The way the system works for the Anytone DMR radios is that once you update the radio with new firmware, the CPS program used to load that firmware is now out of date.
This is why with each firmware release you should find with that firmware bundle a new matching version of the CPS software. Install that new CPS, export data from the old CPS and import it to the new, then discontinue using the old CPS.
Once you do this, you should be good to go with sending/reading data from the radio.
Hope I understood your situation correctly and that this helps.
Roy - KI0ER