Andrew,
Well ordering a new one is one way, sending it back to NCE would be the
other way. They are pretty friendly about fixing things like that. Given the
area you live, I suspect there are people close who could have helped out.
But at this time of year, getting a new one is the fast way.
-Ken Cameron, Member JMRI Dev Team
www.jmri.org
www.fingerlakeslivesteamers.org
www.cnymod.org
www.syracusemodelrr.org
Ken Cameron