On Tue, Aug 22, 2023 at 04:09 PM, Jerald Levinson wrote:
By “become unresponsive” do you mean the phone freezes? The screen is still on but you can’t get it to do anything? Or does it shut down completely? Go black?
?
What is the battery charge level when this happens? The same level every time (say, at 94%)? Or does it vary? Does this happen when the phone is plugged in and charging (or fully charged)? Is the phone hot/warm when this happens? After a long period of use?
Thanks Jerry,
I am sorry that I wasn't clear. The screen is black, as it should be when it is "sleeping" but nothing that I can do will wake it. It doesn't happen when I am actively "using" it, only when the screen is black when not being actively used. I have to do what is explained at;
I say when I am actively used because there is bluetooth which is always active even when I am not doing anything with it and the screen is dark.
As far as the battery charge level, it has been in the 70's and 80's percent when I checked the last couple of times it happened.
I do not think that it is particularly hot as it happens when it is being? handled and carried in the same manner as it has always been. And it does not feel hot.
Why do you think it is a bad battery cell?
