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Re: J-Say Update
开云体育Understood, fine. ? ? From: [email protected] <[email protected]> On Behalf Of Brian Hartgen
Sent: Thursday, April 10, 2025 10:23 AM To: [email protected] Subject: Re: [J-Say] J-Say Update ? That should be in the May update yes. This voice command difficulty was far too important to ignore so I have needed to devote time to that as a priority. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of Larry Lumpkin ? Brian, I thought I remembered you saying that j-say’s next update would have a rewritten radio.? Is it coming later? ? From: [email protected] <[email protected]> On Behalf Of Brian Hartgen ? Thank you for your message. ? In point of fact the last few builds of J-Say version 23 have had the Updater removed. So you cannot do it. ? ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of stephen yerardi via groups.io ? So we will reinstall it with the link that we were sent, not going through the J-Say update through the j say menu? ?
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Re: J-Say Update
开云体育That should be in the May update yes. This voice command difficulty was far too important to ignore so I have needed to devote time to that as a priority. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of Larry Lumpkin
Sent: 10 April 2025 16:21 To: [email protected] Subject: Re: [J-Say] J-Say Update ? Brian, I thought I remembered you saying that j-say’s next update would have a rewritten radio.? Is it coming later? ? From: [email protected] <[email protected]> On Behalf Of Brian Hartgen ? Thank you for your message. ? In point of fact the last few builds of J-Say version 23 have had the Updater removed. So you cannot do it. ? ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of stephen yerardi via groups.io ? So we will reinstall it with the link that we were sent, not going through the J-Say update through the j say menu? ?
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Re: J-Say Update
开云体育Brian, I thought I remembered you saying that j-say’s next update would have a rewritten radio.? Is it coming later? ? From: [email protected] <[email protected]> On Behalf Of Brian Hartgen
Sent: Thursday, April 10, 2025 9:54 AM To: [email protected] Subject: Re: [J-Say] J-Say Update ? Thank you for your message. ? In point of fact the last few builds of J-Say version 23 have had the Updater removed. So you cannot do it. ? ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of stephen yerardi via groups.io ? So we will reinstall it with the link that we were sent, not going through the J-Say update through the j say menu? ?
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Re: J-Say Update
开云体育Thank you for your message. ? In point of fact the last few builds of J-Say version 23 have had the Updater removed. So you cannot do it. ? ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of stephen yerardi via groups.io
Sent: 10 April 2025 15:34 To: [email protected] Cc: [email protected] Subject: Re: [J-Say] J-Say Update ? So we will reinstall it with the link that we were sent, not going through the J-Say update through the j say menu?
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Re: J-Say Update
开云体育So we will reinstall it with the link that we were sent, not going through the J-Say update through the j say menu?On Apr 10, 2025, at 10:08?AM, Wunder, Gary via groups.io <gwunder@...> wrote:
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Re: J-Say Update
开云体育Installed and looking good so far. Specific things to test? ? ? ? ? Gary Wunder 200 East Wells Street, Baltimore, MD 21230 (410) 659-9314, extension 2360 | gwunder@... ? ? ? ???????????????????????? ???????? ? The National Federation of the Blind is a community of members and friends who believe in the hopes and dreams of the nation’s blind. Every day we work together to help blind people live the lives they want. ? From: [email protected] <[email protected]>
On Behalf Of Brian Hartgen via groups.io
Sent: Thursday, April 10, 2025 6:39 AM To: [email protected] Subject: [J-Say] J-Say Update ? J-Say 23 has been updated. Special treatment has been given to 3000 voice commands so as to accommodate Dragon 16. This has been tested with a small number of users during the past week who were having problems in this area and the results have been very good. Anyone who has previously purchased J-Say 23 should have a link in order to download it again. If anyone needs help applying the update, remote assistance is available. Remote assistance is especially helpful for this product. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |
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J-Say Update
开云体育J-Say 23 has been updated. Special treatment has been given to 3000 voice commands so as to accommodate Dragon 16. This has been tested with a small number of users during the past week who were having problems in this area and the results have been very good. Anyone who has previously purchased J-Say 23 should have a link in order to download it again. If anyone needs help applying the update, remote assistance is available. Remote assistance is especially helpful for this product. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |
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News of Updates
开云体育Hi to all ? I would like to provide you with some information about J-Say 23 updates. ? A small update will be available next week I expect. This corrects J-Say working with a small number of commands, including Speak Line, which is working on some machines but not others. I am working with some users who are affected by this during this week. I am sure I have the problem resolved but it needs to be checked with those users. When everything is resolved I will provide a link to that update. ? There will be a very large update coming in May or early June at the latest. It has many changes including integration with ChatGPT, a podcast app, a new radio directory and more. A number of months have been spent refining these features by some of the users of our Leasey product, and that is important so that J-Say users gain a good experience. Again, I will let you know when that is ready and version 23 license holders will get a free update to that version. ? To summarise, I hope to be back in contact with you next week with news of the smaller update. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |
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Re: problems opening outlook
The problem seems to have fixed itself.
