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Re: WARNING! New FW 1.7000 may have issues...
I had no issue with 1.7000 on my test RMC3 setup, but the AV3 was another story.? After upgrading the error log starts filling up with a bunch of errors I've never seen.? After just 15 minutes there are close to 2500 errors in the Crestron_00.log files.? I even tried Initialize and Restore, but log continued to fill up even without programs loaded.? ?I down graded the AV3 back? to 1.603.0113, and the issue goes away.? ?I have a request into TB for help chasing this down, but have not heard back.? ??
HashOutput ==> 0x30f bytes
HashOutput ==> 0x4 bytes
HashInput ==> 0x106 bytes
HashInput ==> 0x10 bytes
HashOutput ==> 0x10 bytes
HashInput ==> 0xad bytes
HashOutput ==> 0x30 bytes
HashOutputRaw ==> 0x4 bytes
HashOutputRaw ==> 0x3 bytes
HashOutputRaw ==> 0x3 bytes
HashOutputRaw ==> 0x496 bytes
HashOutput ==> 0x30f bytes
HashOutput ==> 0x4 bytes
HashInput ==> 0x106 bytes
HashInput ==> 0x10 bytes
HashOutput ==> 0x10 bytes? |
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Re: Phone Calls with TSW panels
¿ªÔÆÌåÓýWell, I set up the second panel just like the first one with same result.? Looks like it may be a function of the TSW-1050.? It may not be able to pull this off due to internal programming.? I have both panels updated to the latest firmware and still no joy. ? From: [email protected] <[email protected]> On Behalf Of jameelm@...
Sent: Thursday, January 28, 2021 10:53 AM To: [email protected] Subject: Re: [crestron] Phone Calls with TSW panels ? Figured you were using on an iPad :) So at least the user/pass is fine, so that's good. Do you have another panel that you can test on? I wonder if it's just this one that could be an issue. If you can restore/initialize on that panel and or firmware update then apply minimum settings. If you don't have another to test with as well if you wanted to setup a test sub account temporarily I could also test with mine to see if it's authenticating as well. Now that we know the user/pass details are good then it's really down to device issue.? |
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Re: Phone Calls with TSW panels
¿ªÔÆÌåÓýAs a matter of fact, I do have another panel.? Let me try that one and get back to you. By the way, thank you so much for your time and expertise. ? From: [email protected] <[email protected]> On Behalf Of jameelm@...
Sent: Thursday, January 28, 2021 10:53 AM To: [email protected] Subject: Re: [crestron] Phone Calls with TSW panels ? Figured you were using on an iPad :) So at least the user/pass is fine, so that's good. Do you have another panel that you can test on? I wonder if it's just this one that could be an issue. If you can restore/initialize on that panel and or firmware update then apply minimum settings. If you don't have another to test with as well if you wanted to setup a test sub account temporarily I could also test with mine to see if it's authenticating as well. Now that we know the user/pass details are good then it's really down to device issue.? |
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Re: Phone Calls with TSW panels
Figured you were using on an iPad :) So at least the user/pass is fine, so that's good. Do you have another panel that you can test on? I wonder if it's just this one that could be an issue. If you can restore/initialize on that panel and or firmware update then apply minimum settings. If you don't have another to test with as well if you wanted to setup a test sub account temporarily I could also test with mine to see if it's authenticating as well. Now that we know the user/pass details are good then it's really down to device issue.?
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Re: Phone Calls with TSW panels
¿ªÔÆÌåÓýRoger that.? As is indicated by the login name, this is actually an active account on an iPad (I use Bria Mobile and I just checked and it can connect just fine).? I keep the app off so there are no conflicts.? I just removed the realm and there was no effect. ? From: [email protected] <[email protected]> On Behalf Of jameelm@...
Sent: Thursday, January 28, 2021 10:16 AM To: [email protected] Subject: Re: [crestron] Phone Calls with TSW panels ? Yup 401 indicates authentication issue. is this sub account already working on another device? I would verify the user/pass with something like linphone (software client) so that you can confirm it's the correct pass. Also for testing you could setup a new sub account for testing. Usually for these issues it always came down to the user pass not being correct on my end. Using linphone or xlite I can always verify if those details are correct to narrow in on the issue. Just for testing as well I would remove the realm I didn't need it to authenticate to voip.ms. |
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Re: Phone Calls with TSW panels
Yup 401 indicates authentication issue. is this sub account already working on another device? I would verify the user/pass with something like linphone (software client) so that you can confirm it's the correct pass. Also for testing you could setup a new sub account for testing. Usually for these issues it always came down to the user pass not being correct on my end. Using linphone or xlite I can always verify if those details are correct to narrow in on the issue. Just for testing as well I would remove the realm I didn't need it to authenticate to voip.ms.
