cheap crisis prevention.
The risk of waiting for VW to do it for you just ain't worth it.

-- Chuck (still wants an EVC).

========
Chuck Bragg, Santa Monica Bay Audubon

cgbragg@...
fax: 209-671-6396
========

hi to all volks
fwiw, I called one of the more competent independent shops locally and
discussed the fuel line leaks & fires reported. He said that to his
knowledge (& they're not working on 99's yet since he's not a dealer)
that probably all EV's can/will have the problem.

as previously stated by others, it's primarily associated with the crimp
clamps, coupled with hose shrinkage over time caused by the heat. He's
adamant about using OEM hoses if you replace yourself. He also said
they always replace the crimp clamps with screw down ones.

He said this is the same problem Jettas & Golfs have had (& had recalls
for) in the past. He knows of no recall on the ev's yet...but says if
you ever smell gas (away from a fueling station), get it fixed NOW.

since vw seems to be ignoring us so far, I'm up for joining in on an
appropriate action to get their attention...
Bill Segesser
95 evc

At 11:15 AM 9/13/1999 -0700, you wrote:

The saga continues.....


On Friday, I contacted VW's Customer Relations Dept. about the fire in my
EV and that I found a number of consumer complaints on the NHTSA/DOT
website. I was told that VW was not aware of any problem with Eurovan fuel
systems, and the conversation ended.

Armed with the information from the Canadian recall I called this morning.
The first person I spoke with asked if I had a case number, to which I
responded I wasn't assigned one. After checking her computer, she said, you
have one, here it is...

From there I was transferred to another individual who stated the gentleman

who was assigned my case was not in, but that she would handle it. I
explained about the Canadian recall, and was gruffly dismissed. I was told
that Canadian and US models are vastly different. To which I countered that
the parts numbers for the fuel lines are the same.

She then said, but your's is a '93 model. I responded by telling her that
the Canadian recall didn't occur until 1994, and secondly my EV was built
in the first 10 days of August 1992, so there would have been no time to
correct a problem which didn't manifest itself until a year or so later.

At that point her attitude changed, and she said, "Well its an insurance
company matter and if the insurance company decides to contact us, its up
to them"

Detecting a little hostility in her attitude, I said that I've been a loyal
customer and since 1986 have purchased 4 new VW...one every three years or
so, all I am looking for is to be put in the position I was in two weeks
ago, a working van and no out of pocket ($500 deductable on policy). She
said, "That's nice, but we will let our attornies handle it from here on
out, deal with your insurance company."

So I then said, now that you have brought up attornies, I want to inform
you that I am an attorney....

At which point I received a gruff "good day", and that was the end of the
conversation.


I am really getting pissed here...I've been a loyal, card carying VW
owner/buyer/fan for almost 30 years. It may be time to buy some other type
of car.

Thanks for putting up with the rant....


Ric


Dear Ric,

The rant is worth it. You encountered the same loving attitude with VW
that I encountered when I enquired about older Eurovans with VW in the
spring of 1999. They didn't understand I was a potential 1999 customer.
Instead of buying a 1999 I decided to buy an older one. It was hard
justifying 55 grand Canadian on vehicle which dealers here kept saying was
about to orphaned and abandoned.

Now that I am VW owner I can say their attitude is the same. Maybe the
American owners need to get together and file a class action suit.
Certainly taking on VW over leaking fuel lines is a good cause. Automakers
never learn whether it is Pintos, GMs with side saddle tanks, or under hood
leaking hoses, leaking fuel and customers add up to big bucks.

Reg

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The problem is that any other car wont be any different in any regard.



At 11:15 AM 9/13/99 -0700, you wrote:

The saga continues.....


On Friday, I contacted VW's Customer Relations Dept. about the fire in my
EV and that I found a number of consumer complaints on the NHTSA/DOT
website. I was told that VW was not aware of any problem with Eurovan fuel
systems, and the conversation ended.

Armed with the information from the Canadian recall I called this morning.
The first person I spoke with asked if I had a case number, to which I
responded I wasn't assigned one. After checking her computer, she said, you
have one, here it is...

