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Re: Windows 11 HP Laptop/ USB Toolbox Device Discovery Not Working


 

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Did you install the NDIS drivers when installing Toolbox (not sure about Windows 11 but in Windows 10 it¡¯s one of 2-4 random popups outside of the Toolbox installer while Toolbox is installing?

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The 4-series processors USB appears as a network card (with a 169.x.x.x link local address) but require the driver. If you open device manager do you have an ¡°unidentified device¡± that pops up when the processor is connected and goes away when the processor is disconnected?

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Lincoln

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Lincoln King-Cliby, CTS, DMC-E-4K/T/D
Commercial Market Director
Sr. Systems Architect | Crestron Certified Master Programmer (Diamond)
ControlWorks Consulting, LLC
Direct: (+1)440.771.4807 | Cleveland: (+1)440.449.1100? | Boston: (+1)508.695.0188 | DC: (+1)202.381.9070? | Fax: (+1)440.449.1106
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From: [email protected] [mailto:[email protected]] On Behalf Of rich@...
Sent: Sunday, October 23, 2022 12:31 PM
To: [email protected]
Subject: [crestron] Windows 11 HP Laptop/ USB Toolbox Device Discovery Not Working

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Hello,

Has anyone had any issues with an HP Spectre running Windows 11 not being able to see USB Devices (specifically a CP4) in Toolbox Device Discovery? Ethernet works fine.

I have an older Spectre running Windows 10 and it works fine.

????

Thanks,
Rich

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