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Re: Phone Calls with TSW panels
¿ªÔÆÌåÓýHere is the output of sipstate: ? TSW-1050>sipstate ? TSW-1050> Current SIP States ------------------------------ Server registered? = FALSE Door station mode? = FALSE Call in progress?? = FALSE Call hold????????? = FALSE Push-To_Talk?????? = FALSE Do not disturb???? = FALSE Video started????? = FALSE Video blocked????? = FALSE Video can show???? = FALSE Ring state???????? = FALSE Ringback state???? = FALSE Group call flag??? = FALSE User Mute state??? = FALSE Local Mute state?? = FALSE Multicast flag???? = FALSE Support answer???? = TRUE Request auto?????? = FALSE Request urgent???? = FALSE RFC 2833 support?? = FALSE Call timeout?????? = 120 (secs) Answer timeout???? = 0 (secs) Rewrite CONTACT??? = TRUE Rewrite SDP??????? = FALSE Rewrite VIA??????? = TRUE ? You have 0 active call ? Registration status????????? = Unauthorized ? Conference ports: Port #00[ 8KHz/20ms/1]???????? Master/sound? transmitting to: Port #01[ 8KHz/20ms/1]????????????? tonegen? transmitting to: ? Sound device tx_level: 0?? rx_level: 0 ? Local URI: 192.168.xxx.203:5060 ? Account list: (1) *[ 0] "Office"<sip:xxxxxx_iPad@...:5060;transport=UDP>: 401/Unauthorized (expires=-1) ??? ???Online status: Offline ? And the output of sipinfo: ? TSW-1050>sipinfo SIP Parameters ------------------------------- SIP: ENABLED ------------------------------- SIP audio mode: FD SIP auto mode: NONE SIP local ext: xxxxxx_iPad SIP local name: Office SIP local port: 5060 SIP connection mode: SERVER SIP page group(s): CRESTRON SIP realm: denver1.voip.ms SIP remote config file: NONE SIP server name: denver1.voip.ms SIP server port: 5060 SIP server ip address: 23.239.211.90 SIP server username: xxxxxx_iPad SIP server password: xxxxxx SIP Name server: NONE SIP proxy server: 23.239.211.90 SIP STUN server: NONE SIP STUN domain: NONE SIP multicast address: 227.1.1.1 SIP multicast port: 1234 SIP transport type: UDP SIP media port: 40000 ? From: [email protected] <[email protected]> On Behalf Of jameelm@...
Sent: Thursday, January 28, 2021 9:47 AM To: [email protected] Subject: Re: [crestron] Phone Calls with TSW panels ? Np at all. You can also use the main account as well but I was not sure if you already were using that and I think you can have multiple registrations but VOIP.MS does not recommend it. If you issue the SIPSTATE command what is the output showing? That's where I would start. What panel are you using as well? Is it 5x series or 6x? (not that is should matter but maybe a firmware update might help) I just tested this on a 760. Also if you make a change issue SIPRESTART to apply the change.? |
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Re: Phone Calls with TSW panels
Np at all. You can also use the main account as well but I was not sure if you already were using that and I think you can have multiple registrations but VOIP.MS does not recommend it. If you issue the SIPSTATE command what is the output showing? That's where I would start. What panel are you using as well? Is it 5x series or 6x? (not that is should matter but maybe a firmware update might help) I just tested this on a 760. Also if you make a change issue SIPRESTART to apply the change.?
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Re: Phone Calls with TSW panels
Actually it does and thank you so much.? So this is my current scenario.? I changed it to the subaccount and then got on the horn with voip.ms.? They were able to see it attempt connection but when their servers issued the challenge, the TSW would not respond, essentially not sending through the login and password.? Any suggestions?
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On Thu, Jan 28, 2021 at 08:48 AM, <jameelm@...> wrote:
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Re: Phone Calls with TSW panels
I have also done with the multiple TSW panels. Although right now I have them configured to use Freepbx which has voip.ms setup as the trunk. You can for sure link directly to voip.ms. One thing I think you need to do is set your local extension to the same name as your subaccount username use command SIPLOCALEXT.? If you use the command SIPSTATE you can see that it will try and use that in the registration:?sip:xxxxxx_8@...:5060;transport=UDP> I just tried it on mine and it will not make the connection if you have it set to something different that what is on Voip.MS. ? ? |
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Re: Current Lutron Homeworks Module?
#lutron
If that's the case, then the files should NOT have been uploaded to this group's file section.? Mitch - please remove them.? Feel free to post how to navigate to them on Lutron's site, but if they aren't freely available for anyone to download, they shouldn't be posted here. Thanks, Geoff On Thu, Jan 28, 2021 at 8:26 AM <johnh@...> wrote: You need to be logged in with your valid Lutron credentials or you wont see the integration section |
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TSW 552 and TSW 752 Not Streaming after Firmware Update
#crestron
Hi All, I have a weird problem here, the camera stream of NVR is not displayed in the TSW 552 and TSW 752 touchscreens. The stream URL is 100% correct and also the program logic as it is streaming correctly in the iPad and iPhones. Can anyone help with the above issue. Am i missing any setting in the touchscreen which will display the camera stream. Please help. For more information, the camera NVR is Dahua and stream url used is rtsp://<username>:<password>@<NVR_IP_Address>:<Port>/cam/realmonitor?channel=1&subtype=1 |
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Re: Current Lutron Homeworks Module?
#lutron
You need to be logged in with your valid Lutron credentials or you wont see the integration section
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