Re: Xfinity/Comcast router
On Dec 31, 2024, at 11:05?AM, John via groups.io <OceanCity@...> wrote: Hi Pat,
If you're not getting anywhere, try logging into the XB3 ?_directly_, i.e., the modem/router/DHCP server box they gave you.
Hi again Pat,
Sorry, I forgot to suggest you do all this on a laptop or a desktop that's plugged in directly to one of the Ethernet ports on your XB3 modem/router.
Cheers, John?
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Re: Xfinity/Comcast router
Hi Pat,
If you're not getting anywhere, try logging into the XB3 _directly_, i.e., the modem/router/DHCP server box they gave you.
Most likely you are on the 192.168.0.xxx or the 192.168.1.xxx IP range and therefore normally try just typing in either one of these IP addresses to at least get to the router management page to sign in using your browser. Just type in or copy/paste these IP addresses into the browser URL field and hit enter. You'll either get a 404- not found, or if you're lucky you'll get to the login page. Try the following:
192.168.0.1
or
192.168.1.1
One of these might bring up a login window. Now you need to know the login name and password for the router, which has nothing to do with your WiFi password. Typically if no one has changed the login/PW try something like the following login name and PW's:
admin
admin
admin
cusadmin
If all this works you can now "manage" your router yourself. Just be extremely careful not to make _any_ changes that you are not certain about.
Look for the WiFi tab or link which should take you to a page(s) where you can set up, among other things, your WiFi PW. Go to the WiFi SSID name and the WiFi PW fields and enter what you want the WiFi name to be called and the password that you want. Take a screenshot or write all this down. Then click on the "save" button. Normally at this point the router will do a full reboot, which may take a minute or so. Let the router go through all the normal bootup until you see the "Internet" LED flashing which means the router has connected to your ISP successfully to establish an Internet connection. I have a Comcast Business (It's actually a Cisco Technicolor) router and it takes almost a minute to totally stabilize.
Now, if everything above worked, on your WiFi devices look for the (new if you changed it) WiFi name, select it, and now enter the exact new PW (case sensitive). It should authenticate, and you're in. In addition, your devices will probably now remember the login and PW for all future connections.
This is the simplistic scenario, and with a little luck should work, however, there are many other factors I'll save for another day that may be involved.
Le me know if you get anywhere with the above suggestions.
All the best,
John
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Re: Xfinity/Comcast router
Our internet was off for several months at our condo. When we got here I determined the router was bad. Took it into the Xfinity store for a replacement Tried to get the new one to work but no go. Had a tech come out to see what was wrong. He said there were some wiring issues that he fixed and told me the brand new router was no good. He replaced it and all is well. The only problem I had was it didn’t want to connect to my Nest thermostat. We finally figured out he had put the password that I wanted in wrong. 4 numbers and 1 of the four was wrong. :-)
Dutch
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On Dec 31, 2024, at 10:38?AM, marji pomposini via groups.io <Msp.gml@...> wrote:
Thanks, Pat!
We're working on it now.
Happy New Year to all!
Marji
On Dec 31, 2024, at 9:57?AM, Pat Taylor via groups.io <pat412@...> wrote:
?
Pat
On Dec 31, 2024, at 6:13 AM, marji pomposini via groups.io <Msp.gml@...> wrote:
Last week we started internet service(not TV) with Xfinity. We picked up the router from their office. My husband talked to tech support in another country. They set the wifi password. My husband hasnt been able to change the password. He called them back. They said they cant reset it. Our question is; should we try to return the router and get another one if we have no control over the password.
Device type XB3
cisco mod:DPC3941T
Encryption WPA WPA2
Manufactured date 6-2016
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Re: Xfinity/Comcast router
Thanks, Pat!
We're working on it now.
Happy New Year to all!
Marji
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On Dec 31, 2024, at 9:57?AM, Pat Taylor via groups.io <pat412@...> wrote:
?
Pat
On Dec 31, 2024, at 6:13 AM, marji pomposini via groups.io <Msp.gml@...> wrote:
Last week we started internet service(not TV) with Xfinity. We picked up the router from their office. My husband talked to tech support in another country. They set the wifi password. My husband hasnt been able to change the password. He called them back. They said they cant reset it. Our question is; should we try to return the router and get another one if we have no control over the password.
