Enter the app by selecting a user on the screen. Then you can menu your way out. Stupid but that¡¯s what I¡¯ve noticed?
First off I¡¯m not a programmer, I¡¯m an IT tech overseeing a jog done by Crestron programmers. We current can¡¯t get out of the HBO max app on Apple TV with the Crestron remote. The programmers tell me it¡¯s HBO max app. I¡¯ve been to a house where we can use the exit button to get to Home Screen. Client has newest remotes and I don¡¯t know how it¡¯s possible these programmers don¡¯t know how to program this remote to get to Home Screen. Any help here would be appreciated so I can show these programmers there is a way to program the remote or a button to get out of the HBO max app. All other apps exit to Home Screen on Apple TV with no issue. HBO max app is only app not capable of going to the Home Screen. Thank you for any advice.?
