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Re: Problem with Voice Control
Hello again Ady, I tried that but it seems like the problem is before any contact with amazon. I can link, unlink and delete all devices registered there,?no problems on that front.? Regardless of any amazon account being registered to the processor's mac in the fusion portal, this processor should be connecting to crestron's service before, hence the "control system connection" column. As I understand?it, this is to show that the processor is in touch with the webservice on crestron's side. The third column is the connection to the amazon account (and that one is working fine, I can link and unlink no problems). I even searched inside the processor folder (in the nvram folder)? I found the /usr/AlexaAppData folder with two files: settings.dat and configurations.dat. These are two json?files being generated on runtime with all the devices the project is configured to use. I tried to backup, delete those files and reboot the system. Those files are being created again, as soon as the processor initializes the voice control module and reads the configuration modules. This and the signal "initialized" being up inside the voice control system module shows me that the processor is up, the module is up but I can't connect. To me it seems like I'm stuck on some weird connection problem to the service on crestron's side (you can see I get a nullpointer?exception in a websocket attempt) but I cannot for my life guess why this is happening.? We have even tried to put the processor on a DMZ for 10 min to expose all ports possible to internet connections (when you do this it's the same as plugging the processor directly on the wan router), same thing happens (nullpointer exception). I checked the processor's??connection to internet in multiple different ways, dnstest, ping and even creating a DDNS and exposing ports 80 and 443 of the processor on my router, to access the processor native webserver via a 5g connection on my cell phone (which works fine btw).? So, in conclusion, the processor has all access to internet, the external IP provided by the ISP is open nat (no ports blocked), all the external service ports are being routed (40000-50000) to local lan address of the processor, the processor also responds fine to external access via its native webserver and ddns. I can't shake the feeling that there's is some hidden configuration or cache or something that is breaking my local reference to crestron's external webservice?but I don't know for sure. What do you think about it? On Mon, Oct 16, 2023 at 11:46?AM Ady Agung Syahputra <ady.putra@...> wrote:
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Re: Problem with Voice Control
Hi daniel, After you init the processor and deleted linked account try to delete all devices in the alexa apps? Try to delete all the devices registered, and then do the re-register again maybe it will be work Pada tanggal Sen, 16 Okt 2023 21.36, Daniel Arola <daniel.arola@...> menulis:
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Re: Problem with Voice Control
Hi Ady Agung! Glad to see it worked for you, I tried the same here but the problem still persists.? 1) deleted the register in? 2) hard reset the processor (DIN-AP3 here). 3) re-register everything. 4) the registration column says "registered", the control system connection column says "not connected". I can even link my amazon account, it says "linked".? But without the control system connection connecting to my processor Alexa is unable to find?the configured devices. I'm on the latest firmware, dns is ok, ping is ok, timedate is ok. Voice control module is 2.0.0. System was working?fine for 15 months and suddenly stopped.? Here is the log of this attempt if you can spot anything I'm missing.? We have an open ticket in?the true blue support but things are progressing very slowly on their end... ?77. Notice: LogicEngine.exe # 2023-10-16 11:27:50 ?# **Program 1 Started** ?78. Info: LogicEngine.exe [App 1] # 2023-10-16 11:27:50 ?# ?Going to steady state now ?79. Info: CRESLOG.exe # 2023-10-16 11:27:51 ?# PersistentLog: Logging is started! ?80. Notice: TLDM.exe # 2023-10-16 11:27:51 ?# ?Event rcvd is 8 ?81. Debug: HydrogenManager.exe # 2023-10-16 11:27:53 ?