Keyboard Shortcuts
Likes
- Crestron
- Messages
Search
|
Re: HBO max won¡¯t exit on apple tv
#crestron
Client refuses to use 2 remotes. That¡¯s our current solution right now but he said he paid what he paid to use one remote and that¡¯s what he wants. Plus he loses the apple remote so when he does this I get a call at 10pm from him to walk him through opening remote app on his iPhone and exiting. Like I just mentioned, he¡¯s a 4 year old in technology intelligence?
|
|
Re: HBO max won¡¯t exit on apple tv
#crestron
Just actually saw one of the programmers at the grocery store this weekend. He no longer works for the company along with a few others who worked on the job are now gone. He said that he believe the lead programmer set it up incorrectly and did mention something about pulse mode. I didn¡¯t understand what that meant but I¡¯m assuming that means it just sends a pulse to the IR and holding down any keep won¡¯t keep it held down for the IR. Again, I¡¯m just overseeing this as favor for homeowner because I programmed their last house with c4 working for another company. Now homeowner hired me as personal IT help for his multiple houses and offices from Florida to Martha¡¯s Vineyard. My only job is to make it easy as possible for him to work the system. Imagine a 4 year old with this tech, that¡¯s what I¡¯m dealing with.?
|
|
Re: HBO max won¡¯t exit on apple tv
#crestron
Also, you could just reboot the ATV. that will get you out of the 'Stuck' mode if that's the issue...
If it's controlled by IR, Then from the main UI, go to Settings and drill down a few levels in the menus, then P+H the Menu/Back button. if it jumps you back to the Main UI, then the P+H works and your issue is the HBO app (I sure it is anyway!...) This unless they set the IR driver to pulse mode... |
|
Re: HBO max won¡¯t exit on apple tv
#crestron
Do you have the original AppleTV remote or an iPhone or iPad?? If yes to any of those, you should be able to control the AppleTV with them.? Can you exit the app with one of those?? Do you happen to know if the AppleTV is being controlled by IR or through an app talking to it over the network?? If IR, there should be a little IR emitter bug stuck on the front of the AppleTV.? Knowing how it's being controlled may shed some light on what's going on. On Mon, Oct 24, 2022 at 3:35 PM <srosenberg2018@...> wrote: Have tried the long press but doesn¡¯t work. I don¡¯t think it¡¯s app related because I was in a home recently that didn¡¯t have this issue. They homeowners don¡¯t know who the programming company was so no way to contact them on what they did. All the client had to do was press the ¡°exit¡± button and it would bring the system back to Home Screen instantly. Same Apple TV model. Same way of controlling. I¡¯m not bashing these programmers but every programmer from that company are no longer there so I¡¯m dealing with administration who wants to send new programmer out to house but no availability for over a month.? |
|
Re: HBO max won¡¯t exit on apple tv
#crestron
Have tried the long press but doesn¡¯t work. I don¡¯t think it¡¯s app related because I was in a home recently that didn¡¯t have this issue. They homeowners don¡¯t know who the programming company was so no way to contact them on what they did. All the client had to do was press the ¡°exit¡± button and it would bring the system back to Home Screen instantly. Same Apple TV model. Same way of controlling. I¡¯m not bashing these programmers but every programmer from that company are no longer there so I¡¯m dealing with administration who wants to send new programmer out to house but no availability for over a month.?
|
|
Re: HBO max won¡¯t exit on apple tv
#crestron
Fwiw, I always program the advanced IR driver restart command on some "off" button, like DVR on a TSR-310.? If all else fails, just hit that button and in 10 seconds it should be back up and running at the main menu.
|
|
Re: HBO max won¡¯t exit on apple tv
#crestron
Agree with AVMaster!
I've seen a number of these kinds of issues with certain apps, sometimes related to mismatch of App and ATV software...?? i.e. App gets updated to compensate for ATV updates, then the ATV automatic updates don't automatically run and so there's an issue... If only everyone would do what they were supposed to do...HaHa... |
|
Re: HBO max won¡¯t exit on apple tv
#crestron
Or try long pressing the menu/home/whatever button.
Also¡if the button works correctly on every other app, what makes you think that it ¡®isn¡¯t¡¯ the app? ?It¡¯s not uncommon for ATV apps to act a little different from app to app. ?Fast forward, rewind etc are a little different depending on which service you are using. ?I¡¯m pretty sure that ¡®these programmers¡¯ aren¡¯t purposely leaving out the secret HBO exit command. |
|
Re: Extron dmp128
#simpl
¿ªÔÆÌåÓýI had a dmp64 recently. To get it to work i did the following: ? The first string the dmp sends after connection ends with ¡°password:¡± Then you have to send the password. Then you get a reply that you have logged in as administrator or user. Then you can start sending the verbose mode and strings (e.g. ¡°I¡±) to keep the connection open. In my case the connection dropped after one minute and I haven¡¯t changed this in the settings. ? Kind regards / Met vriendelijke groet, ? Math ? Van: [email protected] <[email protected]> Namens Scott ? @Andy, I know the password for the device.? That's not the issue.? The issue is the password is preventing the VC-4 from communicating with the DMP (At least that's my theory).? ? I'm fairly new to the game, and still don't know all the tricks.? Is there a way to set the processor to remember passwords of various devices?? Also, I'm using a VC-4, running SIMPL program.? It's my 1st time programming a VC-4. ? ? ? On Sun, Oct 23, 2022, 5:09 AM Andy Smith <asmith@...> wrote:
|
|
Re: Roon integration
Hi,
JFYI - as i just downloaded the latest Roon integration modules for a client with a Nucleus server, i found that the Nucleus-only restriction has been taken away. The module now works with all Roon Core installations. I?ll try that with my own Windows-based core during the week. Cheers, Thorsten |
|
Re: REST API for Crestron Virtual Control
#simplsharppro
Thanks for the reply Jeremy.
