Re: Baffling Apple Mail Mess
On Aug 24, 2023, at 17:29, Ben Rosenthal <ben@...> wrote:
Do you have this iCloud email account set up as part of your Apple ID settings or as a separate Mail account?
At the risk of sounding dense, Ben, I am not sure what you mean.
I have three icloud email address to or from which emails may be sent: ?an @me.com, an @icloud.com (my @mac.com stopped working years ago and therefore has been abandoned) and I set up one alias email account ending in @icloud.com.
When I queue up an email to send, I can choose among any of those three and this morning could send an email from any of them.
I come home from the gym, tried to send an email from my rfg1647@icloud account and got that alert and could not send mail…unless I open my 2015 MB Pro and, voila, I can send mail from my iCloud address.
Makes no sense whatsoever.
Bob ——— “The more I practice, the luckier I get.” - Source uncertain
Bob ——— “The more I practice, the luckier I get.” - Source uncertain
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Re: Baffling Apple Mail Mess
Do you have this iCloud email account set up as part of your Apple ID settings or as a separate Mail account?
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On 24 Aug 2023, at 14:24, Bob Gerard via groups.io <rowerbob@...> wrote:
I have Apple Mail set up on two computers:
1. 2020 iMac, SSD, macOS 13.5.1
2. 2015 MB Pro, macOS 12.6.1
Sending Mail from my iCloud account on computer #2 works fine.
Sending Mail from my iCloud account on computer #1 results in this alert:
I enter the correct password and it returns that I have either the wrong password.
I logged into my iCloud.com account with the password I entered in the alert to be double positive that I was using the right password and I was successful.
I have quite mail multiple times. Removing and re-installing an iCloud Mail account is, trust me, something you want to do only as a last resort.
I checked the Apple System Status page and everything is green.
Any suggestions???
Bob
——
If you always do what you always did,
You’ll always get what you always got.
<Screenshot 2023-08-24 at 16.40.26.jpg>
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Re: Baffling Apple Mail Mess
On Aug 24, 2023, at 5:24 PM, Bob Gerard via groups.io <rowerbob@...> wrote: I think 'maybe' the dialog wants your machine password, not your AppleID password. It's hard to tell from the wording, but try that.? All the best, John
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I have Apple Mail set up on two computers:
1. 2020 iMac, SSD, macOS 13.5.1
2. 2015 MB Pro, macOS 12.6.1
Sending Mail from my iCloud account on computer #2 works fine.
Sending Mail from my iCloud account on computer #1 results in this alert:
I enter the correct password and it returns that I have either the wrong password.
I logged into my iCloud.com account with the password I entered in the alert to be double positive that I was using the right password and I was successful.
I have quite mail multiple times. Removing and re-installing an iCloud Mail account is, trust me, something you want to do only as a last resort.
I checked the Apple System Status page and everything is green.
Any suggestions???
Bob
——
If you always do what you always did,
You’ll always get what you always got.
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Re: AGAIN: Mail disaster - help desperately needed
Sorry to hear about this. Did you friend not have a backup of his Mac? That would have captured all his email which could be restored with relative ease.
Otherwise, can your friend put his old email servers and password back in and have his email return?
If the email is truly on the iPad, you can back it up to your Mac and seek a third-party tool to extract the email data. In Catalina and later, use the Finder; earlier, use iTunes.
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On 24 Aug 2023, at 12:38, Peter Rasmusen < peter@...> wrote:
AGAIN - WITHOUT TOO MANY SPELLING ERRORS. ENGLISH IS NOT MY NATIVE LANGUAGE. SORRY.?
Hello friends
At friend of mine had his mail and website with a hosting company, that was hacked and grounded by a ransomeware attack.
Apparently his and 5000 other customers email and websites etc has been encrypted and is basically lost. The hosting company has informed their clients to seek a new hosting company, since it will take a very long time to clean all servers and harddisks and I don’t know … and start all over. They’re practically dead.?
So now the issue is this:?
We have set him up with an account with a new host and he still have his domain name so he can get the same email address he had.?
