On Jul 17, 2023, at 14:21, Otto Nikolaus via groups.io <otto.nikolaus@...> wrote:

A wild guess: faulty RAM??

See if you can run Rember or memtest to check it. Worth eliminating in any case.

<>

Otto

On Jul 17, 2023, at 12:37, Bob Gerard <rowerbob@...> wrote:

?

One of the rare senior men whom I help has contacted me.

He has a Late 2013 A1502 Retina, 13” running Big Sur, into which, in 2020, I put a 500 GB OWC SSD.

He has great difficulty working with computers which is compounded by the fact that he has rheumatoid arthritis which makes typing exceedingly difficult. ?He has a great deal of trouble getting his head around electronics.

He is a “normal” user: ?email, web surfing, documents, photos. ?Nothing processor intensive.

His computer crashed. ?It took multiple restarts before he got to the desktop, and when he did he finds everything is slow, beachballs galore, and apps bounce in the doc before launching. ?There is no way I can get him to walk through that long list of what-to-do on Randy’s site.

We ran DriveDX and got a solid bill of good health, so it’s not his SSD.

I had him boot in Safe Mode and things ran as normal until they didn’t and the computer crashed again.

Can anyone direct me to a log that might offer an explanation? ?

Any suggestions on using Activity Monitor?

I have sent him this and have asked him which applies:

? A kernel panic is when macOS can’t continue running any more due to (software) damage, and your Mac has to restart itself in order to resume normal services.

? A freeze is when the error is enough to prevent even a normal, ordered kernel panic, and you have to force your Mac to shut down by pressing the Power button.

? An app crash is when an app that was running suddenly quits without warning, but that doesn’t take down macOS or trigger a kernel panic.

? An unresponsive app is one that shows the spinning beachball and is listed in the Force Quit dialog as not responding.

Bob
———
“They say the Lord?answers all our?prayers, it’s just that?sometimes he?answers no.”
- Amor Towles

On Jul 17, 2023, at 12:37, Bob Gerard <rowerbob@...> wrote:

?

One of the rare senior men whom I help has contacted me.

He has a Late 2013 A1502 Retina, 13” running Big Sur, into which, in 2020, I put a 500 GB OWC SSD.

He has great difficulty working with computers which is compounded by the fact that he has rheumatoid arthritis which makes typing exceedingly difficult. ?He has a great deal of trouble getting his head around electronics.

He is a “normal” user: ?email, web surfing, documents, photos. ?Nothing processor intensive.

His computer crashed. ?It took multiple restarts before he got to the desktop, and when he did he finds everything is slow, beachballs galore, and apps bounce in the doc before launching. ?There is no way I can get him to walk through that long list of what-to-do on Randy’s site.

We ran DriveDX and got a solid bill of good health, so it’s not his SSD.

I had him boot in Safe Mode and things ran as normal until they didn’t and the computer crashed again.

Can anyone direct me to a log that might offer an explanation? ?

Any suggestions on using Activity Monitor?

I have sent him this and have asked him which applies:

? A kernel panic is when macOS can’t continue running any more due to (software) damage, and your Mac has to restart itself in order to resume normal services.

? A freeze is when the error is enough to prevent even a normal, ordered kernel panic, and you have to force your Mac to shut down by pressing the Power button.

? An app crash is when an app that was running suddenly quits without warning, but that doesn’t take down macOS or trigger a kernel panic.

? An unresponsive app is one that shows the spinning beachball and is listed in the Force Quit dialog as not responding.

Bob
———
“They say the Lord?answers all our?prayers, it’s just that?sometimes he?answers no.”
- Amor Towles

On 18 Jul 2023, at 15:24, Ben Rosenthal <ben@...> wrote:

Yes, I believe that’s a real possibility. Last week I had my hands on a client’s MacBook Air not more than a few years old. It had been left idle in storage and shut down for a few years during which time the battery capacity depleted. The computer is now excruciatingly slow (and they are replacing it).

In your previous message, Bob, you reported this person’s MacBook Pro as a Late 2013 model. Is it actually a Mid 2012?

On Jul 17, 2023, at 08:22, Barbara Mende <barbara@...> wrote:

?

I clicked on "Pocket" where I have several sites stored, and found a menu but none of my info. Using Firefox but tried Brave too. Where has it gone and how to get it back? I can still save to it.

Thanks,

Barbara

On Jul 18, 2023, at 03:30, Bob Gerard <rowerbob@...> wrote:

?On this question the thought struck me: ?the battery on this old 2012 MB Pro will no longer hold a charge and he has been running off the mains for some time.

