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Hi again Pat, Sorry, I forgot to suggest you do all this on a laptop or a desktop that's plugged in directly to one of the Ethernet ports on your XB3 modem/router. Cheers, John

Hi Pat, If you're not getting anywhere, try logging into the XB3 _directly_, i.e., the modem/router/DHCP server box they gave you. Most likely you are on the 192.168.0.xxx or the 192.168.1.xxx IP

Our internet was off for several months at our condo. When we got here I determined the router was bad. Took it into the Xfinity store for a replacement Tried to get the new one to work but no go. Had

Thanks, Pat! We're working on it now. Happy New Year to all! Marji

https://www.xfinity.com/support/articles/view-change-wifi-password Pat

?Last week we started internet service(not TV) with Xfinity. We picked up the router from their office. My husband talked to tech support in another country. They set the wifi password. My husband

Thanks If the problem persists I’ll try that Dutch

I don’t know how relevant this is now, but in the past when I’ve experienced this, Signing out of iCloud on the laptop, and telling it to delete the local copy of the data, then sign back in to

So I looked on Apple Support and they say to Look for Duplicates and then Merge them. And keep doing that until there are no duplicates. I’ve tried that and after 4 or 5 rounds of that there are no

Really strange now. The duplicates are only showing up on my laptop. Not on iCloud or my iPhone Dutch

Well I thought deleting the multiple contacts from iCloud had fixed the problem but when I opened Contacts on my laptop the duplicates have reappeared. I’ve got a problem with my wife’s iPhone

Now that you mention it, I seem to recall that when it was released the Apple slogan regarding iCloud syncing was, "The Truth is in the Cloud." Does this sound familiar to anyone?

Merge didn’t work but I got on iCloud and deleted the duplicates and I think that solved the problem. We’ll see Dutch

I don’t know if it would help, but from the laptop, I would try using the Merge function since deleting isn’t working. Keep us posted on the fix. Pat

When I opened Contacts on my iPhone 15 running the latest software I’ve got 30 contacts of the same person. Not all my contacts just certain ones. I get on my laptop running the latest OS and delete

No. Wish I could include a picture here. Had only 2 programs open. Finder and History Hound. Both showed the red icon. I’m silly, but not that…. shalom, ncoom ncoom@...

But Brent, I'm 'there' because I'm not 'here." Cheers, John

Excuse the humor, but maybe you weren’t where you thought you were. I haven’t noticed the wrong icon, wasn’t looking, but have quit the wrong app before, thinking another was in front. Brent

But the first thing to try is Restart. If that doesn’t clear it, then proceed to the additional steps John laid out. Brent

I opened a Force Quit window and I saw that LibreOffice and Firefox show the same icon. So it’s not just you. Quitting each of the programs and restarting them fixed it, no need to restart. Jerry