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Re: Delay due to damage

 

Hi all,

I am still confused where I stand with my purchase of a tinySA from Dexuan510 via Amazon UK. Is my credit card purchase frozen until the item has been delivered as shown by the tracking diagram?

Other UK hams / electronics enthusiasts must have bought a tinySA successfully. Please could you contact me off-list to give?me the name of your seller in case the Dexuan situation is a scam.
As things are, I cannot recommend the purchasing of the tinySA to my UK ham friends. We need a reliable safe UK/EU source as reliable USA sellers like R&L do net sell to the UK.
I never had this problem purchasing my nanoVNA..

Please help. Thank you in advance.

Phil G3SES
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On Fri, 18 Sep 2020 at 19:31, Philip Stevens via <philg3ses=[email protected]> wrote:
Hi All,

Unfortunately, I have already asked for another tinySA and not a refund.
I have had a thank you from Dexuan510 and they understand my request but no indication of when (if) I shall get an instrument. The tracking on the original has now stalled before the delivery?period.
How long is it before one can get a?refund?from Amazon? Does Amazon deal with rogue traders?
Also where else in the UK/EU can one buy a tinySA?


Phil G3SES

?

On Fri, 18 Sep 2020 at 17:59, Shirley Dulcey KE1L <mark@...> wrote:
It's possible that he meant that his entire shipment of tinySA was damaged. But I'm with the crowd here; I'd take the money (the refund from Amazon) and run to another supplier.

On Fri, Sep 18, 2020 at 12:26 PM Larry Rothman <nlroth@...> wrote:
Guys - personally, I would go for the refund as I've seen stuff like this where the seller waits and waits until you can't claim any longer.

...Larry

On Friday, September 18, 2020, 11:02:31 a.m. EDT, david mugridge <dave@...> wrote:


Phil, I also bought a tinysa from dexuan510 on amazon UK and received exactly?the same " the case was damaged"?email 3 days ago.

I suspected there was something amiss, and your receiving the same reply from him has now confirmed it.

It may for others stay clear of? dexuan510

Stay safe,
Dave


On Thu, 17 Sep 2020 at 16:37, Philip Stevens <philg3ses@...> wrote:
Erik

I ordered my first tinysa via?Amazon UK on Sept 12th.

The seller is Dexuan.

Today I received an email from Dexuan to say that the case was damaged and they have given me two options.
Cancel my order.
Agree to wait longer for a replacement.
I agreed to the latter but do not know the? delivery date as yet.

Let us hope this situation is unusual and packaging will be satisfactory in future.

73 from Phil G3SES
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