So … I told him to open Mail, go to Add Account and set up a new account with his email address and the new password and the new servers.?
But he was smart … he thought … (or lazy?) so he just changed the password and the servers for in- and outgoing mail.?
Bingo … everything was hundy dory and the account syncronized with the servers on his new host … and all his old mail was lost in the process!?
How stupid can you be??
Anyways - he is devastated!?
But then it occurs to me, that he has an iPad !!!!?
And luck must be shining on him - it was out of power.?
He said he would charge it, and I said NO! Bring it to me …?
He did today, and I took out the sim card and charged it. It doesn’t recognize my wifi, so I could turn it on safely. ?I instantly put it into flight mode and then looked in Mail. It’s all there!?
Now …?
I can set up his new account (same addresse but new servers) and I guess I can turn on wifi if necessary since the old account will not be able to syncronize with his old host.
My plan was to move all his old email to the new mail account.
I tested if I could do it on my iPhone. I can - I can go into any mailbox, click edit, click select all and then click move and select which mailbox I want to move the mails to.?
Easy. And it works! As I said, I tried it. ? ?
Now, on his iPad (an old iPad Mini 2 with iOS 12.5.7) I can duplicate do most of the process. I can click “Edit" and "Mark All", but the only options I get after that is “Flag" and "Mark as Unread". There’s no “Move”. Or - “move" is there, but it’s greyed out. It appear to only work with manually selected mails … and there are over 2500 …. ??
I cannot select more than 2500 emails one by one, or - yes, I can but … I’m looking for another solution.?
How can I rescue his old mails … how can I move them to his new inbox (without having to click-select 2500 emails one by one).
Can I make a backup of his iPad to my computer and use that as a stepping stone??
Any suggestions? ?
This is the last chance, because he f up his iPhone as well by editing the account settings instead of creating a new account. So this iPad is the only place where we have his old mail.?
Thanks in advance for all suggestions, hints, ideas ?
Peter
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AGAIN: Mail disaster - help desperately needed
AGAIN - WITHOUT TOO MANY SPELLING ERRORS. ENGLISH IS NOT MY NATIVE LANGUAGE. SORRY.?
Hello friends
At friend of mine had his mail and website with a hosting company, that was hacked and grounded by a ransomeware attack.
Apparently his and 5000 other customers email and websites etc has been encrypted and is basically lost. The hosting company has informed their clients to seek a new hosting company, since it will take a very long time to clean all servers and harddisks and I don’t know … and start all over. They’re practically dead.?
So now the issue is this:?
We have set him up with an account with a new host and he still have his domain name so he can get the same email address he had.?
So … I told him to open Mail, go to Add Account and set up a new account with his email address and the new password and the new servers.?
But he was smart … he thought … (or lazy?) so he just changed the password and the servers for in- and outgoing mail.?
Bingo … everything was hundy dory and the account syncronized with the servers on his new host … and all his old mail was lost in the process!?
How stupid can you be??
Anyways - he is devastated!?
But then it occurs to me, that he has an iPad !!!!?
And luck must be shining on him - it was out of power.?
He said he would charge it, and I said NO! Bring it to me …?
He did today, and I took out the sim card and charged it. It doesn’t recognize my wifi, so I could turn it on safely. ?I instantly put it into flight mode and then looked in Mail. It’s all there!?
Now …?
I can set up his new account (same addresse but new servers) and I guess I can turn on wifi if necessary since the old account will not be able to syncronize with his old host.
My plan was to move all his old email to the new mail account.
I tested if I could do it on my iPhone. I can - I can go into any mailbox, click edit, click select all and then click move and select which mailbox I want to move the mails to.?
Easy. And it works! As I said, I tried it. ? ?
Now, on his iPad (an old iPad Mini 2 with iOS 12.5.7) I can duplicate do most of the process. I can click “Edit" and "Mark All", but the only options I get after that is “Flag" and "Mark as Unread". There’s no “Move”. Or - “move" is there, but it’s greyed out. It appear to only work with manually selected mails … and there are over 2500 …. ??
