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Re: Projector Dilemma

 

Sorry, I need to take a step back. Previously I claimed that the socket connection was successful, I was actually wrong.

I had an IP-ID TCP/IP set previously, thus the connection was successful. Now I commented this duplicate session out, I could not connect at all through the Crestron Certified Ethernet Driver. I checked the IP and the port number, they were all correct, what else could cause the socket connection not successful? Is there a way to retrieve the errror?
Re: Projector Dilemma

 

The first thing to check is make sure Standby Mode is set to Communication On. You'll find that under Menu:Extended:Standby Mode. I would also turn the projector on manually and see if you get feedback for power status, lamp hours, etc.?
Projector Dilemma

 

I was just trying to turn on/off my HT projector to no avail....?

I was using Crestron Certified Ehternet Driver for the projector (Crestron Certified Display Ethernet 2.0 (cm))

I use the package?Projector_Epson_LS500_IP.pkg and they are all properly loaded in AP4 processor

I have set all the parameters correctly, and successfully loaded the driver

I can see from Toolbox that I have successfully connected to the projector

But when I try to turn on the power via the Certified driver "PowerOn", the projector just wouldn't turn on.

?

I'm lost as to why the command doesn't turn on the projector. Am I missing something obvious? Are there any other specific commands that I shall try it out?

?
Re: Evertz NUC=AV-100 session manager

 

Phil,?

Three things I found while working with Nucleus:

1
If you have not yet worked with the hardware, you will need to note the decoder output type.?
TRX and RXS decoders differ in the HDMI output name. This difference is shown in the control matrix if you expand the decoder to show its ports.?
Example: you may see outputs labeled "HDMIOUT" while others are "HDMIOUTMAIN".?
This difference ** must ** be reflected in the API command when sending a route.?

The system I just finished had decoders of both types.?
If the wrong output label is used, an error 400 unconfigured, is returned (when in fact the endpoint is configured).?

2
You will want to set the API names in all endpoints. If not, you will need to route using device serial numbers, else a variant of the dreaded 400 error is returned.?
There is a command generator within the Nucleus server.?
Without API names defined, the generated commands will have source and destination based on endpoint serial numbers.?
However, when API names are set, the command generator will make commands that are based on the API names.?

3
If you are doing RS-232 over Ethernet (or even pass through), you will need to set a profile at the server level with the 232 comspec info.?
Then apply that profile to each decoder where the 232 is used.?
You will need separate profile for each different comspec, if applicable to your system.?
Re: Master Installer Wont Connect to FTP Site #crestron

 

Thank you for the help. These are the same steps that I went over with the Crestron support agent. It worked perfect when I used a new account but is still blocking me using my original account.

This is happening in Master Installer and using FileZilla
TSRs unreachable...Sort of

 

Hi All,
I've had a number of TSRs that will get into a state where I can't even connect to it with console or discovery...
BUT, They are pingable, Online with the processor (IP-ID) and show up in Discovery...
Of course, I'd reboot but I can't connect to them remotely...:(
I've seen this on Firmware from the current to versions back 2+ years ago, so its not FW. And It has happened with Luxul, Araknis and Ruckus APs
All have static IPs, flat network and yes, the gateway address is the router

Anyone seen this behavior or did I just choose the short straw as usual??
Re: Evertz NUC=AV-100 session manager

 

Thanks Phil,?

I got it to work.?
Tested with hardware and it's woDidn't so far.?
Didn't yet add parsing for feedback.?

Tray




On Wed, Mar 29, 2023, 2:01 PM sgtsnoball <jaime.howlett.1@...> wrote:
Hi Tray,

I'm working on a similar project that is being implemented this summer. Evertz keeps their API very close to the chest but it's nothing special. I think it was more painful getting the info from them (with an NDA) and any documentation for that matter.

The nucleus system requires simple HTTP GET/POST commands to do most things. Setting up routes (sessions) is really straight forward. Feedback can be a bit of a pain (depending on how you poll/subscribe to the return data needed from the nucleus manager). A system with a dozen devices and multiple sessions(routes) established can generate a decent size string of info on the return message (prepare to do some parsing) if you request the session manager to list all sessions currently created in the system, something to keep in mind.?

I'm not sure how my module will work in production yet, but I don't think you have much to worry about if you're just trying to do basic routing commands that are predefined and don't need any dynamic configurations.

Re: Evertz NUC=AV-100 session manager

 

Hi Tray,

I'm working on a similar project that is being implemented this summer. Evertz keeps their API very close to the chest but it's nothing special. I think it was more painful getting the info from them (with an NDA) and any documentation for that matter.

