It seems that any comms between toolbox and a 4-series is suffering. I'm working on a 25 apartment mdu.
All on latest fw. Every single CP4 struggles with sysinfo or debugger loading. Sysinfo can be most frustrating.

This issue in my experience has NOT been limited to direct connect mode. Nearly a year ago now we installed three UC-CX100-T systems (sans the UC-PR that was unavailable for quite a while) and for reasons I'm not exactly sure of we connected the touch panels to the client's network switch (same switch/VLAN as UC-Engine of course) and had the disconnect issue frequently. Tech Support acted like they never saw this before and had to jump through all sorts of hoops to troubleshoot, none successful. Ultimately when we finally received the UC-PR's the touch panels connect directly to those and we (reportedly) have not seen the disconnect issue since. Of course if the UC-PR's are not part of the systems that have been sold that doesn't help much but wanted to share that the problem at hand is not just a direct connect issue.

Best regards,

JWS

In my opinion the best way to have a vc4 in your own office is to use a virtual machine and stick with the trial version.
First attempt to get the vc4 running is quite complex but if you set up vc4 after every trial period you will find it easier every time.?

You should find every information needed here:
https://docs.crestron.com/en-us/8912/Content/Topics/Installation/VC-4-Installation.htm

I hope that helps

Have them VPN into the house.

If you cant get them to use VPN then, you would need to port forward both the http & rstp port for each camera. Setup a DDNS address or static IP for that project You would change Home use the DNS name/static IP and those new ports for the cameras.

Hello all. I've just opened an old - unopened mercury system that we bought around 5 years ago, and by that time I bought both the AV and not AV system.?
I just remember that the only difference was that the AV comes with the logitech camera, usb extension, but when I've opened the box last week, I've realized that the airmedia and hdmi "license" are not included.?
does anyone have more info on this? and can I get the license for those systems?
thanks
nico

I'm not familiar with Spectrum's box, but Comcast/Xfinity uses a DirecTV Stream. It uses different IR codes than the DirecTV receivers, but there's a driver in the Group's Files section.

Same, it fails to load about 85% of the time.

Doesn’t seem to matter if I try stopprog or just try to progload. It’s simply fails to stop the previous program, then loads the current “old” one. New firmware made it like 10% better but still fails to stopprog most times.

A birdie told me Crestron is aware of the issue and they Are working on it. Bit that was before the latest firmware came out that was supposed to to fix it according to the help file

Hi, I am in the process of changing my TV provider from Directv that I have been with since '96. I have been controlling my tuner using my Crestron system, both IR and IP without any issues. I have just changed over to Spectrum as a provider with the Zumo stream player. My understanding is that Comcast / Xfinity are using the same player. Has anyone had any luck controlling this unit, if so how did you do it??

Thanks,

Steve

We are utilizing Luma cameras at this site and they were brought into Crestron Home without issue. They are viewing successfully locally but remotely fail. Firewall policy changes do not seem to change the situation. Is there some special ports that need to be open that I’m not aware of?

I'm looking forward to this issue being resolved. I can confirm that 2.8003.0037 did not fix the issue with my PRO4.

Michael Block

Though COSU was created by Crestron's engineers, it isn't considered official Crestron software (isn't available to download from Crestron's website, etc.). COSU's release and support (along with Crestron's other GitHub projects) was all through Crestron Labs forums (), and falls outside the purview of True Blue Support agents.

I wasn't expecting for anyone to do it for me but at least tell me what to use. The literal response was "I can't help out, management said we're not supposed to".
Also, when I mentioned COSU the response was that it's not official Crestron software and they won't help with that either. Then why TF do you mention it at Masters 3 years in a row!

OpenSSL CLI is commonly used to generate CA certs.??
XCA GUI is my preferred tool for generating CA certs.??
COSU is yet another option for generating CA certs.?

True Blue Support documents expected behaviors that'll be encountered when using self-signed certs (OLH , , etc.), and?can assist with loading CA certificates to Crestron devices. But True Blue Support has never provided walkthroughs re: how to use software / tools to create the CA certs that will be deployed to devices.

On Wed, Dec 13, 2023 at 12:42 AM, Pixels Bits wrote:

no local APIs (discussed this with them at length). Uses an API key you get from their dashboard.

This trend is a fundemental flaw with most new, "Cool" things that we are increasingly asked to deal with...IMHO...:)

Thanks, Pixels and Jay for the updates...Very Helpful!
We'll be looking at the PurpleAir...

On Thu, Nov 9, 2023 at 06:04 AM, Kiel Lofstrand wrote:

That seemed to make the disconnect messages go away, at least for 2 weeks so far.

Hi Kiel - is the 1.14.00.155 update and panel firmware solution still holding strong for you a month later?? UC engines have been such a headache for us at my company I've started having to research alternative solutions like Logitech Rally kits or Neat bars.? Unfortunately those also come with issues of their own.

Incidentally, does anyone else know of any reliable, readily-integratable solutions for no-device-needed Teams/Zoom conferencing as part of a larger room integration with a full control system, dsp, etc?

Dizzy

You could do
Ones = Analog_Temperature mod 10;
it would be one less calculation for the system.

Just so everyone knows, and this goes to the lurkers from Crestron as well.?
I called twice about the Cert issue and both times I was told that they won't help me, per management direction.
This is just absurd and makes me dislike Crestron on a different level!

Thanks

Hello John, just write a Simpl+ module like this:


#DEFAULT_VOLATILE
#ENABLE_STACK_CHECKING
#ENABLE_TRACE

ANALOG_INPUT Analog_Temperature;
STRING_OUTPUT String_Temperature;
?
CHANGE Analog_Temperature
{
?? ?INTEGER Tens, Ones;
?? ?Tens = Analog_Temperature / 10;
?? ?Ones = Analog_Temperature - (Tens * 10);
?? ????
?? ?MAKESTRING(String_Temperature, "%d.%d", Tens, Ones);???
}

FUNCTION Main()
{
?? ?WAITFORINITIALIZATIONCOMPLETE();
}

Then you can send in your 708 and it will output 70.8

I need a solution for setting up a VC4 in my home office and wanted to gauge what others suggest is the best method, particularly from a hardware perspective.?

My initial thought was to utilize xio cloud and the "trials" but not sure how feasible that is long term. Yesterday, I created an Alma Linux vm machine on my M1 and installed VC4, however the steps to modify the SNMPd.conf had permissions issues, I was unable to connect and not sure how much time to put into getting that approach working.

Basically, what do method is best for both cost and maintenance? I find myself going in circles between referencing online help, CTI videos and general info found in searches here. TIA.

开云体育

Hi,

I took a quick look at the driver and their latest API documentation.? The driver was written 4 years ago for Kaiterra's Laser Egg models of IAQ monitors (which it appears have been discontinued).? The API documentation now shows that data elements are being returned as an array of parameters.? When the driver was written that wasn't the case so I don't believe the driver will work with the new models.? However, without testing, I can't be sure.

As Pixel Bits points out, the Kaiterra API is cloud based.?? This is why I personally use indoor and outdoor monitors from PurpleAir.? They have a local API and there is a driver on my GitHub.

PurpleAir, like WeatherFlow, is in the business of collecting data from all the sensors they sell, combining that data into an overall map of data in all the countries where sensors are located, and selling that data to governments, etc.? You can checkout the map by going to the PurpleAir web site and choosing real-time-map from the map dropdown.

Hope this helps

Jay