Device type XB3
cisco mod:DPC3941T
Encryption WPA WPA2
Manufactured date 6-2016
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Re: Xfinity/Comcast router
Pat
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On Dec 31, 2024, at 6:13 AM, marji pomposini via groups.io <Msp.gml@...> wrote:
Last week we started internet service(not TV) with Xfinity. We picked up the router from their office. My husband talked to tech support in another country. They set the wifi password. My husband hasnt been able to change the password. He called them back. They said they cant reset it. Our question is; should we try to return the router and get another one if we have no control over the password.
Device type XB3
cisco mod:DPC3941T
Encryption WPA WPA2
Manufactured date 6-2016
|
?Last week we started internet service(not TV) with Xfinity. We picked up the router from their office. My husband talked to tech support in another country. They set the wifi password. My husband hasnt been able to change the password. He called them back. They said they cant reset it. Our question is; should we try to return the router and get another one if we have no control over the password.
Device type XB3
cisco mod:DPC3941T
Encryption WPA WPA2
Manufactured date 6-2016
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Thanks If the problem persists I’ll try that
Dutch
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On Dec 26, 2024, at 9:17?AM, Roger Moffat via groups.io <rogerkiwi@...> wrote:
I don’t know how relevant this is now, but in the past when I’ve experienced this, Signing out of iCloud on the laptop, and telling it to delete the local copy of the data, then sign back in to iCloud has fixed this for me in the past. That was the recommendation from Apple at that time at least.
Roger
On Dec 26, 2024, at 8:43?AM, Dutch Junge via groups.io <dutch@...> wrote:
Really strange now. The duplicates are only showing up on my laptop. Not on iCloud or my iPhone
Dutch
On Dec 26, 2024, at 8:41?AM, Dutch Junge via groups.io <dutch@...> wrote:
Well I thought deleting the multiple contacts from iCloud had fixed the problem but when I opened Contacts on my laptop the duplicates have reappeared.
I’ve got a problem with my wife’s iPhone battery life so I think I’ll schedule a Genius Bar visit for the both of us.
Dutch
On Dec 25, 2024, at 10:41?AM, Pat Taylor via groups.io <pat412@...> wrote:
I don’t know if it would help, but from the laptop, I would try using the Merge function since deleting isn’t working. Keep us posted on the fix.
Pat
On Dec 25, 2024, at 8:29 AM, Dutch Junge via groups.io <dutch@...> wrote:
When I opened Contacts on my iPhone 15 running the latest software I’ve got 30 contacts of the same person. Not all my contacts just certain ones. I get on my laptop running the latest OS and delete the duplicate but after deleting them they pop right back up in Contacts.
I’ve restarted the iPhone but that doesn’t help.
What’s going on ? Any ideas ?
Dutch
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I don’t know how relevant this is now, but in the past when I’ve experienced this, Signing out of iCloud on the laptop, and telling it to delete the local copy of the data, then sign back in to iCloud has fixed this for me in the past. That was the recommendation from Apple at that time at least.
Roger
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On Dec 26, 2024, at 8:43?AM, Dutch Junge via groups.io <dutch@...> wrote:
Really strange now. The duplicates are only showing up on my laptop. Not on iCloud or my iPhone
Dutch
On Dec 26, 2024, at 8:41?AM, Dutch Junge via groups.io <dutch@...> wrote:
Well I thought deleting the multiple contacts from iCloud had fixed the problem but when I opened Contacts on my laptop the duplicates have reappeared.
I’ve got a problem with my wife’s iPhone battery life so I think I’ll schedule a Genius Bar visit for the both of us.
Dutch
On Dec 25, 2024, at 10:41?AM, Pat Taylor via groups.io <pat412@...> wrote:
I don’t know if it would help, but from the laptop, I would try using the Merge function since deleting isn’t working. Keep us posted on the fix.
Pat
On Dec 25, 2024, at 8:29 AM, Dutch Junge via groups.io <dutch@...> wrote:
When I opened Contacts on my iPhone 15 running the latest software I’ve got 30 contacts of the same person. Not all my contacts just certain ones. I get on my laptop running the latest OS and delete the duplicate but after deleting them they pop right back up in Contacts.
I’ve restarted the iPhone but that doesn’t help.
What’s going on ? Any ideas ?
Dutch
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So I looked on Apple Support and they say to Look for Duplicates and then Merge them. And keep doing that until there are no duplicates. I’ve tried that and after 4 or 5 rounds of that there are no duplicates. We’ll see if they come back
Dutch
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On Dec 26, 2024, at 8:43?AM, Dutch Junge via groups.io <dutch@...> wrote:
Really strange now. The duplicates are only showing up on my laptop. Not on iCloud or my iPhone
Dutch
On Dec 26, 2024, at 8:41?AM, Dutch Junge via groups.io <dutch@...> wrote:
Well I thought deleting the multiple contacts from iCloud had fixed the problem but when I opened Contacts on my laptop the duplicates have reappeared.
I’ve got a problem with my wife’s iPhone battery life so I think I’ll schedule a Genius Bar visit for the both of us.
Dutch
On Dec 25, 2024, at 10:41?AM, Pat Taylor via groups.io <pat412@...> wrote:
I don’t know if it would help, but from the laptop, I would try using the Merge function since deleting isn’t working. Keep us posted on the fix.
Pat
On Dec 25, 2024, at 8:29 AM, Dutch Junge via groups.io <dutch@...> wrote:
When I opened Contacts on my iPhone 15 running the latest software I’ve got 30 contacts of the same person. Not all my contacts just certain ones. I get on my laptop running the latest OS and delete the duplicate but after deleting them they pop right back up in Contacts.
I’ve restarted the iPhone but that doesn’t help.
What’s going on ? Any ideas ?
Dutch
|
Really strange now. The duplicates are only showing up on my laptop. Not on iCloud or my iPhone
Dutch
toggle quoted message
Show quoted text
On Dec 26, 2024, at 8:41?AM, Dutch Junge via groups.io <dutch@...> wrote:
Well I thought deleting the multiple contacts from iCloud had fixed the problem but when I opened Contacts on my laptop the duplicates have reappeared.
I’ve got a problem with my wife’s iPhone battery life so I think I’ll schedule a Genius Bar visit for the both of us.
Dutch
On Dec 25, 2024, at 10:41?AM, Pat Taylor via groups.io <pat412@...> wrote:
I don’t know if it would help, but from the laptop, I would try using the Merge function since deleting isn’t working. Keep us posted on the fix.
Pat
On Dec 25, 2024, at 8:29 AM, Dutch Junge via groups.io <dutch@...> wrote:
When I opened Contacts on my iPhone 15 running the latest software I’ve got 30 contacts of the same person. Not all my contacts just certain ones. I get on my laptop running the latest OS and delete the duplicate but after deleting them they pop right back up in Contacts.
I’ve restarted the iPhone but that doesn’t help.
What’s going on ? Any ideas ?
Dutch
|
Well I thought deleting the multiple contacts from iCloud had fixed the problem but when I opened Contacts on my laptop the duplicates have reappeared.
I’ve got a problem with my wife’s iPhone battery life so I think I’ll schedule a Genius Bar visit for the both of us.
Dutch
toggle quoted message
Show quoted text
On Dec 25, 2024, at 10:41?AM, Pat Taylor via groups.io <pat412@...> wrote:
I don’t know if it would help, but from the laptop, I would try using the Merge function since deleting isn’t working. Keep us posted on the fix.
Pat
On Dec 25, 2024, at 8:29 AM, Dutch Junge via groups.io <dutch@...> wrote:
When I opened Contacts on my iPhone 15 running the latest software I’ve got 30 contacts of the same person. Not all my contacts just certain ones. I get on my laptop running the latest OS and delete the duplicate but after deleting them they pop right back up in Contacts.
I’ve restarted the iPhone but that doesn’t help.
What’s going on ? Any ideas ?
Dutch
|
Now that you mention it, I seem to recall that when it was released the Apple slogan regarding iCloud syncing was, "The Truth is in the Cloud." Does this sound familiar to anyone?