The example with the POST request is using the "Add Program" command. I'm wanting to use the "Modify Program" command to modify an existing program. This is listed as a PUT request. Unfortunately I'm still unable to make this work. |
|
Re: Setting httpsclient version
¿ªÔÆÌåÓýThanks Cameron.? I thought it would be set through something like
client.Version = new Version(1, 1); for setting http v1.1 but a Version object doesn't convert to a string.? The last thing I expected was that this was a way to set the user agent.? That is useful but not what I was looking for. Does anyone know how to specify the http version?? for example 1.0, 1.1, 2.0 Thanks again Jay On 10/23/2022 1:59 PM, Cameron Bowman
wrote:
|
|
Re: Windows 11 HP Laptop/ USB Toolbox Device Discovery Not Working
Similar to what Lincoln described, I have had issue with my laptop capturing the CP4 USB interface and trying to use it as an Ethernet port (I am running a Linux host).? That keeps toolbox in my Windows VM from seeing the USB port.? I have to go into my network adapter settings and disconnect from the bogus Ethernet adapter.? After I do that, my Windows VM can see the CP4 and toolbox can see and use the CP4 USB interface.? You might check your Windows network adapters and make sure it is not trying to use the CP4 as an Ethernet connection.
|
|
Re: Setting httpsclient version
Cameron Bowman
looks like it's expecting the useragent string usually sent in the request header useragent string references/lists: Since that's all based on what the browser publisher defines, it's open ended, you'd just be looking for the right agent string to fit whatever you're trying to do? On Sun, Oct 23, 2022 at 2:11 PM jbasen <jay.m.basen@...> wrote: I need to set the version identifier for an httpsclient.? I can do the |
|
Re: Windows 11 HP Laptop/ USB Toolbox Device Discovery Not Working
¿ªÔÆÌåÓýDid you install the NDIS drivers when installing Toolbox (not sure about Windows 11 but in Windows 10 it¡¯s one of 2-4 random popups outside of the Toolbox installer while Toolbox is installing? ? The 4-series processors USB appears as a network card (with a 169.x.x.x link local address) but require the driver. If you open device manager do you have an ¡°unidentified device¡± that pops up when the processor is connected and goes away when the processor is disconnected? ? Lincoln ? -- Lincoln King-Cliby, CTS, DMC-E-4K/T/D ? From: [email protected] [mailto:[email protected]]
On Behalf Of rich@...
Sent: Sunday, October 23, 2022 12:31 PM To: [email protected] Subject: [crestron] Windows 11 HP Laptop/ USB Toolbox Device Discovery Not Working ? Hello, |
|
Re: HBO max won¡¯t exit on apple tv
#crestron
Enter the app by selecting a user on the screen. Then you can menu your way out. Stupid but that¡¯s what I¡¯ve noticed? On Sun, Oct 23, 2022 at 2:46 PM <srosenberg2018@...> wrote: First off I¡¯m not a programmer, I¡¯m an IT tech overseeing a jog done by Crestron programmers. We current can¡¯t get out of the HBO max app on Apple TV with the Crestron remote. The programmers tell me it¡¯s HBO max app. I¡¯ve been to a house where we can use the exit button to get to Home Screen. Client has newest remotes and I don¡¯t know how it¡¯s possible these programmers don¡¯t know how to program this remote to get to Home Screen. Any help here would be appreciated so I can show these programmers there is a way to program the remote or a button to get out of the HBO max app. All other apps exit to Home Screen on Apple TV with no issue. HBO max app is only app not capable of going to the Home Screen. Thank you for any advice.? |
|
HBO max won¡¯t exit on apple tv
#crestron
First off I¡¯m not a programmer, I¡¯m an IT tech overseeing a jog done by Crestron programmers. We current can¡¯t get out of the HBO max app on Apple TV with the Crestron remote. The programmers tell me it¡¯s HBO max app. I¡¯ve been to a house where we can use the exit button to get to Home Screen. Client has newest remotes and I don¡¯t know how it¡¯s possible these programmers don¡¯t know how to program this remote to get to Home Screen. Any help here would be appreciated so I can show these programmers there is a way to program the remote or a button to get out of the HBO max app. All other apps exit to Home Screen on Apple TV with no issue. HBO max app is only app not capable of going to the Home Screen. Thank you for any advice.?
|
AVMaster