On Tue, Mar 28, 2023 at 08:10 AM, AJones wrote:
"password authentication error"
That particular message is most frequently attributed to username case-sensitivity mismatch.
Please check what was typed against the "Your Username" field on the page.
During troubleshooting the ¡°Your Username¡± and ¡°Email¡± fields can be set to match, and use all lowercase.
Passwords can also be changed from this page, if needed.
Dave H - Crestron True Blue Tech Support Engineer Since 2014