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Locked Re: New user experience attention for the UX people


 

Bob: Most software download sites identify packages for new first time installs as "complete" and packages which don't include all auxilliary things like help files as "update". If there's no difference between new install and updating and they offer several versions, they just list the version numbers and sometimes the release dates.

While I have never seen it, when there's no difference between new and update downloads I would also find it comforting to read that it is OK to update by installing a newer version over an older version and also instructions on how to go from a newer to an older version.

Thanks for all your work on JMRI. As a new follower in this group I have come to appreciate how you and a few other stalwarts are crucial to JMRI being as useful and popular as it is. Your programing and technical knowhow is of course essential but your willingness and openness in dealing with users' questions is also a very significant part of JMRI's success. Please keep it up!

Jan

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