From there I was transferred to another individual who stated the gentleman

who was assigned my case was not in, but that she would handle it. I
explained about the Canadian recall, and was gruffly dismissed. I was told
that Canadian and US models are vastly different. To which I countered that
the parts numbers for the fuel lines are the same.

She then said, but your's is a '93 model. I responded by telling her that
the Canadian recall didn't occur until 1994, and secondly my EV was built
in the first 10 days of August 1992, so there would have been no time to
correct a problem which didn't manifest itself until a year or so later.

At that point her attitude changed, and she said, "Well its an insurance
company matter and if the insurance company decides to contact us, its up
to them"

Detecting a little hostility in her attitude, I said that I've been a loyal
customer and since 1986 have purchased 4 new VW...one every three years or
so, all I am looking for is to be put in the position I was in two weeks
ago, a working van and no out of pocket ($500 deductable on policy). She
said, "That's nice, but we will let our attornies handle it from here on
out, deal with your insurance company."

So I then said, now that you have brought up attornies, I want to inform
you that I am an attorney....

At which point I received a gruff "good day", and that was the end of the
conversation.


I am really getting pissed here...I've been a loyal, card carying VW
owner/buyer/fan for almost 30 years. It may be time to buy some other type
of car.

Thanks for putting up with the rant....


Ric




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- Simplifying group communications

Severin Daniel Chayka
@ PCI Energy Services.

dan.dutr-@... wrote:
I have been talking to Rick Asey at Hughberger Motors in Colorado
Springs for 3 months. He has maintained for that entire period that 3
99 EVCs should be on the next trailer. So far none have showed up. He
gave me a price of 35,244 with the center seat. Later, he changed the
price to 36,908 if no deposit was received before the van arrived.
Throughout that 3 months I searched the internet and found many campers
for sale by owners. I highly recommend this method because you don't
have to deal with commission chasing sales people who don't know much
about the EVC or when they might have one to sell you. I have found
this list and every EVC owner I spoke with to be more knowledgeable,
helpful and honest than any car dealer.

Please email me if you would like more information on how to find EVCs,
I have many sites and have researched delivery methods as well.

Dan 99EVC
original article:

Welcome fellow Colorado.

McDonalds VW/Audi has a salesman there (named Dave, I think) who has

owned

VW campers for 25 years. HE is very knowledgeable. The bottom line

price for

a 99 is, I believe $32,000.

there is also a dealer in the Springs who is pretty cheap, but I do

not

think they know anything about Campers.

Also there is a dealer in Fort Collins who seems to know what they are
doing, but I found them to be pricey.



-----Original Message-----
From: whoads@... [mailto:whoads@...]
Sent: Friday, September 10, 1999 4:58 PM
To: ev_update@...
Subject: [ev_update] Buying a Eurovan Camper


Hello, glad to find this group. We're thinking of buying a new

Eurovan

camper, and many of the local dealers (Colorado) seem uninformed about
the camper, and hazy about cost etc. Can anyone recommend a dealer
that has campers on hand, actual selling prices to expect, and any
other helpful information. I am willing to travel to find a good
dealer and a good deal. Part of the fun will be driving home! Thanks
Bill H.

Go get 'em Ric!

You've got the right kind of car; it's just that every now & then even the
best of companies need someone to go after 'em and keep 'em on the stright &
narrow -

So, go get 'em Ric!

Bill, I recently saw a little piece in the Washington Post about a company
called Banyon Industries that manufactures a small toilet that folds up into
a sort of small suitcase. It uses plastic liners for disposal. There are
also options for chemical decomposition in a way that you can turn the waste
into compost. The cost was $79. Although it is compact, it was supposed to
support a 400 lb person. I can get you the phone number of the company, if
you might be interested. I called them but only got a recording to leave my
name, address, and phone number. I think they are still in the "setting up"
stage and got overwhelmed by a bit of free publicity from the Post article.
I intend to buy one, since it can do double-doody (sorry for the pun) when I
lose electricity at home, since my toilets are supplied water via a well &
electrical pump.

For what it's worth, I have a 97 EVC and I also smell gas fumes after I
turn the engine off. Maybe the 97 and 99 owners should also comment.
stevek
97 EVC
columbia md