Terry M,
Well that's clearly not a NCE-USB device. It may be that both parts of
the driver are not installed for the NCE-USB. One part deals with it
at the USB level of device. The second driver makes COM device to
that. Sometimes trying to install the driver twice works.
But one trick in Device Manager is to go to the View tab and then
select "Show Hidden Devices" and you might get to see some partially
installed devices.
-Ken Cameron, Member JMRI Dev Team
www.jmri.org
www.fingerlakeslivesteamers.org
www.cnymod.com
Ken Cameron