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Locked Re: New user experience attention for the UX people


 

I think it depends on how you interpret what you are reading.?

I just went to that page to try to understand what the issue was.??

My interpretation is the first paragraph is addressed to new folks who have never installed and gives them guidance on what to check for system compatibility. And it covers the bases for that group of people.

Then this particular sentence later on that you are referring to is addressed to anyone else wanting to do an upgrade. It is saying you dont have to do an upgrade maeuver, just load this over your previous install. And load only one of the files according to operating system.

Maybe reword it to say 'If you are upgrading from a previous working version .....'?

Not being argumentative, but thats how I read it.

Tom Wilson
Colorado Springs, CO

On Fri, Dec 21, 2018, 10:16 AM <tooooons@... wrote:
Bob, thanks for replying.? Unless there is a very real and specific reason to include it, just remove this entire line:? "If you've previously installed a working version of the program, you only need to download and install one of the files listed here."

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