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The wife suggested that I write to the old friend to whom I was going to give an iPad Air for his birthday. Good idea, because while he was most appreciative of the idea, it turns out that, because of

Has he tried resetting the SMC? If your Mac battery won’t charge - Apple Support <https://support.apple.com/guide/mac-help/if-your-battery-wont-charge-mh29198/mac>

It looks like it is not charging. Have you tried disconnecting the mains and letting it discharge completely? Then reconnect the mains power and see if it charges to anything above zero AG Wednesday,

I don't see iPadOS specifically mentioned anywhere after the "in your Mac, iPhone and iPad", but would coconutBattery also work for an iPad connected via USB? Good to see that it still works for

This is extremely complicated with this model and he can’t manage it with his RA. As stated: green light indicates a full charge. On the Apple Battery meter and on one downloaded from the App Store,

What happens if you remove the laptop battery and run on mains power only? Do the beachballs go away? Is the battery still charging at all? If not, it might simply be a loose wire somwehere between

I have come to the same conclusion, Ben. His 84th birthday is 31 July; my wife and I decided to surprise him with an Apple iPad Air (5th Generation): with M1 chip, 10.9-inch Liquid Retina Display,

I’m all for repair but I’ve also found that 10 years is near end of life for many laptop Macs, especially in the Intel era. It may be time to consider replacing the computer.

I don’t know about the existence of an email address but they do have a phishing report form at https://safebrowsing.google.com/safebrowsing/report_phish/?hl=en -- Bring your monumental mysteries to

Sorry, I’ve got nothing I can suggest as a fix, but does the battery app give a charging history? I’d be curious to know how it got down to 6%. I use coconutBattery, which does that, and also does

Does (the real) Google have an address to which to forward phishing E-Mail? I had found them for Apple, Norton and PayPal among others when I had fraudulent EMail posing as them. Thank you, Dick P.S.

That senior with the 2013 MB Pro continues to have problems. I put a new battery in that computer two years ago but he reports that, trying two different chargers, the charging light on the cable is

Yeah, it is always good to verify the basics, first. Especially when troubleshooting a third person, and you have no idea of the knowledge or skill level of the person with the issue. In your case,

Al, Randy, thank you for clearing this up. Brent On my iPhone Xr

Annnnnnnnd, there you go! I just assumed that he had moved it to his Application’s folder. Some folks you simply have to walk every damn step of the way. That’s a good reminder, Randy! Bob

No one is implying this. What some folks refer to as Unix “maintenance scripts”, aren’t now, and never were, routines that “repaired" things. So it’s a bit of misnomer. The “maintenance”

I recommend that EVERY user have an external clone. Having an external clone means that if you run any troubleshooting procedures, software updates, etc., that you won’t end up SOL if things go

This is simply Apple’s security measure telling you to be careful where you get your software from. This alert does not mean that the application is dangerous or that it won’t run on your

<big byte> Superb explanation, Ben. I have cut and pasted it to a TextEdit document and saved it for use when the seniors I help ask me to explain iCloud/iCloud drive. Bob ——— “ A man sees in

The primary purpose of iCloud is keep data in sync among devices. That’s why Apple designed iCloud to operate with your name Apple apps, like Contacts, Calendars, Mail, and Photos. People don’t