Most recent firmware for a device is most easily found on the Resources tab of the product page.
In this instance I'd Google "MC3 Crestron", click the product page (top result), and then Resources tab.
?

The search bar preview window at the top of crestron.com will only show current products.
(MC3 is discontinued, so it won't appear in the popup & you have to hit enter to perform a full search.)
Results in the full search are polluted because all the products listed have something in their Overview tab along the lines of:
"communicates with a Crestron? control system via an infiNET EX Wireless Gateway (model CEN-RFGW-EX, DIN-AP3MEX, or MC3[2])"
Overall, in 9+yrs of working at Crestron, I rarely ever use that particular search bar.

The smarter way to search for firmware on the site is first navigating to " > > " then search "MC3"
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One quircky thing I see often with TeamViewer is, if the laptop you are remoting into has an integrated graphics card or is just generally not a great laptop, your view as the one remoting in is often sluggish or just constantly frozen, while the end user does not see any issue on their side. However if the laptop I am remoting into has a dedicated graphics card, I just don't see this issue. Is it possible that debugger is working and syncing properly, but your side is just sluggish to catch up?

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The System Module is above the Device Module and the Soundbar name is the same as what is in the device module parameter.?

IP (or should I say HTTP) is neater to integrate, as it uses a Simpl# library to do POST requests to the Turn, and also uses SSE events to get real time events from the Turn. The Cresnet is solid too, but of course you have to tie in lots of digital and serial signals. Personally I prefer the IP version, less work to integrate!

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Splashtop also has a handy thing called SOS, it's a downloadable .exe the guys in the field can fire up as needed - it will give you the chance to connect through your splashtop client using a one-time 9-digit session code, so you don't have to worry about credentials..

Yes I have used quite a few of them, easy integration with Crestron using the supplied modules (either Cresnet or IP).

Thanks y'all. I definitely need file transfer and our use case is not necessarily for 1 to 1 but 1 to many, i.e. I would need to be able to connect to lots of laptop/pc's that don't belong to me. Essentially, I support the programmers in the field and need to connect to their machines, which I likely would never have credentials for. It seems like most software models in this arena are more geared towards connecting to your own devices. At surface level, from what I can tell splashtop is the only one that fits the bill so I'll give that a go.

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Hope this helps

Jay

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System module needs to be above the device module in your program tree. Also did you name your soundbar the exact same name that you have in your device module parameter? I do remember reading that it doesnt like special characters in the player name.?

From my experience, you have to use the same version of the module. You can't mix and match. If one is 3.2.0 them all must be the same?

I don't think it's possible using just VTPro, but I got it working using the Nircmd utility and a batch file. Bit hacky but if you want to know how let me know!!

The best remote program I have used is Jump Desktop. It allows you to access a PC with user credentials from the machine so that you have admin rights or request access if you’re not an actual user . The only thing it does not have is file transfer but it runs circles around team viewer, especially for lower bandwidth connections.

There is also a PAM/Hardening script somewhere on crestron help page for future so you don't have to do all the steps. Just seach PAM VC4 or Authenticate With PAM

I don’t recall ever seeing an option for this within VT-Pro but it’s possible (only just!) that this could be something you could set within the “compiled” XPanel file, although it would probably be overwritten if you recompiled the project. I’ll have a poke around in the morning and let you know if I find a possible solution…..

I don’t have much experience with Sonos integration but it’s clear from the logs that the Simpl# is having a real problem processing the Json when events are coming in from the Sonos, and it seems mainly down the “great room”. It looks like the Simpl# is trying to deserialise a Json array that doesn’t exist (or is malformed) which leads me to believe it may be something to do with the grouping. Can’t really help more than that except to say something is going horribly wrong with the deserialisation when the Sonos sends back events. Sorry not much help really….

I was not using HTTPS, thank you for the direction. I now have the functionality expected, after using https and then logging in with the credentials. Appreciate it.