I cannot select more than 2500 emails one by one, or - yes, I can but … I’m looking for another solution.?
How can I rescue his old mails … how can I move them to his new inbox (without having to click-select 2500 emails one by one).
Can I make a backup of his iPad to my computer and use that as a stepping stone??
Any suggestions? ?
This is the last chance, because he f up his iPhone as well by editing the account settings instead of creating a new account. So this iPad is the only place where we have his old mail.?
Thanks in advance for all suggestions, hints, ideas ?
Peter
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Mail disaster - help desperately needed
Hello friends
At friend of mine had his mail and website with a hosting company, that was hacked and grounded by a ransomeware attack.
Apparently his and 5000 other customers email and websites etc has been encrypted and is basically lost. The hosting company has informed their clients to seek a new hosting company, since it will take a very long time to clean alle servers and harddisks and I don’t know … and start all over. They’re practically dead.?
So now the issue is this:?
We have set him up with an account with a new host and he still have his domain name so he can get the same email address he had.?
So … I told him to open Mail, go to Add Account and set up a new account with his email address and the new password and the new servers.?
But he was smart … he thought … (or lazy?) so he just changed the password and the servers for in- and outgoing mail.?
Bingo … everything was hundy dory and the account syncronized with the servers on his new host … and all his old mail was lost in the process!?
How stupid can you be??
Anyways - he is devastated!?
But then it occurs to me, that he has an iPad !!!!?
And luck must be shining on him - it was out of power.?
He said he would chatrge it, and I said NO! Bring it to me …?
He did today, and I took out the sim card and charged it. It doesn’t recognize my wifi, so I could turn it on safely. ?I instantly out it in flight mode and then looked in Mail. It’s all there!?
Now …?
I can set up his new account (same addresse but new servers) and I guess I can turn on wifi if necessary since the old accomut will not be able to syncronize with his old host.
My plan was to move all his old email to the new mail account.
I tested if I cluld do it on my iPhone. i can - I can go into any mailbox, clikc edit, click select all and then clikc move and select which mailbox I want to move the mails to.?
Easy. And it works! As I said, i tried it. ? ?
Now, on his iPad (unfortunately an old iPad Mini 2 with iOS 12.5.7) I duplicate do most of the process. I can click “Edit" and "Mark All", but the only options I get after that is “Flag" and "Mark as Unread". There’s no “Move”. Or - “move" is there, but it’s greyed out. It appear to only work with manually selected mails … and there are over 2500 …. ??
I cannot select more than 2500 emails one by one, or - yes, i can but … I’m looking for another solution.?
How can I rescue his old mails … how can I move then to his new inbox (without having to click-select 2500 emails one by one).
Can I make a backup of his iPad to my computer and use that as a stepping stone??
Any suggestions? ?
This is the last chance, because he f up his iPhone as well by editing the account settings instead of creating a new account. So this iPad is the only place where we have his old mail.?
Thanks in advance for all suggestions, hints, ideas ?
Peter
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Re: Where did all the Mail Rules files go in Ventura?
On Aug 24, 2023, at 2:26 PM, Brent via groups.io <whodo678@...> wrote: Don’t feel bad, people without dyslexia sometimes can’t see things.?
Proof, the saying, if it were a snake, it would have bit me. ?? Brent . . . sometimes I see dead people! ?? Cheers, John
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iOS/iPadOS upgrades always change default settings.
While upgrades/updates can add new features, they can also remove functionality that was previously there. Always read what the upgrade / update does. Once it is done, you cannot get back to a previous version on iPhones and iPads without a jailbreak and even then not always. It might be possible for MacOS itself, but not for the fainthearted.
AG
Thursday, August 24, 2023, 8:12:55 PM, Brent via groups.io whodo678@... wrote:
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Upgrades add new features and sometimes changes default settings.
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Re: Where did all the Mail Rules files go in Ventura?
Don’t feel bad, people without dyslexia sometimes can’t see things.?
Proof, the saying, if it were a snake, it would have bit me. ??
