Hi Rosemarie,
Please email me the info and I'll get your designs to you tonight.
I know I've been saying it for a long time on the lists, but it is
really going to be happening soon, we are moving to a new dedicated
server, which will take care of the problems we have with some
systems so your download link will soon arrive as it should. Some
people have no trouble at all, some don't get the download
confirmation. This will change soon and everyone will receive their
instant download without a problem. The move will be happening over
the next few weeks.
If anyone else is having any difficulty getting their order, please
email me, with the instructions below. I'm very happy to make sure
you get your order by another means.
Hugs and Blessings <>< Jackie
INSTRUCTIONS TO INSURE DESIGN DELIVERY
If you do not receive the download, please do the following
and we
will resend your designs:
EMAIL OPWMALL@c... OR oregonpatchworks1@y... with this
info:
1. "PENDING ORDER" in the subject line
2. ITEM NUMBERS and your MACHINE FORMAT of missing designs
3. Your Telephone Number
4. An alternate email address to send to in case our server is
being
blocked (preferred: yahoo-which is a free. How? Log into
www.yahoo.com Click Mail and follow the instructions)
--- In HookedOnEmbroidery@..., "Rosemarie DeSalvo"
<sewrose@v...> wrote:
i just realized that this has happened before. i order so many
things on
line so right now i can't think of which design i had ordered
about a month
ago but the same thing happened. we did go through this before and
somehow i
did end up getting the design but here we are again with same
problem. is
there anything i can do when ordering so this doesn't happen
again? thanks.