Is it possible that this might be the source of his computer crash, beachballing, and general slowness?

He is going to run the RAM test this morning.

Wouldn’t you know it when he tried to open the .dmg file, he reported: ?

Got Rember.dmg but couldn’t open it — Apple could not verify dmg was free of malware. ?What to do?

I sent him this:

On 17 Jul 2023, at 20:37, Bob Gerard <rowerbob@...> wrote:

One of the rare senior men whom I help has contacted me.

He has a Late 2013 A1502 Retina, 13” running Big Sur, into which, in 2020, I put a 500 GB OWC SSD.

He has great difficulty working with computers which is compounded by the fact that he has rheumatoid arthritis which makes typing exceedingly difficult. ?He has a great deal of trouble getting his head around electronics.

He is a “normal” user: ?email, web surfing, documents, photos. ?Nothing processor intensive.

His computer crashed. ?It took multiple restarts before he got to the desktop, and when he did he finds everything is slow, beachballs galore, and apps bounce in the doc before launching. ?There is no way I can get him to walk through that long list of what-to-do on Randy’s site.

We ran DriveDX and got a solid bill of good health, so it’s not his SSD.

I had him boot in Safe Mode and things ran as normal until they didn’t and the computer crashed again.

Can anyone direct me to a log that might offer an explanation? ?

Any suggestions on using Activity Monitor?

I have sent him this and have asked him which applies:

? A kernel panic is when macOS can’t continue running any more due to (software) damage, and your Mac has to restart itself in order to resume normal services.

? A freeze is when the error is enough to prevent even a normal, ordered kernel panic, and you have to force your Mac to shut down by pressing the Power button.

? An app crash is when an app that was running suddenly quits without warning, but that doesn’t take down macOS or trigger a kernel panic.

? An unresponsive app is one that shows the spinning beachball and is listed in the Force Quit dialog as not responding.

On Jul 17, 2023, at 08:22, Barbara Mende <barbara@...> wrote:

?

I clicked on "Pocket" where I have several sites stored, and found a menu but none of my info. Using Firefox but tried Brave too. Where has it gone and how to get it back? I can still save to it.

Thanks,

Barbara

On Jul 16, 2023, at 11:53 PM, Al Varnell via groups.io <alvarnell@...> wrote:

HDMI 2.1a?was released on February?15, 2022, and added support for Source-Based Tone Mapping (SBTM).

Here's a graphic representation of the various cable flavors: <IMG_0499.jpeg>

On Jul 17, 2023, at 12:16 AM, Paul Blumstein <pbcava@...> wrote:

I'm on vacation in Italy.

They have macaroni but no windowsaroni!

Paul :-)?

On Jul 16, 2023, at 7:20 PM, Bob Gerard <rowerbob@...> wrote:

?On Jul 16, 2023, at 21:09, Ben Rosenthal <ben@...> wrote:

Slow wake times related to HDMI sounds vaguely familiar. It’s possible that connecting via DisplayPort might yield faster wake times. Can anyone corroborate?

Speaking of HDMI cables, I was not aware that there were different “flavors”. ?

I got a new TV and a new Apple TV only to find that many of the settings were grayed out. ?

When I researched it, I was asked how old my HDMI cable was. ?About 15 years. ?Little did I know that the latests HDMI cable is version 2.1.

That was several months ago. ?There may be later versions.

Once I replaced my HDMI cable, all preferences were open to me.

Bob
———
“They say the Lord?answers all our?prayers, it’s just that?sometimes he?answers no.”
- Amor Towles

On 16 Jul 2023, at 14:05, Paul Lundgren <pflundgren021@...> wrote:

My only “issue” with this monitor, and it is not major, is that it takes 10-12 seconds to wake it up after sleep. I had become used to the instant on of the iMac’s built monitor. Could this lag be something normally associated with an HDMI connection???I have written to Philips but have not heard back as yet.

I’m also new to Ventura. I don’t use a screen saver but I do use a Hot Corner to put the display to sleep when I walk away. I don’t see where the Energy Saver setting, ?“Put hard disks to sleep when possible” has a time option with it – maybe it’s automatic? Does it matter that I have an SSD and not a “hard Disk”? Does anyone have any thoughts to share on monitor sleep vs cpu sleep? I’m not on any network.

Thanks,

Paul?

On Jul 13, 2023, at 9:56 PM, Paul Lundgren via <pflundgren021@...> wrote:

Philips 28” 288E2E – very nice (so far).

Paul

On Jul 13, 2023, at 6:38 PM, Steve Kane <skane-l@...> wrote:

Paul, what display are you using?