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On Aug 24, 2023, at 08:19, John Hay via groups.io <OceanCity@...> wrote:
? On Aug 24, 2023, at 11:10 AM, Ben Rosenthal <ben@...> wrote: Wasn’t that exactly where you expected to find the file in the first place?
Yes! To be honest.? I'm dyslexic. Story of my life. It must have been there right in front of me the whole time. Oh well. I persist forward, albeit at a slower pace than most. All the best, John?
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And Bob, I have found that if there is a corrupted extension, pref, list, or (I understand we once again have) extensions, upgrading or migrating doesn’t solve the problem. It just brings it along.?
Upgrades add new features and sometimes changes default settings. Upgrades fix known bugs, but this is not a bug. This is a one-off, an error in one system. A bug is repeatable on many systems.?
I don’t often have problems. I have an issue at the moment, unrelated to this thread on my iphone. I’ve had this (my) issue before. I was sure it was solved by an update, but it won’t solve the current one. I have gone thru 5 iOS incremental updates. Still there. I spoke to Apple Support, and have done the least inconvenient attempt , with no joy. So I am left with manually backing up and restoring the iOS. That should fix a one-off error on one system. Same, same, no upgrade available. I’m on 16.6.
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On Aug 23, 2023, at 13:42, Bob Gerard via groups.io <rowerbob@...> wrote:
? On Aug 23, 2023, at 15:39, Brent via groups.io <whodo678@...> wrote:
Updates to fix a problem seldom help. Fix the opoblem, then move forward.?
I have found that more often than not, when folks update, the problem frequently goes away.
YMMV, but why spend hours trying to solve a problem when a simple update might do the trick.
If the problem isn’t solved, OK, now try to find it. ?No harm/no foul.
Bob? —— Scientists say the?universe is made?up of protons,?neutrons and?electrons.? They?forgot to mention?morons.
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Re: Where did all the Mail Rules files go in Ventura?
Another benefit of local rules in Mail is to change the appearance of messages and/or your notification of their arrival. I use rules to change the background color of messages depending on their associated account as a way of visually differentiating messages that are all aggregated in one mailbox.
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On Aug 24, 2023, at 09:06, Ben Rosenthal <ben@...> wrote:
? The rules at iCloud.com cannot be as complex as those in Mail. Also, they are limited to your iCloud email address. Mail’s rules can act on any email accounts you have set up there.
Apart from that, the main limitation of Mail’s rules is that Mail has to be running on an awake Mac for them to run. Server-based rules always run as long as servers are always on, which we assume to be continuous. On Aug 24, 2023, at 08:49, Bob Gerard via groups.io <rowerbob@...> wrote:
? Since we are on the subject of Mail Rules, would anyone care to comment on the advice - which I have seen offered several times - that your best bet for constructing rules in Apple’s Mail.app is to log into Mail at iCloud.com and create the rules there instead of using the Mail > Settings > Rules???
Bob ------ <Room:Smartest.jpg>
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Re: Where did all the Mail Rules files go in Ventura?
The rules at iCloud.com cannot be as complex as those in Mail. Also, they are limited to your iCloud email address. Mail’s rules can act on any email accounts you have set up there.
Apart from that, the main limitation of Mail’s rules is that Mail has to be running on an awake Mac for them to run. Server-based rules always run as long as servers are always on, which we assume to be continuous.
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On Aug 24, 2023, at 08:49, Bob Gerard via groups.io <rowerbob@...> wrote:
? Since we are on the subject of Mail Rules, would anyone care to comment on the advice - which I have seen offered several times - that your best bet for constructing rules in Apple’s Mail.app is to log into Mail at iCloud.com and create the rules there instead of using the Mail > Settings > Rules???
Bob ------ <Room:Smartest.jpg>
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Re: Where did all the Mail Rules files go in Ventura?
On Aug 24, 2023, at 11:49 AM, Bob Gerard via < rowerbob@...> wrote:
Since we are on the subject of Mail Rules, would anyone care to comment on the advice - which I have seen offered several times - that your best bet for constructing rules in Apple’s Mail.app is to log into Mail at??and create the rules there instead of using the Mail > Settings > Rules???
