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PS these units have been in service for over a year, so it is not some commissioning error From: <[email protected]> on behalf of Kol Johnson <kol.mstc@...> Reply-To: <[email protected]> Date:

echo cancelling speakerphone isn’t connected ?(?!) Anybody see/resolve this error on the mercury unit? TIA

Mine is down too, does this really mean EOL

Yes, it is a cluster.? I have found that the extenders to launch in/out of the Zoom/Teams apps seem to work pretty well. My custom interface manages everything for the room and Zoom, in this case, is

I think I would just take the string in to S+ and look for key bits. For instance, Family Room Lights On you would look for "fam" + "light" + "on", if it finds all three in the string trigger the

Did you ever get yours working?

Yeah the MTR/Zoom UC environment was enough for me to quit programming and just go back to Commissioning only. Unfortunately there is really no way to properly integrate these types of systems

I see, so with the unit's raw "text-to-speech" function, we have to account for every possible combination of words in SIMPL, obviously this is no-go. ?Crestron's voice service is discontinued, even

It's been years since I played with a 302 and voice.? The TSR-310 also just provides a text string that you pipe into josh.? One issue I had a while back is the timezone on the remote needs to be

I have done one...I think "sux" sums it up pretty well...I liken it to Frankenstein (Flex System) meets Helen Keller (Zoom custom buttons).

I believe the text output was simply run through an SIO, and you manually entered the various match strings. Plan for lots of trial-and-error :-)

Thanks Tony. ?I've had a ticket open with Crestron for a couple of weeks now and all I've gotten is "the TSR is old tech and may no longer work" and nothing further. How do I force the built in

You should confirm it with Tech Support, but I'm pretty sure the TSR-302's voice features ONLY work with their built-in Text-to-Speech engine, or Crestron's own cloud-based voice-recognition server -

I didn‘t see this that often. Do you use rebuild or build and project or solution? Honestly I still didn‘t understand the differences, but maybe there is the reason why you get this more often.

Just ran into this again myself.? Nice to see things are in the works.......

Only need it to figure out the wiring.? Programmed in 2021 in Port Washington NY. System Name:? Helen Keller SP Program:? NYIT_Services_Helen_Keller_DMPS3_4K_350C_220831.smw Thanks everybody!

Hi All, We've been trying to get some Zoom/Flex systems going and we find that the end-user experience is not good. Given that we cannot manage the Zoom app while it is running in focus, we can't make

Hi All, I'm trying to repurpose an older TSR-302 for use with a Josh.ai integration for its voice capability. ?The issue is, it keeps returning?Voice_Capture_Error_fb = 1 and not completing the

I would love to trash the OOTB stuff but don't have enough experience with SIMPL to program from scratch. I have System Builder but it has an issue when it starts up in that a popup comes up saying

how do i disable it? AUTH OFF? i did this and after i upgrade it, it forces me into setting a password. TIA