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Show quoted text
-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Larry Lumpkin Sent: Friday, March 21, 2025 9:17 AM To: [email protected] Subject: [J-Say] problems opening outlook When I tell dragon to open outlook it now opens a web page giving me the chance to use new outlook. Can I turn this off? |
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J-Say and AI
开云体育Hi to all ? For those who are able to, you may like to read the below article. This is a feature which has been developed for one of our other products, but it will be coming to J-Say in March of this year. I think J-Say users in particular will find it to be very helpful and useful. Anyone who has access to J-Say version 23 will be able to take advantage of this. ? ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |
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Re: J say script issues, I think
开云体育I think you ought to start by ensuring you are using a good quality noise cancelling headset as previously described. When you have that, come back to me. I will arrange a time with you to log onto the computer. We’ll create a new profile with that headset and I will make sure that everything is configured correctly, because it sounds as though it may not be. ? ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of Deanna Nicole via groups.io
Sent: 06 January 2025 15:21 To: [email protected] Subject: Re: [J-Say] J say script issues, I think ? another issue I am having is that when Jay and Dragon is loaded it appears to timeout where I would have to restart Dragon again.? |
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Re: J say script issues, I think
开云体育That could be part of your issue. I would be inclined to switch it to a Plantronics headset, such as one of the POLY Blackwire 3220 or 3210 items. I always recommend those. They are USB headsets that produce a good level of voice recognition. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of Deanna Nicole via groups.io
Sent: 05 January 2025 05:41 To: [email protected] Subject: Re: [J-Say] J say script issues, I think ? the. headset that I am using is Jabra involve 2 30 |
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Re: J say script issues, I think
开云体育The reason it is saying, I do not understand, is usually because a noise cancelling headset is not being used as recommended in the J-Say User Guide. Dragon is capturing sound that it cannot process correctly. You can disable J-Say from saying that with the command, Errors Off, but that will not solve the overall problem. All that will do is stop the message from being spoken. Dragon is still capturing the unwanted sound. So the first step in resolving this perhaps is to let us know the make and model of the headset being used so I can advise you better. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of Deanna Nicole via groups.io
Sent: 04 January 2025 23:28 To: [email protected] Subject: Re: [J-Say] J say script issues, I think ? I am having the same type of issue and had to reinstall everything, including Jaws, so frustrating that keep on hearing the "I DONT UNDERSTAND MESSAGE"? |
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Re: J say script issues, I think
开云体育Thank you for your message. ? In November, I connected to your computer and corrected a Dragon problem where the profile was not being saved. I ensured it was working. The fact that I had to do that for you would indicate that you do need assistance with issues like this, and that you get into difficulties when you do them yourself. That is logical. So if you did have problems, I would have thought the thing to do would have been to say, “this isn’t working”, or, “that isn’t working”, and then it could have been hopefully fixed rather than undertaking various repairs. ? Now, if it is true that text is not being written to the Address Bar of a browser for example, that is a Dragon issue rather than a J-Say one, and Dragon may?? need to be re-installed or the browser configured in some way. But that needs investigating. ? I will write to you and arrange another appointment with you to remote back on and undertake all the configuration again. If we are lucky, that may be this week, but I will certainly be in contact with you and we’ll go through these issues. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of retro.otr via groups.io
