Hi Wade,?
That sounds very frustrating. I can tell you that I just received some parts to upgrade my KF700SP to DRO rip fence configuration, among the parts are the revised support/guide wheel (it rolls very smoothly!), and a rip fence extrusion in perfect condition. I actually didn't request the rip fence, and they also sent multiple other parts I didn't request, looks like I'll be sending some items back. As far as the rip fence goes, if you're getting damaged parts it's probably a combination of less-than-adequate packing, and rough handling by the delivery people.?
Regarding the rip fence calibration, as mentioned by others I'd absolutely request a replacement ruler, or just flip it over and use your own. The bar shouldn't be related to measurement issues unless you have a really wicked skew going.?
Anyways, just wanted to let you know that Felder?can/does?deliver the goods, it sounds like you're getting ravaged by a planetary alignment of poor communication, packing, and rough handling.?
Regarding commissioning services, I know there are a handful of guys in the Minneapolis area who will commission machinery. Last time I checked (several years ago) the labor rate was something around $100/hr. That being said, they were not Felder-specific, and would only be able to help with the mechanical commissioning, the electrical would be a whole different ball game.?
If you haven't already, reach out to David Best to inquire about purchasing a PDF copy of his Survival Guide. I've referenced it extensively while fine-tuning my KF700SP, it took me awhile but his documentation and photos are invaluable, and I have my KF700 cutting like a dream, couldn't be happier.?
Best wishes on getting your issues resolved.
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Tom Gensmer
Heritage Home Renewals, LLC
Minneapolis, MN
Tom Gensmer