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Re: Keysight customer support policy


 

On Tue, 3 Sept 2024 at 11:35, Bo in Finland via <bfredr=[email protected]> wrote:
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Our support team forwarded your inquiry to the contact center in Finland.

Kindly note that Keysight products are designed, manufactured and tested for professional and industrial use. They are not designed or tested for use by Consumers and therefore we are not able to supply them or provide service for them in case you are a private individual.

In case you work for a company, kindly provide us the company name and address as well as your company email address and we can continue working with your inquiry.

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Anyone with ideas about one (the sensor) or the other (bypass the policy-barrier)?

I'm happy to give the details Keysight ask for once I get in contact with a real and friendly person.

Obviously the sensor is more interesting now, but I have one other Agilent component to ask about.


You work as a freelance consultant. It might help to have a web page you can point them to.
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