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HI everybody, The comparison of Zoom and Bluejeans from a participant's & facilitator's perspectives was super-useful. Does anybody have experience with both Zoom and Microsoft Teams? I have a client whose IT department is saying that Microsoft Teams is more secure and therefore preferable. Thoughts? Experience? Thanks! John ____________________ * John David Smith ~ Voice / text: 503.975.7799 ~ Skype & Twitter: smithjd * Portland, Oregon, USA http://www.learningAlliances.net ** Society is basically good **

I have a client who is dippin their toes into online training. They are very concerned with their intellectual property (having been burned by a former consultant and client). hey are interested in how people manage handouts with proprietary/branded content to protect their intellectual property from being stolen. From your perspective are they looking at the situation incorrectly? Thank you Elana

Hi there - I did a scan of current topics and did not see this one addressed . . . but would be happy to be directed to an existing thread if I happened to miss it! Has anyone come across a side-by-side comparison of various Learning Management Software (LMS) platforms? And/or do you use a specific platform that you're really happy with? If so, would love if folks could share. We are exploring options to set up courses online and are feeling VERY overwhelmed with the number of options out there. Thanks in advance for any support! Best, Megan Devenport, Building Bridges https://buildingbridgesshift.org/

We are a small non profit offering free "Compassion Circles" - and several participants have shown up seeking captioning. We use Zoom. Any suggestions? Thank you! PS. You are all welcomed to join our Compassion Circles! ( I'll be offering one as of Thurdsay May 14) https://www.compassionatelistening.org/compassioncircles

Hi fellow facilitators, I apologize if I missed the post or link, but has anyone found they prefer Webex to zoom? If you do love Webex - what is it you love? A potential client is considering using it over zoom for a virtual conference (which may have 100-200 people) as she finds it more professional. I have access to Webex through a local government client (without breakout rooms) and found it less intuitive to zoom so have been promoting zoom for our meetings. However those meetings are all less than 25 people. Thanks for your thoughts on what makes Webex great...or better than zoom. And if you really prefer zoom, why? And again - if this post is already discussed, or someone has blogged about it, please share the link and I can follow up. Much appreciated, Michelle -- Michelle Laurie michellelaurie.com Strategy-Assessment-Engagement-Faciltation

Hi all, I'm super happy to be on this list, and have been spreading the word about it far and wide, including in a recent blog post I wrote for my sporadic blog on "The Listening Arts".... This is my first post here, though I've been reading a lot of what's been shared. I wanted to let folks know that there are still a few spaces left in our upcoming four-session learning journey on Dynamic Facilitation, an empathy and emergence-based collaborative sense-making approach that has been growing in Germany and Austria. This is our first time offering this workshop online, as a public offering. We have been madly prototyping away for the last six weeks, after a number of in-person workshops in Europe were cancelled due to COVID -- more deets on all that, in the blog post above. And so we are asking what we think is a very reasonable fee, for what is usually a two-day in-person workshop (now spread over four three-hour sessions.) Still, if you are interested and would need more flexibility regarding the fee, please let us know. *** I especially enjoy sharing the listening-based Dynamic Facilitation approach with facilitators who have a background in Compassionate Listening, or in Non-Violent Communication, or in Playback Theater... also with people who have a background in mediation, especially the work of the Center for Understanding in Conflict, as we work a lot with what they term "looping". Yet while helpful, none of that is a pre-requisite. The core of our outreach, and most of the folks who have signed up thus far, are facilitators who work in the context of public engagement, facilitating CItizen's Assemblies. At the same time, this work is also quite useful in a business context -- here's an article published in OD Practitioner on those applications. *** Ok, that's it! I look forward to updating folks here, on our learnings from the workshop. We'll be using a combination of Mural and Zoom, two tools I've worked with in the past and really love. From all the prototyping we've done thus far, the main take-away is that yes, online DF is different than the in-person experience, AND, it is still very worthwhile! with all best wishes, Rosa Rosa Zubizarreta DiaPraxis: Awakening the Spirit of Creative Collaboration coaching in participatory leadership ? advanced group facilitation services & learning opportunities

For those of you who charge for your services, could you share standard acceptable rates for online facilitation. They seem to be all over the place and I was wondering what the standard fee is. Thanks, Elana

Hi all, Our challenge: My team in the National Health Service in England is hosting an increasing number of large virtual community meetings that are part of the response to Covid-19 across the NHS in England. For instance, we run virtual meetings for people across the country who support the wellbeing of our 1.4 million employees during the Covid pandemic and also for the community of scientists who are identifying novel solutions to the challenges of testing at scale. Our organisation favours MS Teams (and we love Teams!) but our current platform of choice for large virtual gatherings is Zoom. That's because we need breakout rooms to be able to facilitate large group sessions interactively and Zoom is the only platform that we have found does that reliably at the scale we need. The problem we have is that a number of NHS organisations have firewalled Zoom. We are seeking any alternatives to Zoom that work reliably with 500+ participants. We have found the people in this group to be very helpful, so thank you for all the wisdom you have given to us so far. We have reviewed a number of platforms and we are going to have a whole team test of Digital Samba/Samba Live tomorrow. I did a search for Samba in the messages in this group and got zero mentions. Is anyone using this platform? Has anyone got any practical experience of it, pros & cons? Is anyone in a similar situation to us and could recommend a different platform? Thanks in advance. Helen (I am @HelenBevan on Twitter)

I can't find the settings described in this Zoom help page. Does anybody have a clue as to whether Zoom's Language Interpretation features only work for some accounts or might have possibly deisappeared? https://support.zoom.us/hc/en-us/articles/360034919791 I've hunted around and can't find how to make this work or enable it. John ____________________ * John David Smith ~ Voice / text: 503.975.7799 ~ Skype & Twitter: smithjd * Portland, Oregon, USA http://www.learningAlliances.net ** Society is basically good **

Hi All, I am an open space facilitator and a software engineer. I built QiqoChat to help facilitators host events online. I'm specifically looking to help facilitators who want to bring new tools to their existing clients. I hope a bunch of folks can join this informal event today — it's a Zoom "fly-over" of a live Open Space event with 200+ participants as the event enters Day 3. Credit for the design of this event goes to Heidi Nobantu Saul (cc'd) who has been facilitating this event in-person for many years. It's the most innovative event I've seen on QiqoChat in five years. 1-2 weeks from now we'll host a Zoom interview for her to share her lessons learned. Time: 10am Pacific / 1pm Eastern / 5pm UTC You are invited to RSVP and/or participate here. Here’s a screenshot of Google Analytics during the event from yesterday. In the bottom-right, you can see that there are 301 people on the site, 212 in that specific open space event, and about 115 on Zoom video at that moment. During this fly-over I will show what an event looks like as people are moving through the space and taking notes; we won't join their Zoom sessions. Please bring your questions and suggestions, See you then! Lucas Cioffi Lead Software Engineer, QiqoChat.com Scarsdale, NY 917-528-1831

Hello! So I see that there is an audio transcript option available and I turned it on. (I think this may just be for business/professional accounts). However, the recording came back saying “unable to transcribe transcript”. My recording was in Spanish. Might this be the issue? I am not seeing anything about this in the Zoom support/help information. Thanks!! Catherine Catherine Borgman-Arboleda Learning & Evaluation Consultant Action Evaluation Collaborative www.actionevaluation.org cborgman.arboleda@... Mobile MX: +52 1 (999) 268-9045 SKYPE:catherineerin BLOG: https://actionevaluationcollaborative.exposure.co

Hello! I am in the process of doing short interviews via zoom with grantees for a Foundation board meeting final evaluation (A positive, I don’t think they would have been so open to these interviews pre-Covid). Anyway, I did the first today, I can turn off my video and just have the interviewees appear for the recording, but then they can’t see me, read my facial expressions and encouragement, all of which really helps during interviews. Is there anyway of keeping myself visible, but not recorded??? Thanks!! Catherine Borgman-Arboleda Learning & Evaluation Consultant Action Evaluation Collaborative www.actionevaluation.org cborgman.arboleda@... Mobile MX: +52 1 (999) 268-9045 SKYPE:catherineerin BLOG: https://actionevaluationcollaborative.exposure.co

Hello everyone, I?m Jéssica from Brazil and work with facilitation in the public sector. In these new challenges, I?d like to know your opinion about which are the good references are you following about online education for this new scenario (people, youtube channels, writers, journals, courses, universities, ...) ? All the best! -- Jéssica Barcelos Meaningful conversations in the Public Sector

Hello, I found this article from Session Lab quite useful. It summarizes the results of a survey they did on how COVID-19 is affecting facilitators, and includes some insights into how it is affecting frequency and type of meetings, most used tools and challenges. Saludos, -Cristina

Hi everyone, the initiative I'm running -- COVID Resource Librarian -- is looking to partner with existing mutual aid groups that want to make their resource directories more easily accessible to people who, for whatever reason, may be overwhelmed by personally sorting through the wealth of spreadsheets, google docs, and facebook posts in search of help. We'd like to work with a few mutual aid groups to roll out the tool so that we can get a sense of current needs and build out our service accordingly. The partnership is simple: you would integrate our chat feature into your social media and website via link or embedded chat & our volunteers would be on deck to handle information queries by quickly looking through resource directories and, when appropriate, referring people to request assistance directly from you. Contact me to discuss further!

Hi! I’m thinking about a session tomorrow where I’d like to do two (or three) simultaneous fishbowls with a group of about 25 - I’m wondering if anyone has tried this? I’m thinking that I could prime another two facilitators beforehand, and then I guess have everyone come back and have the fish do their final reflections in the larger group? Has anyone tried this? If so any tips? (My alternative would be to do two, one after the other, and just have the participants break up, with the fish only in one of the groups, after describing the initial context/challenge). Hmm.. Thanks! Catherine Catherine Borgman-Arboleda Learning & Evaluation Consultant Action Evaluation Collaborative www.actionevaluation.org cborgman.arboleda@... Mobile MX: +52 1 (999) 268-9045 SKYPE:catherineerin BLOG: https://actionevaluationcollaborative.exposure.co

Hi All, It sounds like a few people are interested in testing how many people Jitsi can hold in a single video chat. I set up a quick test, embedding Jitsi into one event on QiqChat. What: Meet a bunch of people on this email list during a fun and informal 15-minute test When: Monday (tomorrow) 9:30am Pacific / 12:30pm Eastern / 4:30pm UTC. Please RSVP here and download the Chrome browser if you do not have it already. Jitsi is an open source alternative to Zoom that works in Chrome, and it will hopefully work in other browsers in the months ahead. Lucas Cioffi Lead Software Engineer, QiqoChat Scarsdale, NY 917-528-1831