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On Dec 25, 2024, at 10:04?AM, Dutch Junge via groups.io <dutch@...> wrote:
Merge didn’t work but I got on iCloud and deleted the duplicates and I think that solved the problem. We’ll see
Dutch
On Dec 25, 2024, at 10:41?AM, Pat Taylor via groups.io <pat412@...> wrote:
I don’t know if it would help, but from the laptop, I would try using the Merge function since deleting isn’t working. Keep us posted on the fix.
Pat
On Dec 25, 2024, at 8:29 AM, Dutch Junge via groups.io <dutch@...> wrote:
When I opened Contacts on my iPhone 15 running the latest software I’ve got 30 contacts of the same person. Not all my contacts just certain ones. I get on my laptop running the latest OS and delete the duplicate but after deleting them they pop right back up in Contacts.
I’ve restarted the iPhone but that doesn’t help.
What’s going on ? Any ideas ?
Dutch
|
Merge didn’t work but I got on iCloud and deleted the duplicates and I think that solved the problem. We’ll see
Dutch
toggle quoted message
Show quoted text
On Dec 25, 2024, at 10:41?AM, Pat Taylor via groups.io <pat412@...> wrote:
I don’t know if it would help, but from the laptop, I would try using the Merge function since deleting isn’t working. Keep us posted on the fix.
Pat
On Dec 25, 2024, at 8:29 AM, Dutch Junge via groups.io <dutch@...> wrote:
When I opened Contacts on my iPhone 15 running the latest software I’ve got 30 contacts of the same person. Not all my contacts just certain ones. I get on my laptop running the latest OS and delete the duplicate but after deleting them they pop right back up in Contacts.
I’ve restarted the iPhone but that doesn’t help.
What’s going on ? Any ideas ?
Dutch
|
I don’t know if it would help, but from the laptop, I would try using the Merge function since deleting isn’t working. Keep us posted on the fix.
Pat
toggle quoted message
Show quoted text
On Dec 25, 2024, at 8:29 AM, Dutch Junge via groups.io <dutch@...> wrote:
When I opened Contacts on my iPhone 15 running the latest software I’ve got 30 contacts of the same person. Not all my contacts just certain ones. I get on my laptop running the latest OS and delete the duplicate but after deleting them they pop right back up in Contacts.
I’ve restarted the iPhone but that doesn’t help.
What’s going on ? Any ideas ?
Dutch
|
When I opened Contacts on my iPhone 15 running the latest software I’ve got 30 contacts of the same person. Not all my contacts just certain ones. I get on my laptop running the latest OS and delete the duplicate but after deleting them they pop right back up in Contacts.
I’ve restarted the iPhone but that doesn’t help.
What’s going on ? Any ideas ?
Dutch
|
No. Wish I could include a picture here.
Had only 2 programs open. Finder and History Hound. Both showed the red icon. I’m silly, but not that….
shalom, ncoom
???? ??????? small-odds-man We’re all here because we’re not all there
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On 23 Dec 2024, at 23:05, Brent via groups.io <whodo678@...> wrote:
Excuse the humor, but maybe you weren’t where you thought you were.?
I haven’t noticed the wrong icon, wasn’t looking, but have quit the wrong app before, thinking another was in front.? On Dec 23, 2024, at 11:13, ncoom gilbar via groups.io <ncoom@...> wrote:
? The Dock is fine, everything else is fine.? Showed up in the Force Quit window. Just odd. Restart has cured it, but still got me wondering.?
shalom, ncoom
???? ??????? small-odds-man We’re all here because we’re not all there
On 23 Dec 2024, at 20:59, John via groups.io <OceanCity@...> wrote:
On Dec 23, 2024, at 1:45?PM, ncoom gilbar via groups.io <ncoom@...> wrote: What would cause a program to hijack the icon of another?program?
Don't know,
But try using the right-click and "Info" menu. Then select the good icon, copy it to the clipboard. Then to the bad icon, select it, and paste it in, if this is even possible.
Or, if that's not possible, start at step one again, and use you mouse to drag the enlarged icon lower down, to the tiny icon at the top left and if you are lucky you see a plus sign.?
