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Re: EV: VW Parts Distribution / Do you really wan t a VW?


Chris Noeske
 

I'll agree that it that would be frustrating, our EV is a 3rd vehicle for
that reason. Only once have I had a problem getting a part. It too was a 6
week item, and was an injector pump for a 15 year old turbo diesel. I found
that most of the problems are caused by mechanics that don't know what they
are doing, and cause more damage than they fix, all at your expense and the
vehicle manufactures reputation. The only time I took my EV to the dealer
was to get an alignment. The repair invoice said "check the ball joints
before doing an alignment." Two weeks later, after a tip from someone on
this list, I replaced the lower ball joint that had 1/4 inch of play. I do
ALL my own work, for this reason. One thing to keep in mind, these vans are
rare, and parts will not always be available in the US. There were less of
them sold than some "limited edition" American cars. Allot of the dealers,
that don't care. The first dealer that I found who cared was in Canada, now
I buy just about everything through him. Using regular mail it takes about
a week to get the part. We also have a 92 Alfa Spider. The one thing that
owning Alfas and other Italian cars has taught me, is if it feels or act
unusual, it is in your best interest to find out why ASAP. I've had
replacement parts mailed to me before the car broke down. Act and don't
react!

Peace

-----Original Message-----
From: Wade Punch [mailto:punchwc@...]
Sent: Tuesday, November 16, 1999 8:19 PM
To: ev_update@...
Subject: [ev_update] Re: EV: VW Parts Distribution / Do you really want
a VW?


Chris Noeske wrote:

<<The above is one big reason I am GLAD and RELIEVED I no longer own any
Volkswagen. >>
So why bother reading about something, you neither own or like?
First of all, I am not just reading. In case you have not noticed, I have
tried to contribute positive info to help the other members.
True, I do not own a VW now, but who said I do not "like" them?
I said I was glad and relieved to not "own" one now. I still like VW's in
several ways. The Passat is one of the best cars in its class. The VR6 and
the TDI are fantastic powerplants. The EV is arguably the best van on the
market. I still miss the functionality of it. But I do have serious problems
with the attitude and performance of the VW organization (which appears to
be, if you have not noticed from other members too, "We don't care, and we
aren't going to do anything about it") The local dealers here leave
something to be desired in several ways.
I very simply came to a point where I was not willing to take the risk
anymore of incurring large amounts of money and being without a vehicle
needed for daily use. (After only 3 years of use, the $1,500 A/C system on
my '90 Vanagon blew, VW offered not one penny. After only 3 years of use,
the $2,250 A/C system blew on my '93 EV, and only after much wrangling did
they offer to pay 1/3. I "only" had to pay $1,500. Then the shifter bushing
broke and I was "only" out the EV for six weeks. After a lot of time and
effort spent to get the remaining part myself from Germany with the help of
friends, they finally agreed to reimburse only the $70 to ship the part.)
How would you feel to be without a daily driver for 6 weeks?? I missed my
vacation that summer because of the failure to get necessary parts.
I spent extra dollars for my wife and 2 of my kids to fly to New York. So I
was able to use her car for 2 weeks. After that I was fortunate to have just
purchased an old Toyota Tercel that my son would soon purchase for his first
car. I was lucky to not have to rent a car. I do not think it is reasonable
to have to rent a car for six weeks, waiting on a $6 part. If the EV had
been an extra vehicle for me it would be a different story.
Are you going to begrudge me because I prefer a reliable, cost efficient
vehicle?

So why do I bother? Because I think I might be able to help with a piece of
information from time to time. And I can learn about different things from
the members here. I, like, Ron, think freedom to have a diversity of
opinions here is a good thing. My hope is that no one will be offended, but
ultimately we all choose how to act or react.

Peace,

Wade





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