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Re: Delay due to damage

 

Hello All,

I am trying not to bore you but I wish to send details of my order of a tinySA from dexuan510 via Amazon UK. One other forum member, as well as myself, had received?the same message, that the instrument had been returned due to damage.

After an extended tracking time period ended, I contacted Amazon UK to ask for a return of money spent (48 GBP total).
Less than 24 hours later the tinySA arrived safely and undamaged. It has the tinySA trademark on both the instrument and the case and all accessories are present
I have contacted Amazon to cancel my refund.

My conclusion is that dexuan510 is a genuine supplier to UK hams although amazon UK is not listed on Eriks list of recommended suppliers. The total time from order to arrival was 14 days.

Now to switch on the tinySA and join the happy band of tinySA users.

Keep safe
Phil G3SES??

On Thu, 17 Sep 2020 at 16:37, Philip Stevens via <philg3ses=[email protected]> wrote:
Erik

I ordered my first tinysa via?Amazon UK on Sept 12th.

The seller is Dexuan.

Today I received an email from Dexuan to say that the case was damaged and they have given me two options.
Cancel my order.
Agree to wait longer for a replacement.
I agreed to the latter but do not know the? delivery date as yet.

Let us hope this situation is unusual and packaging will be satisfactory in future.

73 from Phil G3SES
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