Another was is the app "File Icon Changer" but not sure if it's still around. I have it if you need it.?
I know a few more little tricks if this does not work.? Icons operate under a confusing plethora of backward compatible oddities which can get really messed up.?
Cheer, John?
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On Dec 23, 2024, at 4:05?PM, Brent via groups.io <whodo678@...> wrote: Excuse the humor, but maybe you weren’t where you thought you were.?
But Brent,
I'm 'there' because I'm not 'here."
Cheers, John?
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Excuse the humor, but maybe you weren’t where you thought you were.?
I haven’t noticed the wrong icon, wasn’t looking, but have quit the wrong app before, thinking another was in front.?
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On Dec 23, 2024, at 11:13, ncoom gilbar via groups.io <ncoom@...> wrote:
? The Dock is fine, everything else is fine.? Showed up in the Force Quit window. Just odd. Restart has cured it, but still got me wondering.?
shalom, ncoom
???? ??????? small-odds-man We’re all here because we’re not all there
On 23 Dec 2024, at 20:59, John via groups.io <OceanCity@...> wrote:
On Dec 23, 2024, at 1:45?PM, ncoom gilbar via groups.io <ncoom@...> wrote: What would cause a program to hijack the icon of another?program?
Don't know,
But try using the right-click and "Info" menu. Then select the good icon, copy it to the clipboard. Then to the bad icon, select it, and paste it in, if this is even possible.
Or, if that's not possible, start at step one again, and use you mouse to drag the enlarged icon lower down, to the tiny icon at the top left and if you are lucky you see a plus sign.?
Another was is the app "File Icon Changer" but not sure if it's still around. I have it if you need it.?
I know a few more little tricks if this does not work.? Icons operate under a confusing plethora of backward compatible oddities which can get really messed up.?
Cheer, John?
|
But the first thing to try is Restart. If that doesn’t clear it, then proceed to the additional steps John laid out.?
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On Dec 23, 2024, at 10:59, John via groups.io <OceanCity@...> wrote:
? On Dec 23, 2024, at 1:45?PM, ncoom gilbar via groups.io <ncoom@...> wrote: What would cause a program to hijack the icon of another?program?
Don't know,
But try using the right-click and "Info" menu. Then select the good icon, copy it to the clipboard. Then to the bad icon, select it, and paste it in, if this is even possible.
Or, if that's not possible, start at step one again, and use you mouse to drag the enlarged icon lower down, to the tiny icon at the top left and if you are lucky you see a plus sign.?
Another was is the app "File Icon Changer" but not sure if it's still around. I have it if you need it.?
I know a few more little tricks if this does not work.? Icons operate under a confusing plethora of backward compatible oddities which can get really messed up.?
Cheer, John?
|
I opened a Force Quit window and I saw that LibreOffice and Firefox show the same icon. So it’s not just you.
Quitting each of the programs and restarting them fixed it, no need to restart.
Jerry
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On Dec 23, 2024, at 11:13?AM, ncoom gilbar via groups.io <ncoom@...> wrote:
The Dock is fine, everything else is fine.? Showed up in the Force Quit window. Just odd. Restart has cured it, but still got me wondering.?
shalom, ncoom
???? ??????? small-odds-man We’re all here because we’re not all there
On 23 Dec 2024, at 20:59, John via groups.io <OceanCity@...> wrote:
On Dec 23, 2024, at 1:45?PM, ncoom gilbar via groups.io <ncoom@...> wrote: What would cause a program to hijack the icon of another?program?
Don't know,
But try using the right-click and "Info" menu. Then select the good icon, copy it to the clipboard. Then to the bad icon, select it, and paste it in, if this is even possible.
Or, if that's not possible, start at step one again, and use you mouse to drag the enlarged icon lower down, to the tiny icon at the top left and if you are lucky you see a plus sign.?
Another was is the app "File Icon Changer" but not sure if it's still around. I have it if you need it.?
I know a few more little tricks if this does not work.? Icons operate under a confusing plethora of backward compatible oddities which can get really messed up.?
Cheer, John?
|
John
Pat Taylor
Brent