# cWinRegHelper::GetRegistryValue - could not read value for proxy_port ?82. Info: LogicEngine.exe [App 1] # 2023-10-16 11:27:59 ?# Configuration of Slave at Slot-02.IP-ID-16 complete. ?83. Error: LogicEngine.exe [App 1] # 2023-10-16 11:28:21 ?# Did not receive End of Query Acknowledge from device at Slot-02.IP-ID-16.Slot-01.ID-52. ?84. Notice: ConsoleServiceCE.exe # 2023-10-16 11:28:28 ?# SHELL Connection from: 192.168.0.140 ?85. Info: splusmanagerapp.exe # 2023-10-16 11:29:29 ?# [WebSocket] Build time: Wed Nov ?9 03:29:15 2022 ? Starting up!! ?86. Info: splusmanagerapp.exe # 2023-10-16 11:29:30 ?# [WebSocket] Using default client cert. ?87. Exception 'Data Abort' (0x4): Thread-Id=084d00e6(pth=951c9000), Proc-Id=09850072(pprc=9515f488) 'splusmanagerapp.exe', VM-active=09850072(pprc=9515f488) 'splusmanagerapp.exe' ?88. PC=003e9460(???+0x003e9460) RA=00000085(???+0x00000085) SP=031ff98c, BVA=00000000 ?89. Error: splusmanagerapp.exe [App 1] # 2023-10-16 11:29:31 ?# 10/16/2023 11:29:31 AM ConnectionManager.Connect: Exception occurred during connection.? Exception:System.Exception: Websocket client connect: Exception Thrown = (NullReferenceException) ? ?at Crestron.SimplSharp.CrestronWebSocketClient.WebSocketClient 90. Error: splusmanagerapp.exe [App 1] # 2023-10-16 11:29:31 ?# .Connect() ? ?at Crestron.RemoteService.SessionManager.ConnectionManager.Connect() ? ?at Crestron.RemoteService.SessionManager.ConnectionManager.Send(Byte[] messagebytes) ? ?at Crestron.RemoteService.SessionManager.SessionManager.Send(Byte[] message) ?91. Error: splusmanagerapp.exe [App 1] # 2023-10-16 11:29:31 ?# ? ?at Crestron.RemoteService.MessageManagement.MessageManager.GenerateRequest(String requestedAction, Dictionary`2 parameters, ResponseCallback callback, Int64 transactionID) ? ?at Crestron.RemoteService.SessionManager.SessionManager.SendRegister(String ?92. Error: splusmanagerapp.exe [App 1] # 2023-10-16 11:29:31 ?# registrationCode, ResponseCallback callback, Object callbackCustomObject) ? ?at Crestron.RemoteService.SessionManager.SessionManager.SendRegister(String registrationCode) ? ?at Crestron.RemoteServiceSimpl.SessionManagerSimpl.SendRegister(String registra 93. Error: splusmanagerapp.exe [App 1] # 2023-10-16 11:29:31 ?# tionCode) ? ?at CrestronModule_REMOTE_SERVICE_CONNECTION_MANAGER_V2_0_0.CrestronModuleClass_REMOTE_SERVICE_CONNECTION_MANAGER_V2_0_0.REGISTRATIONCODE_OnChange_3(Object __EventInfo__) ? ?at Amib.Threading.Internal.WorkItem.n() ? ?at Amib.Threading.Inter 94. Error: splusmanagerapp.exe [App 1] # 2023-10-16 11:29:31 ?# nal.WorkItem.Execute() ? ?at Amib.Threading.SmartThreadPool.f(WorkItem A_0) ? ?at Amib.Threading.SmartThreadPool.r() ? ?95. Error: splusmanagerapp.exe [App 1] # 2023-10-16 11:29:59 ?# 10/16/2023 11:29:59 AM SessionManager.RegisterCallback: Registration failed, ResultCode:100-TimedOutLocal? On Mon, Oct 16, 2023 at 10:20?AM Ady Agung Syahputra <ady.putra@...> wrote:
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Re: Problem with Voice Control
Hi daniel Today I experienced the control processor is not connected to the voice control registration web () Then I initialize the processor and delete the linked account, it works After that I unplug and reinstall the processor adapter (hard restart) Then I re-upload the program and start registration via the attached link, everything runs and works properly Pada tanggal Sen, 16 Okt 2023 19.55, Daniel Arola <daniel.arola@...> menulis:
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Re: IC Realtime NVR
Tony what settings are you using with that encoder for your Xpanels? Are you using the video window or dynamic graphics? I may have to go the encoder route if it works good for Xpanels- dont want to sell the boss and clients on this extra piece of HW and get subpar results. Only issue I will have is I will now also need to control the HDMI output of the IC NVR as opposed to grabbing the dedicated channel stream/snapshot. Normally we allow each interface to pull whatever stream asked for independent of others, but if we used this for all panels they would all track each other (as well as any video display watching cameras) which may or may not be a big deal. Brings me back to the good ol CEN-NVS200 days.??
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Re: Problem with Voice Control
Hey Eric, How exactly did you do that? If you mean logging into? and hitting the Delete?button, I tried that a lot. Is there any other procedure besides that? Daniel On Sat, Oct 14, 2023 at 10:36?PM Eric Luckart <eluckart@...> wrote: I had an issue the other day with this.? In my case I had just uploaded when everything stopped working.? I didn't realize everything wasn't working as Alexa still showed everything except my family room online.? I tried changing the modules to the latest, loading a backup before any changes, firmware and just about everything else.? What fixed mine was, unregistering the processor with Alexa and Crestron, then reregister both places. |
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Re: Hydrogen Turn off on 4-series
So Dave for us resi people especially we should just be using ENABLEFEATURE HYDROGENMANAGER OFF as opposed to HYDROGENENABLE OFF? Never heard of the first one but whenever I have issues i'm told by tech support to only set HYDROGENENABLE off. Incorrect information from support rep I assume?
Can you also verify that ENABLEFEATURE HYDROGENMANAGER OFF does not disable the MyCrestron Residential Monitoring? We use that for all our jobs but have no need for the XiO cloud stuff (nor AVF- I wish that was a separate package from the firnware they are getting so bloated...)? |
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Re: IC Realtime NVR
I just got that encoder. Using the second stream set for MJPEG at 720p, the panels at my house display video in less than a second.
I didn't have to change anything on the TSW-1060 or TSW-752, those switch between the h264 & MJPEG without needing to change anything. On the iPad project, xpanel and TSW-750, I did need to switch between h264 & MJPEG depending on the incoming stream type. Tony, Thanks again for the suggestion. |
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Re: Samsung EX-link protocol???
¿ªÔÆÌåÓýThanks for the update.? Good news on how nice the picture was after things sorted out. Your curved screen would have required as low a profile mount as
possible.? However, I personally don't mind a flat screen that is
mounted away from the wall.? I actually think the "hanging in air"
look is reasonably aesthetically pleasing.? So, In my home I use a
"full motion" TV mount as I find it so much more convenient to be
able to pull the TV out on the hinges of the mount during
installation and later if I have to, for example, change the
wiring of the inputs.? I also use a piece of heavy duty 3/4"
plywood between the mount and the wall so I can screw the plywood
into the studs and then the TV mount can screw into the plywood
wherever the mount has holes for screws.? I was taught to do it
this way in the days of super heavy plasma TVs and the dealer I
worked for at the time never had one fall. Thanks again Jay On 10/15/2023 4:47 AM, stefuel2 via
groups.io wrote:
Well as far as Ex-link goes, in my limited application, the S95C works perfectly with it.? The Sammy I replaced was a previous flag ship curved screen.? I can't remember the model number but even at it's current age, had a stunning picture.? It had 12 zones of back lighting and one dropped out which prompted this.? The curved screen was the second flat screen since I stopped using CRT front projection.? In between nigh end CRT and flat screens I briefly tried digital projectors and absolutely hated them.? OK back to the S95C.? The previous curved screen was on the lowest profile wall mount I could find.? The supplied "one link" interface provided would not fit in between the tv and wall so I was forced to shim the the wall mount plate 3/4".? For that, I used a scrap of PVC trim leftover from the new garage construction.? There is no instructions or anything in the box to do anything but mount this one link to the supplied tv stand so I had to make my own template and figure out where on the wall behind it would be accessible and be fully out of site.? In my case, that was center bottom as close to the wall plate as possible.? There's never any studs in the wall where you need them so using my template, installed four shields and screws to hang it from.? Upon powering it up, I used the supplied remote to go through the setup menus which were super sharp making me think WOW this is awesome.? After going through the setup, was able to see the first actual image sent to it from my Integra.? The source was 1080P from a Dune media player.? It sucked big time.? It looked like bad 720P.? WTF is going on here.? Off to the internet to see what's up.? Perhaps I need to change something in settings.? After 30 minutes of scouring the internet only to find nothing, went back to the tv to try and sort it out my self.? By that time, my autistic son was there.? He changed the movie to something he wanted to watch and it was perfect.? I switched back to what I was watching and now it was perfect.? Perhaps it was still sorting it's self out.? I don't have a answer to that.? Right now it's completely out of the box settings and looks awesome.? I'm not going to attempt to tweak it until it gets some time on it. |
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Re: Samsung EX-link protocol???
