Our internet was off for several months at our condo. When we got here I determined the router was bad. Took it into the Xfinity store for a replacement Tried to get the new one to work but no go. Had a tech come out to see what was wrong. He said there were some wiring issues that he fixed and told me the brand new router was no good. He replaced it and all is well. The only problem I had was it didn¡¯t want to connect to my Nest thermostat. We finally figured out he had put the password that I wanted in wrong. 4 numbers and 1 of the four was wrong. :-)
Dutch
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On Dec 31, 2024, at 10:38?AM, marji pomposini via groups.io <Msp.gml@...> wrote:
Thanks, Pat!
We're working on it now.
Happy New Year to all!
Marji
On Dec 31, 2024, at 9:57?AM, Pat Taylor via groups.io <pat412@...> wrote:
?
Pat
On Dec 31, 2024, at 6:13 AM, marji pomposini via groups.io <Msp.gml@...> wrote:
Last week we started internet service(not TV) with Xfinity. We picked up the router from their office. My husband talked to tech support in another country. They set the wifi password. My husband hasnt been able to change the password. He called them back. They said they cant reset it. Our question is; should we try to return the router and get another one if we have no control over the password.
Device type XB3
cisco mod:DPC3941T
Encryption WPA WPA2
Manufactured date 6-2016
