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Re: Problem with Payment Method HELP NEEDED

 

On Wed, Jan 8, 2025 at 01:19 PM, Ken Adams wrote:
Stripe (I understand it is a competitor of PayPal) application for payments
You only need a Stripe account if you will be accepting Donations for your group.? It will NOT be used as payment for a group.
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As far as payments for a group, any reserves are used first, then the balance is charged if there's a valid payment method set up.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Re: Problem with Payment Method HELP NEEDED

 

Thanks for the responses above.?
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There appears to still be a problem.? When I try to add payment method on the billing page, the application (I am on a Windows 10 PC) takes me back to the Home page.? The add payment method is now greyed out.??
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Note that I am now registered with the Stripe (I understand it is a competitor of PayPal) application for payments after I first tried to change the payment method.? Perhaps forcing you to Stripe is now the behavior set by the application.? You will have to use Stripe if you change your payment method. I just want to be sure that the reserve credit is taken into account when Groups.io charges my card through Stripe.? I tried contacting the owner/administrator of Groups.io but that puts me on a sales page for prospective new groups.?
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Ken Adams
Plastic Freight Car Builders (PlasticFreightCarBuiilders.groups.io)
Owner and Moderator
Re: Problem with Payment Method HELP NEEDED

 

On Tue, Jan 7, 2025 at 02:35 PM, Ken Adams wrote:
I went to update payment method as the CC is no longer valid.
<snip>
I also have $135 in the reserve to go towards payment. I need to ensure this is applied to the $220 fee so my personal card is only charged $85.00,
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I suggest you click "Sponsor This Group" yourself and just contribute another $85. Then you'll have $220 in the fund and the renewal will come out of that.
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Hope this helps,
Bruce
Re: Problem with Payment Method HELP NEEDED

 

On Tue, Jan 7, 2025 at 01:35 PM, Ken Adams wrote:
After what I thought was a successful update, I went back to billing and there is no payment method shown.
Once signed in, go to /settings/billing where you'll Set Payment Method.? You'll need to enter card number, expiration date, CVC, and ZIP code.? Once updated, it should show on that page all the time (unless you delete it).
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Rather than have my card info stored on another server, I use it through Paypal (where it's always stored) to make a sponsorship for the balance due.? That also prevents an accidental charge to it for anything that may go wrong.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Problem with Payment Method HELP NEEDED

 

I went to update payment method as the CC is no longer valid.? After what I thought was a successful update, I went back to billing and there is no payment method shown. I click on payment method and it only takes me to the home page for the group.?
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I also have $135 in the reserve to go towards payment. I need to ensure this is applied to the $220 fee so my personal card is only charged $85.00,
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Ken Adams
Plastic Freight Car Builders (PlasticFreightCarBuiilders.groups.io)
Owner and Moderator
Re: I want to post a bug in the Beta group

 

On Mon, Jan 6, 2025 at 11:23 AM, Ruth Daniels wrote:
I want to post a bug in the Beta group, but don't see a way to create a message to them. We are a premium group.?
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Join the Beta Group. Then you will be able to start a new topic. Don't forget to add a hashtag.
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Frances
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Help available from Groups.io help and GMF wiki.

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I want to post a bug in the Beta group

 

I want to post a bug in the Beta group, but don't see a way to create a message to them. We are a premium group.?
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I have an issue with the calendar. After deleting a meeting the reminders were sent out even though the meeting had been cancelled a week earlier. This has happened twice now.?
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Ruth D
Now: Work begins on Groups.io in 2014 - Monday, January 6, 2025 #cal-notice

Group Notification
 

Work begins on Groups.io in 2014

When:
Monday, January 6, 2025

View Event

Description:
Mark Fletcher posted in Twitter that this date as the anniversary of his starting work on Groups.io:

¡°I started work on 5 years ago today (launched in Sept 2014). Two truths and a lie: 9,485 commits, ~180k lines of , 0 bugs.¡±
¡ª

On the scale of other software projects, even his lie seems close enough to the truth.
Re: changing members name as a mod with privilages

 

Thank you, it was taken care of. The host of groups gave me permission and now it is all clear

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Sugar

[Excess quote trimmed by moderator]
Daisy issue has been resolved

 

Hello friends

Just a note

Daisy¡¯s issue with her display name has been resolved.

Thank you all so much for hearing me out and working with me.

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Grateful

Sugar Lopez
Re: changing members name as a mod with privilages

 

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I think that they have to do it themselves. If they're unable to do it, you can ask them to send you an email me a login link, then you would be able to just go in and just change their entire profile to say that name, and then they would automatically be listed on all of their groups. Then you can request an email me a login link for your own account when you're done messing with their account. I think that would honestly be the best situation in all cases.

On Jan 5, 2025, at 9:18?AM, Sugar <sugarsyl71@...> wrote:

Hello all
First I need to apologize to Ms. Frances for misleading in how I worded my outcome.

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I did contact Mark Fletcher, I contacted the person who created the group and sub groups that I am speaking of.
There are 2 sub groups that I need to change the display name of a troubled member as it is a sensitive matter.

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I have been up all night trying to figure it out, I have been applying all the wonderful hints and tips but to no avail.
I am wondering if the member has to go in to that one group and make the changes herself, which is very disappointing because use to be that I as mod or owner was able to do this for my members.
Especially if they are less savvy than I.

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I contacted the host of the group and I did let him know that maybe he has to set the settings where mods can make these small changes upon request, which I have no problems doing, if I can help a fellow member.
Since that is not happening at the moment, I am still stuck and feeling helpless when it comes to assisting my members.

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All I need and wish to know is, is this a possibility? Or does that member have to go in to the group site and make the changes themselves.