I have rules in both places - remote like on iCloud or GMail, and local on my Macs. Many of the ones that are local on my Macs go back to when I was still using POP to deal with mail, and for some of my accounts (I have 33 eMail accounts between various identities of me at various providers, and quite a few for several non-profit societies I’m involved in) they are still on POP accounts and I only access some of them from one computer
The advantage of rules on the server is that they process before you’ve downloaded the mail, and so their effect is shown no matter what device you read your mail from - as long as you’re dealing with all your mail as IMAP.
Roger
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Re: Where did all the Mail Rules files go in Ventura?
Since we are on the subject of Mail Rules, would anyone care to comment on the advice - which I have seen offered several times - that your best bet for constructing rules in Apple’s Mail.app is to log into Mail at iCloud.com and create the rules there instead of using the Mail > Settings > Rules???
Bob ------ 
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Re: Where did all the Mail Rules files go in Ventura?
On Aug 24, 2023, at 11:10 AM, Ben Rosenthal <ben@...> wrote: Wasn’t that exactly where you expected to find the file in the first place?
Yes! To be honest.? I'm dyslexic. Story of my life. It must have been there right in front of me the whole time. Oh well. I persist forward, albeit at a slower pace than most. All the best, John?
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Re: Where did all the Mail Rules files go in Ventura?
Wasn’t that exactly where you expected to find the file in the first place?
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On Aug 24, 2023, at 07:59, John Hay via groups.io <OceanCity@...> wrote:
/Users/johnh/Library/Mail/V10/MailData/SyncedRules.plist
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Re: Where did all the Mail Rules files go in Ventura?
Anyone know where the Apple Mail Rules Library files went??
Finally found the Rules Library file (SyncedRules.plist), opened it in BBE, did a search and?instantly?found the key word on line?4999.? /Users/johnh/Library/Mail/V10/MailData/SyncedRules.plist Went back to Mail's rule's GUI, and there it was! ?I didn't see it the hours (I'm dyslexic) I spent manually looking. Oh well.?Problem solved.
Case closed.? Cheers, John
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Re: Where did all the Mail Rules files go in Ventura?
On Aug 23, 2023, at 5:26 PM, Jerald Levinson <levinson@...> wrote: I don’t use rules in Mail so can’t test it.
Tried?HoudahSpot with no success.
Found it using "Find Any File."
Now will search for the offending code.
Cheers, John?
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Re: Ventura breaks some aliases
Thank you Ben. Deleting the com.apple.finder.plist solved the problem. All 9 aliases now work. Creating and using new alias also works. Thanks again.?
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On Aug 23, 2023, at 16:10, Ben Rosenthal <ben@...> wrote:
Moving the Finder preferences file (~/Library/Preferences/com.apple.finder.plist) makes sense to me as a possible fix. After doing so, restart the Mac and see how the aliases work. If you’ve customized Finder settings in any way, make note of your changes so you can set them again.
None were listed that made sense to me—?
Bob On Aug 23, 2023, at 10:52, Ben Rosenthal < ben@...> wrote:
Which plist file was referenced? Or link us to the page you found. On Aug 23, 2023, at 05:46, RG Teeter via <rteeter01@...> wrote:
?Yesterday on Ventura 13.5 — nine (9) aliases of 24 on my desktop ceased to function. Items can be dropped into them and appear where expected. However, clicking on the alias brings up the top level finder window.
The following did not change the behavior of the 9 aliases.
?Relaunching the finder
?Rebooting the computer?
?Using get info and checking path?
?Deleting alias and recreating alias — Why ?
?Updating to Ventura 13.5.1
????And repeating the above steps !
However, putting the aliases into a brand new desktop folder (conveniently labeled “Aliases That Dont Work in Desktop”) NOW allow the aliases to open to the expected place. A workaround only.
Researching (Google) found a 2022 question to a similar problem which referenced pList. I stopped there as I don’t speak pList.
HELP ! — Any suggestions ??
Robert Teeter (83 yrs young) (In Florida)
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Bob Gerard
Ben Rosenthal
Brent