The nucleus system requires simple HTTP GET/POST commands to do most things. Setting up routes (sessions) is really straight forward. Feedback can be a bit of a pain (depending on how you poll/subscribe to the return data needed from the nucleus manager). A system with a dozen devices and multiple sessions(routes) established can generate a decent size string of info on the return message (prepare to do some parsing) if you request the session manager to list all sessions currently created in the system, something to keep in mind.?

I'm not sure how my module will work in production yet, but I don't think you have much to worry about if you're just trying to do basic routing commands that are predefined and don't need any dynamic configurations.
Re: NVX With Cisco 9300

 

¿ªÔÆÌåÓý

Not having "No span tcn flood" applied to all interfaces is the most typical culprit assuming. IGMP is correctly deployed

Also for the querier note that -all- multicast traffic is forwarded to the querier so having as logically close to the TX as possible (or ensuring that the uplink is sized to accommodate the traffic from all NVX encoders flowing over it) can get you in multiswitch deployments?

Lastly if there are multiple queriers on the same VLAN that's also very bad(tm) and CA be fun.

I'm on a plane right now but looking at the outputs of the SH IP IGMP... Series commands can also be informative?

Get

From: [email protected] <[email protected]> on behalf of proggieus <t.tvetene@...>
Sent: Wednesday, March 29, 2023 7:47:59 AM
To: [email protected] <[email protected]>
Subject: [crestron] NVX With Cisco 9300
?
I have a larger NVX Install that were are in the first stages of turn up. I am dealing with a corp. IT guy who has never done NVX before-

the final system will be 40 TX and 80+ RX

we have 24 RX online and 2 TX-
power on the first TX and route to displays everything is fine

power on second TX everything is fine


Route second TX and we lose all video.

Unfortunately i am not a Cisco guy and he has never done NVX so we are wstuck at a cross roads-



Any suggestions on where to have him look?

Re: NVX With Cisco 9300

 

¿ªÔÆÌåÓý

Answer ID 1000314? provides detailed configuration instructions for Cisco (and other) switches.

?

Cheers,
Thorsten

?

Von: [email protected] <[email protected]> Im Auftrag von proggieus
Gesendet: Mittwoch, 29. M?rz 2023 15:56
An: [email protected]
Betreff: [crestron] NVX With Cisco 9300

?

[Edited Message Follows]

I have a larger NVX Install that were are in the first stages of turn up. I am dealing with a corp. IT guy who has never done NVX before-

the final system will be 40 TX and 80+ RX

we have 24 RX online and 2 TX-
power on the first TX and route to displays everything is fine

power on second TX everything is fine


Route second TX and we lose all video.

Unfortunately i am not a Cisco guy and he has never done NVX so we are wstuck at a cross roads-



Any suggestions on where to have him look?

Re: NVX With Cisco 9300

 

I'd start here:


On Wed, Mar 29, 2023 at 9:48?AM proggieus <t.tvetene@...> wrote:
I have a larger NVX Install that were are in the first stages of turn up. I am dealing with a corp. IT guy who has never done NVX before-

the final system will be 40 TX and 80+ RX

we have 24 RX online and 2 TX-
power on the first TX and route to displays everything is fine

power on second TX everything is fine


Route second TX and we lose all video.

Unfortunately i am not a Cisco guy and he has never done NVX so we are wstuck at a cross roads-



Any suggestions on where to have him look?

NVX With Cisco 9300

 
Edited

I have a larger NVX Install that were are in the first stages of turn up. I am dealing with a corp. IT guy who has never done NVX before-

the final system will be 40 TX and 80+ RX

we have 24 RX online and 2 TX-
power on the first TX and route to displays everything is fine

power on second TX everything is fine


Route second TX and we lose all video.

Unfortunately i am not a Cisco guy and he has never done NVX so we are wstuck at a cross roads-



Any suggestions on where to have him look?
Re: Master Installer Wont Connect to FTP Site #crestron

 

On Tue, Mar 28, 2023 at 08:10 AM, AJones wrote:
"password authentication error"

That particular message is most frequently attributed to username case-sensitivity mismatch.
Please check what was typed against the "Your Username" field on the page.

During troubleshooting the ¡°Your Username¡± and ¡°Email¡± fields can be set to match, and use all lowercase.
Passwords can also be changed from this page, if needed.
Re: Master Installer Wont Connect to FTP Site #crestron