Well as far as Ex-link goes, in my limited application, the S95C works perfectly with it.? The Sammy I replaced was a previous flag ship curved screen.? I can't remember the model number but even at it's current age, had a stunning picture.? It had 12 zones of back lighting and one dropped out which prompted this.? The curved screen was the second flat screen since I stopped using CRT front projection.? In between nigh end CRT and flat screens I briefly tried digital projectors and absolutely hated them.? OK back to the S95C.? The previous curved screen was on the lowest profile wall mount I could find.? The supplied "one link" interface provided would not fit in between the tv and wall so I was forced to shim the the wall mount plate 3/4".? For that, I used a scrap of PVC trim leftover from the new garage construction.? There is no instructions or anything in the box to do anything but mount this one link to the supplied tv stand so I had to make my own template and figure out where on the wall behind it would be accessible and be fully out of site.? In my case, that was center bottom as close to the wall plate as possible.? There's never any studs in the wall where you need them so using my template, installed four shields and screws to hang it from.? Upon powering it up, I used the supplied remote to go through the setup menus which were super sharp making me think WOW this is awesome.? After going through the setup, was able to see the first actual image sent to it from my Integra.? The source was 1080P from a Dune media player.? It sucked big time.? It looked like bad 720P.? WTF is going on here.? Off to the internet to see what's up.? Perhaps I need to change something in settings.? After 30 minutes of scouring the internet only to find nothing, went back to the tv to try and sort it out my self.? By that time, my autistic son was there.? He changed the movie to something he wanted to watch and it was perfect.? I switched back to what I was watching and now it was perfect.? Perhaps it was still sorting it's self out.? I don't have a answer to that.? Right now it's completely out of the box settings and looks awesome.? I'm not going to attempt to tweak it until it gets some time on it.
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Re: Problem with Voice Control
I had an issue the other day with this. In my case I had just uploaded when everything stopped working. I didn't realize everything wasn't working as Alexa still showed everything except my family room online. I tried changing the modules to the latest, loading a backup before any changes, firmware and just about everything else. What fixed mine was, unregistering the processor with Alexa and Crestron, then reregister both places.
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Re: Serie 4 - Change IP with SD card
You could always use the Ethernet Information device extender. It allows you to get/set the ip information. If you do go this route, make sure you look at the help on the retrigger.
If you want to make it more dificult, you could always use the Console logic symble and send everything like you would through toolbox. |
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Re: Sonos muting
I have gotten Sonos to work across subnets with Crestron on one subnet and Sonos on another subnet.? However you need a router that can support an mdns repeater and igmp-proxy functions.? I know it works with the Series 3 processor however I cannot speak for the series 4. It is usually more trouble than it is worth so I normally put Sonos on the same subnet as Crestron.
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Re: IC Realtime NVR
I just remotely looked at a couple of sites using that device, and the X-Panel displayed video in less than two seconds. I seem to remember when I was last on-site, the Crestron panels had similar or better response times.
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Show quoted text
The two systems I checked are both using MJPEG, but the encoder also supports RTSP and jpg snapshots (i.e., Dynamic Graphics). I'm not sure how many simultaneous streams are technically supported, but I've seen instances where the cameras were being displayed on four or five panels at the same time without obvious issues. My program typically won't allow a touchpanel to be left on a camera page indefinitely, so the simultaneous streams are kept to a minimum. --- On Friday, October 13, 2023 at 3:05 PM, Eric Luckart wrote: |
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