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Re: Hard Buttons on TMPC-4SMD Cause Runaway Volume Issues


 

I've never seen a 4SMD, but I've done dozens of projects with the 4SM [only difference is the button backlight], and Biamp, using hard buttons for volume control.

Though I still use the V5 modules on the 2 series (the 7.x modules annoy me) I've never had that issue with the TPMC-4SM.

Given that you're running a 2-series processor and the network stack in the 2-series leaves a little bit to be desired I'd be curious about the network profile

*- How many other Ethernet devices in the program (Crestron [including DM endpoints], 3rd party) are you using and how "chatty" are they?
*- Is the Crestron gear on an isolated VLAN?
*- If not on an isolated VLAN what else is on the VLAN/network?

If you watch with Debugger do you see the press and release or do you only see the press?

If you press the volume up (or down) button a 2nd time while the volume is running away up (or down) does it stop?

--
Lincoln King-Cliby, CTS
Sr. Systems Architect | Crestron Certified Master Programmer (Silver)
ControlWorks Consulting, LLC
V: 440.449.1100 x1107 | F: 440.449.1106 | I:
Crestron Services Provider

-----Original Message-----
From: Crestron@... [mailto:Crestron@...] On Behalf Of David George
Sent: Monday, May 06, 2013 2:59 PM
To: Crestron@...
Subject: [Crestron] Hard Buttons on TMPC-4SMD Cause Runaway Volume Issues

Hi Folks,

I am using my first TPMC-4SMD touch panel for an upgrade to an
existing project. I have the device talking to a CP2E on the network
and all works fine. I have buttons on the touch panel that control a
Biamp Nexia for volume up and down. These work as expected. When I
connected the hard buttons for volume up and down on the touch panel
as well, things went wonky. If you press and hold the hard button to
raise the volume up, it will raise it to the limit with no stopping
even if you have stopped pressing the button. The same with the
volume down. One can't control the volume by using the hard buttons
as they have minds of their own. The on screen buttons do not behave
this way at all. Is there some trick to this, or is this an
undocumented feature? I have the latest firmware updates and I am
using the new Biamp 7.4 modules as the 7.2 versions do not work at
all anymore. Any guidance would be appreciated.

Many thanks,

-David





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