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´¡²Ô»å¡­
Why has this feature changed? Or is it just me

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Sorry, just feeling so lost here and hopeless.

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Again Frances, I ask for? your forgiveness, humbly.

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Sugar

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Re: changing members name as a mod with privilages

 

Hi all,
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I just decided to test making someone a moderator. My test group has one subgroup.
I gave all permissions as moderator to my other email address.
However under Admin, I could not see Members. I could get to it from Subgroups, Members.
And when I clicked on a group member from that list, it just flipped to the group home page.
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Can someone else test this please? Very odd.
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Frances
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Help available from Groups.io help and GMF wiki.

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changing members name as a mod with privilages

 

Hello all

First I need to apologize to Ms. Frances for misleading in how I worded my outcome.

?

I did contact Mark Fletcher, I contacted the person who created the group and sub groups that I am speaking of.

There are 2 sub groups that I need to change the display name of a troubled member as it is a sensitive matter.

?

I have been up all night trying to figure it out, I have been applying all the wonderful hints and tips but to no avail.

I am wondering if the member has to go in to that one group and make the changes herself, which is very disappointing because use to be that I as mod or owner was able to do this for my members.

Especially if they are less savvy than I.

?

I contacted the host of the group and I did let him know that maybe he has to set the settings where mods can make these small changes upon request, which I have no problems doing, if I can help a fellow member.

Since that is not happening at the moment, I am still stuck and feeling helpless when it comes to assisting my members.

?

All I need and wish to know is, is this a possibility? Or does that member have to go in to the group site and make the changes themselves.

?

´¡²Ô»å¡­

Why has this feature changed? Or is it just me

?

Sorry, just feeling so lost here and hopeless.

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Again Frances, I ask for? your forgiveness, humbly.

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Sugar

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Re: changing members name as a mod with privilages

 
Edited

Sugar's problem is solved. She needed her moderator status beefing up.
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She wrote: ?"I was on the phone with the owner of the groups I help and we got it figured out. He now gave me permission to do what I need to to help the group run more smoothly."
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Glad all is well, Sugar.
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Frances
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Help available from Groups.io help and GMF wiki.

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Re: Bouncing

 

On Sat, Jan 4, 2025 at 4:26?PM Duane via <txpigeon=[email protected]> wrote:
On Sat, Jan 4, 2025 at 02:17 PM, Peter S. Shenkin wrote:
won't post back here unless his account bounces again after?new postings arrive
That wouldn't really accomplish anything.? Bounces are between a member and their email service.? I've seen people go in and out of bouncing several times in one day.

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Right. I should have said I won't post back here unless I need more help.
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-P.
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Re: Bouncing

 

On Sat, Jan 4, 2025 at 02:17 PM, Peter S. Shenkin wrote:
won't post back here unless his account bounces again after?new postings arrive
That wouldn't really accomplish anything.? Bounces are between a member and their email service.? I've seen people go in and out of bouncing several times in one day.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Re: Bouncing

 

Thanks for all your help.

The user just let me know that he followed the bounce-notice instructions and sent him a message saying he has been unbounced.

I'll believe it for sure when he starts receiving postings, but won't post back here unless his account bounces again after?new postings arrive.

-P.

On Sat, Jan 4, 2025 at 4:18?AM Andy Wedge via <andy_wedge=[email protected]> wrote:
On Sat, Jan 4, 2025 at 09:11 AM, Peter S. Shenkin wrote:
So will the 3-day bounce probe re-enable the user's account if it has stopped?bouncing?
Sending a bounce probe does not removing the bouncing state from a member's account. The member needs to respond to that probe either using the link in the bounce probe message or by logging in to the Groups.io site and following the instructions in the banner message.
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Regards
Andy
Re: changing members name as a mod with privilages

 

On Sat, Jan 4, 2025 at 01:33 PM, Sugar wrote:

don¡¯t know how to do this any more

Use to be that I could just enter on the name, hear ¡°edit¡± and I would be able to do this.

Now I don¡¯t hear the ¡°edit¡± option to do this

So can someone instruct me on how to change members name?

Or if it could be the way it was before any changes, if any?

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Hi Sugar,
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I believe you are trying to change the Display Name for individual group members. Not the User Name. (As owner, I can only change my own, not other people's User Name.)
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As a sighted-person, I go to Admin, Members to find the member's . (Or use the search box.) Click on the members' entry. And then change the first item Display Name. Scroll down to Save.
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However, I can also go to the person's latest post in the group messages. There is a dropdown menu and choose Member Page. I can change the Display Name there.
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Anyone with a recommendation for Sugar on achieving this. I believe she uses JAWS for screen reading.
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Frances
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?
--
Help available from Groups.io help and GMF wiki.

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changing members name as a mod with privilages

 

¿ªÔÆÌåÓý

Hi all

Several times I have been asked to change a members name.

I don¡¯t know how to do this any more

Use to be that I could just enter on the name, hear ¡°edit¡± and I would be able to do this.

Now I don¡¯t hear the ¡°edit¡± option to do this

So can someone instruct me on how to change members name?

Or if it could be the way it was before any changes, if any?

Sorry.

Use to be simple to do not it¡¯s a bit challenging for some of us who are not as ¡°savvy¡±/

Thanks

Sugar
Re: Bouncing

 

On Sat, Jan 4, 2025 at 09:11 AM, Peter S. Shenkin wrote:
So will the 3-day bounce probe re-enable the user's account if it has stopped?bouncing?
Sending a bounce probe does not removing the bouncing state from a member's account. The member needs to respond to that probe either using the link in the bounce probe message or by logging in to the Groups.io site and following the instructions in the banner message.
?
Regards
Andy
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