 
Edited

Crestron MasterInstaller ¨C Common Troubleshooting Tips
When troubleshooting MasterInstaller software downloads, please check the following:
?
1) Software Version
Please ensure the latest MasterInstaller v4.00.11 [Dec.2021] is being used.
This version is required to supports the server¡¯s new SFTP requirements.
?
?
?
2) Credentials
When prompted for login, specify the username found on the My Profile page.
The username is case-sensitive, and must match what¡¯s shown in the ¡°Your Username¡± field.
During troubleshooting the ¡°Your Username¡± and ¡°Email¡± fields can be set to match, and use all lowercase.
Passwords can also be changed from this page, if needed.
?
?
3) Network Access
Please confirm the network you're on isn't blocking FTP/SFTP traffic.
Using a cell phone hotspot, etc. is a good way to eliminate the network as a variable.
You should be able to manually connect to Crestron's server using a FTP client.
?
?
On networks where FTP/SFTP is blocked, Crestron software can be manually downloaded from the website.
Use the links at the bottom of the following Online Help article to find the latest versions.
?
?
4) Firewall Access
Please ensure MasterInstaller is allowed through any firewall software that is running on your PC.
In some instances Windows Firewall blocking MasterInstaller can result in a Blue Screen error/crash.
?
?
5) UAC Permissions / Run As Administrator / Folder Selection
By default MasterInstaller saves files to and runs installers from C:\Program Files (x86)\Crestron\Downloads.?
Windows User Account Controls protects the \Program Files (x86)\ folder, so MasterInstaller must have sufficient UAC privileges to utilize that folder.
You may set MasterInstaller to Always Run As Administrator, or select a different destination folder for your downloads in the step between file selection and download/install.
?
?
5) Problematic Partial Download Files
If MasterInstaller appears to be stuck downloading certain software, please exit the program and delete the corresponding partial download files from C:\Program Files (x86)\Crestron\Downloads.?
When partial download files are present in this folder, MasterInstaller tries to scan them and resume the download.?
Deleting these files allows MasterInstaller to restart the download fresh when it¡¯s next launched.
Topics in Home Automation - New Article in Residential Tech Today

 

My latest article, "Exploring Delos Air Filtration Systems for Home, Work, and Travel¡± is being published by the good folks at Residential Tech Today Magazine on their web site.

Delos is a global wellness leader with a mission to enhance health and well-being in the spaces where we live, work, learn, and play. They offer evidence-based solutions to promote healthier living indoors.? Their products and services include air purification systems, wellness real estate, tools for improving energy and focus, the Delos Wellness Extension for Crestron Home, and more.

This article looks at Delos's offerings and how they can help both consumers and professional smart home integrators.

You can find the article here:




For those interested in earlier articles that I've written, you can find those here:



Finally, for those that want to see even more content I've written about smart home technology you can find that here:



Thanks
Re: Master Installer Wont Connect to FTP Site #crestron

 

We have had this issue resolved by updating master installer to v 4.00.10. Hope this will help.
Re: CP2E, PAC2m, DM 16x16, TSW 570(2) and 770 random disconnect

 

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That¡¯s correct. I had the same issue with a VC4. Called tech support and they told me to set the gateway same as processor IP. It¡¯s a known issue and they are working on it.

Wilson Fernandez ?|??Field Engineer - Programmer?

TRITECH Communications
37 W. 26th?St. New York NY 10010, 10th?Flr
T??631-254-4500??|??

C??516-668-6026?|??

F?631-254-4499?
E??wfernandez@...??|??

W?

?

??????

Diagram Description automatically generated with medium confidence



On Mar 28, 2023, at 5:39 PM, Alex via groups.io <alexandre.filion@...> wrote:

?Wow .. I'm having the same issue with an RMC4 and 4 TSW-770, all 4 disconnecting every 3-4 minutes. Been troubleshooting the network runs and my program for hours. Looks like changing the gateway to the processor IP did the trick. Finger crossed. Thanks guys.

Re: ALTERNATIVE CLOCK SOURCE

 

Lincoln King-Cliby
I still think it is something people are doing. I have never had the need to run a time sync module in any of my programs as the time was always correct. I have always put a clock on the panels and I have had clients let me know when I have forgot to enable daylight savings, so I know they do watch those clocks.

I just checked a Pro2 that I have not made any changes on in over 5 years and it was 9 seconds off of my laptop. Maybe people are worried about those 9 seconds, me and my clients haven't been. So I guess you are right, I have never done anything overly time sensitive that a couple of seconds a year would make a difference.

I am super surprised that your CNMSX lost time. I was under the impression that the old MS & CNMSX processors still had real time clock chips.

***EDIT*** I just read up on the crystal real time clocks. They have a 10 to 20 ppm of having drift in time. Maybe I had always gotten the good ones :)
Re: CP2E, PAC2m, DM 16x16, TSW 570(2) and 770 random disconnect

 

Thanks a lot, I did not think about doing that but I will set it up this way and see what happens.

Thanks again!?
Re: CP2E, PAC2m, DM 16x16, TSW 570(2) and 770 random disconnect

 

Wow .. I'm having the same issue with an RMC4 and 4 TSW-770, all 4 disconnecting every 3-4 minutes. Been troubleshooting the network runs and my program for hours. Looks like changing the gateway to the processor IP did the trick. Finger crossed. Thanks guys.
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