Sent: 04 January 2025 23:10 To: [email protected] Subject: [J-Say] J say script issues, I think ? My latest ordeal is that sometimes J say Scripps don’t seem to always work. It may be related to this: I was having some trouble with jaws, at this point I can’t remember what it was, but for some reason I thought it might be smart to reset jaws to factory settings. You would think I would know better. In doing so, it apparently dumped all settings and scripts that were installed. No problem, I thought, since I had a fairly recent version of J say downloaded to my computer. I ran the install and things mostly are working out. However, it doesn’t seem to want to dictate in things like address bars, search boxes or form fields. This includes the address/search bar and file Explorer. I noticed that I am reduced to issuing a command to individually type each character there. My workaround is to have an open Word document which I can easily dictate into. It just adds an extra layer to my workflow to copy and paste things over into a web form. Another oddity is that some commands and Outlook are missing. For example the command to go to folder is missing. I can still tell Dragon to press control Y to access it. Also the command to save an attachment is missing. Fortunately, I can manage to navigate to it with Windows commands. ? If any of this makes sense, and you can point me to a solution, I would appreciate it. I promise, I’ll try not to break your product anymore (I hope). ? Keith Heltsley ? ? ? |
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J say script issues, I think
开云体育My latest ordeal is that sometimes J say Scripps don’t seem to always work. It may be related to this: I was having some trouble with jaws, at this point I can’t remember what it was, but for some reason I thought it might be smart to reset jaws to factory settings. You would think I would know better. In doing so, it apparently dumped all settings and scripts that were installed. No problem, I thought, since I had a fairly recent version of J say downloaded to my computer. I ran the install and things mostly are working out. However, it doesn’t seem to want to dictate in things like address bars, search boxes or form fields. This includes the address/search bar and file Explorer. I noticed that I am reduced to issuing a command to individually type each character there. My workaround is to have an open Word document which I can easily dictate into. It just adds an extra layer to my workflow to copy and paste things over into a web form. Another oddity is that some commands and Outlook are missing. For example the command to go to folder is missing. I can still tell Dragon to press control Y to access it. Also the command to save an attachment is missing. Fortunately, I can manage to navigate to it with Windows commands. ? If any of this makes sense, and you can point me to a solution, I would appreciate it. I promise, I’ll try not to break your product anymore (I hope). ? Keith Heltsley ? ? ? |
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Re: Hartgen Consultancy Closure
开云体育Merry Christmas to you, and thanks again for a stellar product that is such a part of my workflow that I can’t imagine writing without it. ? Warmly, ? Gary ? ? ? Gary Wunder Editor, Braille Monitor 200 East Wells Street, Baltimore, MD 21230 (410) 659-9314, extension 2360 | gwunder@... ? ?
? ???????????????????????? ???????? ? The National Federation of the Blind is a community of members and friends who believe in the hopes and dreams of the nation’s blind. Every day we work together to help blind people live the lives they want. ? From: [email protected] <[email protected]>
On Behalf Of Brian Hartgen via groups.io
Sent: Friday, December 20, 2024 5:39 AM To: [email protected] Subject: [J-Say] Hartgen Consultancy Closure ? Hartgen Consultancy is now closed for the Christmas holiday. Thank you for purchasing products and services during the year which is very much appreciated. Technical Support queries will be handled during the holiday period but at a slower pace than usual. ? There are plans for next year, including a new web site which will need to be built. But for now, a very merry Christmas and we look forward to working with you in 2025! ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |