FINALLY!...

From my case:
"Apple has released the latest version of Crestron Go which addresses the crashes associated with the rotation issues on later versions of iOS.? If the phones or tablets are not showing the update immediately, I would recommend refreshing the app store if you do not see the update (while under updates, pull the screen information down for a Refresh).? Thank you for your patience while this was reviewed.

Please ignore this thread. I pulled the plug and reinserted again, and then voila, everything works as expected! Sorry to bother you guys!

Hi all,

we initially planned on using Cisco CBS350-series switches?as a switching backbone for Crestron NVX (being the "recommended follow-up" of the SG350X series for which Crestron's answer ID?1000314 provides configuration samples, and they are very interesting in terms of pricing and availability).

But even after configuring a factory-default switch with minimum configuration according to the SG350X configuration sample, we ran into an issue where stopping the stream on a NVX decoder would have the formerly connected NVX encoder appear to "remain connected" (NV-led on the encoder remains lit), resulting in the network becoming sluggish up to the point where the network basically became inaccessible, even on a single-switch deployment. Disconnecting the NVX encoder from the LAN would restore the LAN-network, and replugging the NVX encoder AFTER its NV-led turned off, would return everything to normal (up to the point when a stream to a decoder was disconnected again).

So we're considering different switches now to overcome this issue on a short term, but for the long term, I would like to see if I can get this issue tackled with the CBS350 series and have NVX operate reliably on them.?Being the SG350X's follow-up, I can imagine my issue resulted from a simple/small configuration flaw, but I'm wondering if anyone has any experience with issues similar to the one described above, hoping to get to a solution faster.

Because although the switch appears to support minimum NVX requirements, with the switch not being in Crestron's answer ID 1000314 and the issues noted with the SG350X, they suggest moving to another series of switches.?

If anyone has any suggestions, I'd be happy to hear!

Sorry, I need to take a step back. Previously I claimed that the socket connection was successful, I was actually wrong.

I had an IP-ID TCP/IP set previously, thus the connection was successful. Now I commented this duplicate session out, I could not connect at all through the Crestron Certified Ethernet Driver. I checked the IP and the port number, they were all correct, what else could cause the socket connection not successful? Is there a way to retrieve the errror?

The first thing to check is make sure Standby Mode is set to Communication On. You'll find that under Menu:Extended:Standby Mode. I would also turn the projector on manually and see if you get feedback for power status, lamp hours, etc.?

I was just trying to turn on/off my HT projector to no avail....?

I was using Crestron Certified Ehternet Driver for the projector (Crestron Certified Display Ethernet 2.0 (cm))

I use the package?Projector_Epson_LS500_IP.pkg and they are all properly loaded in AP4 processor

I have set all the parameters correctly, and successfully loaded the driver

I can see from Toolbox that I have successfully connected to the projector

But when I try to turn on the power via the Certified driver "PowerOn", the projector just wouldn't turn on.

?

I'm lost as to why the command doesn't turn on the projector. Am I missing something obvious? Are there any other specific commands that I shall try it out?

?

Phil,?

Three things I found while working with Nucleus:

1
If you have not yet worked with the hardware, you will need to note the decoder output type.?
TRX and RXS decoders differ in the HDMI output name. This difference is shown in the control matrix if you expand the decoder to show its ports.?
Example: you may see outputs labeled "HDMIOUT" while others are "HDMIOUTMAIN".?
This difference ** must ** be reflected in the API command when sending a route.?

The system I just finished had decoders of both types.?
If the wrong output label is used, an error 400 unconfigured, is returned (when in fact the endpoint is configured).?

2
You will want to set the API names in all endpoints. If not, you will need to route using device serial numbers, else a variant of the dreaded 400 error is returned.?
There is a command generator within the Nucleus server.?
Without API names defined, the generated commands will have source and destination based on endpoint serial numbers.?
However, when API names are set, the command generator will make commands that are based on the API names.?

3
If you are doing RS-232 over Ethernet (or even pass through), you will need to set a profile at the server level with the 232 comspec info.?
Then apply that profile to each decoder where the 232 is used.?
You will need separate profile for each different comspec, if applicable to your system.?

Thank you for the help. These are the same steps that I went over with the Crestron support agent. It worked perfect when I used a new account but is still blocking me using my original account.

This is happening in Master Installer and using FileZilla

Hi All,
I've had a number of TSRs that will get into a state where I can't even connect to it with console or discovery...
BUT, They are pingable, Online with the processor (IP-ID) and show up in Discovery...
Of course, I'd reboot but I can't connect to them remotely...:(
I've seen this on Firmware from the current to versions back 2+ years ago, so its not FW. And It has happened with Luxul, Araknis and Ruckus APs
All have static IPs, flat network and yes, the gateway address is the router

Anyone seen this behavior or did I just choose the short straw as usual??

Hi Tray,

I'm working on a similar project that is being implemented this summer. Evertz keeps their API very close to the chest but it's nothing special. I think it was more painful getting the info from them (with an NDA) and any documentation for that matter.

The nucleus system requires simple HTTP GET/POST commands to do most things. Setting up routes (sessions) is really straight forward. Feedback can be a bit of a pain (depending on how you poll/subscribe to the return data needed from the nucleus manager). A system with a dozen devices and multiple sessions(routes) established can generate a decent size string of info on the return message (prepare to do some parsing) if you request the session manager to list all sessions currently created in the system, something to keep in mind.?

I'm not sure how my module will work in production yet, but I don't think you have much to worry about if you're just trying to do basic routing commands that are predefined and don't need any dynamic configurations.

开云体育

开云体育

I have a larger NVX Install that were are in the first stages of turn up. I am dealing with a corp. IT guy who has never done NVX before-

the final system will be 40 TX and 80+ RX

we have 24 RX online and 2 TX-
power on the first TX and route to displays everything is fine

power on second TX everything is fine


Route second TX and we lose all video.

Unfortunately i am not a Cisco guy and he has never done NVX so we are wstuck at a cross roads-



Any suggestions on where to have him look?

On Tue, Mar 28, 2023 at 08:10 AM, AJones wrote:

"password authentication error"

That particular message is most frequently attributed to username case-sensitivity mismatch.
Please check what was typed against the "Your Username" field on the page.

During troubleshooting the “Your Username” and “Email” fields can be set to match, and use all lowercase.
Passwords can also be changed from this page, if needed.

My latest article, "Exploring Delos Air Filtration Systems for Home, Work, and Travel” is being published by the good folks at Residential Tech Today Magazine on their web site.

Delos is a global wellness leader with a mission to enhance health and well-being in the spaces where we live, work, learn, and play. They offer evidence-based solutions to promote healthier living indoors.? Their products and services include air purification systems, wellness real estate, tools for improving energy and focus, the Delos Wellness Extension for Crestron Home, and more.

This article looks at Delos's offerings and how they can help both consumers and professional smart home integrators.

You can find the article here:




For those interested in earlier articles that I've written, you can find those here:



Finally, for those that want to see even more content I've written about smart home technology you can find that here:



Thanks

We have had this issue resolved by updating master installer to v 4.00.10. Hope this will help.

开云体育

That’s correct. I had the same issue with a VC4. Called tech support and they told me to set the gateway same as processor IP. It’s a known issue and they are working on it.