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Forwarding to the new group ---------- Forwarded message --------- From: Howard Rheingold <howard.rheingold@...> Date: Thu, Mar 5, 2020 at 12:37 PM Subject: [f4c-response] Re: Welcome and Getting Started To: Online Facilitators for Covid19 Response <f4c-response@...> Hi Nancy! I wrote this as a guide to organizations who might want to organize larger-scale (hundreds or thousands) online conferences. Dunno if it needs its own thread, but as I point out, the corona virus crisis presents an opportunity to initiate a more permanent change that would reduce the carbon footprint of large face to face conferences: https://www.patreon.com/posts/how-to-plan-and-34594233 -- You received this message because you are subscribed to the Google Groups "Online Facilitators for Covid19 Response" group. To unsubscribe from this group and stop receiving emails from it, send an email to f4c-response+unsubscribe@.... To view this discussion on the web visit https://groups.google.com/d/msgid/f4c-response/13fd60e7-0edf-40c5-a1f3-4592d42bcd26%40googlegroups.com.

I just had a look at our impressive collection of Online Meeting/Gathering resources (here: https://docs.google.com/document/d/1NyrEU7n6IUl5rgGiflx_dK8CrdoB2bwyyl9XG-H7iw8/edit#heading=h.a7lkegkhc4wp) and was wondering: Could we share this with a wider group of people? And if so - how can this be done responsibly? Curious to hear your ideas!

The virtual Liberating Structures discussion is happening on Slack in the channel #pandemicresponse. To join the Global Liberating Structures Workspace on Slack use this link: http://www.bit.ly/libstrucslack See you there!

Howdy friends, old and new. WELCOME!!!! For those of you moving over from our Google Groups, welcome again. To those of you just joining us, welcome! At this moment there is no structure or direction for our potential work together, just the gathering moments. While we gather, it might be useful to start thinking about where online facilitation and technology stewardship, and for me, particularly, Liberating Structures, can help people meet remotely. We can notice and surface patterns of need and then respond. So some of the areas that come to mine where we can identify and mobilize for need are: Helping with design and facilitation strategies for: smaller, regular work meetings (not limited to business - any kind of work), medium sized planned events that have to be cancelled, very large events (all online and blended) Keep education going while schools close (kindergarden up) Supporting folks isolated by quarantine Simply ask and give each other help in this time Create, curate and share resources offer to train people on aspects of online interaction and technology stewardship, focusing on specific types of online interaction or populations What else? Not everything has to happen on this platform. We can use it as a launch and reconnect point. For example, an initiative to build capacity to do Liberating Structures online is happening in the LS online community of practice space on Slack. I have also set up one initial Google doc for resources, but we'll have to get a little more organized on that soon. https://docs.google.com/document/d/1NyrEU7n6IUl5rgGiflx_dK8CrdoB2bwyyl9XG-H7iw8/edit# Maybe someone wants to start organizing that. I have a Zoom instance we can use to organize some initial synchronous conversations, but my instinct is we need both sync and async, and probably break ourselves down into disappearing work groups - find a job, go do it, come back! If one of these or something else calls you, step into that stream. Start a new discussion thread, or if there is a better platform, just link us to the new place. This is not a matter of centralization, but of connection, learning and mutual support. Weave away! Be creative. Be yourselves. Make a difference! Sorry about the move for those of you who started on Google -- you always have my gratitude! Nancy W

David Ehrlichman: We have an upcoming meeting next week that people are pulling out of right and left. We are switching to a 2 day combined in person and zoom experience. However, our room isn't wired for video conferencing.... has anyone used an Owl Pro or any other webcam setups that could make a 2 day zoom call bearable for people participating remotely? And how did it go? The last event hosted at this space had some remote participants and they said the speakerphone only picked up half the onsite participants.... Thanks for any advice you can provide. Responses (latest response at the top) Hi David. My suggestion: put everyone in Zoom, even people co-located. It will enhance the experience for everyone. Just need one (own) device per participant. Break the program into sessions 1:30 long maximum, and plenty of breaks. You may also let people co-located do part of the work F2F while remote have a break. Cheers, Fernando Murray Loureiro Hi David. I run hybrid meetings frequently, and it's never easy creating a level playing field among all participants. But it's absolutely vital. A few ideas/tips: Have everyone participate the same way - i.e., all remote with no mass in one room. Otherwise you have an inherently unlevel playing field. If this is not desirable or possible, design an agenda where work can be done in 90- or 120-minute chunks all together, and then have subgroups do work for awhile and then come back together, etc. Above all - get the audio right. Have a high-quality system (many conferences spaces now have mics that are hanging from the ceiling) instead of forcing people in the room to remember to stand in front of the phone each time they talk, repeat questions, etc. This makes for a protracted, frustrating experience for everyone. If you had everyone participating remotely, people could use their own headsets or VOIP. As far as video, consider when and where the meeting will be enhanced by its use. If, e.g. the group is collaborating on something all can see (e.g. brainstorming in a shared virtual work space, or action planning, decision-making, etc.), then it might be more important for everyone to be looking at whatever they're doing together, vs having videos going. Having said that, I Iike to have both videos and a shared workspace visible to all, and people can decide what they want to focus on at any given time. Can people use videocams in their computers for video? This is another example where having everyone participating remotely could make life a lot easier. I sue BlueJeans, Skype, or Zoom for video most often. If you want to have a brief chat later this week, we can brainstorm some ideas, perhaps. Hope this helps. - Nancy == I assign people in the room to be "bridge moderator buddies" and pair them with remote participants. The bridge moderator buddy is connected with the remote participants via the Zoom chat and fields any technical stuff. Also, they might have them connect via an extra laptop or their phone be their eyes - move the laptop camera and sound close or angle it so they can see a flip chart, move them into small groups, etc. Here's some tips that I wrote up for the bridge moderator buddies. Here are some photos of participants doing some small group discussions and reports. In the first photo, the diagram is a drawing that the remote person draw, photograph, and emailed. The printed it out and made it part of the report out poster. In the second one, the remote person - who was on the laptop screen - did the verbal report. Beth Kanter == Hi David Building on Fernando’s ideas and taking a slightly different approach - I have found the “1/2&1/2” as I call it, works best when there moments when people can be all together even if it is just a speaker phone plus conf call, then dedicated activities for the in person and virtual groups and then synching back up with lots of breaks. Trying to do it all together all day is too painful for everyone. Cheers, Liz Liz Rykert

Suddenly find yourself working remotely and unsure on how to navigate the new reality? Or Are you an expert at remote work and have tips to share? Stephanie Allen and I are hosting a FREE virtual lean coffee on Monday, March 16, 2020 at 12:00 noon - 1:00 pm EST. Share and learn from expert, long-time remote workers, and from each other on how to be productive, collaborate effectively and stay connected while not at the office! AND how to maintain a healthy work-life balance while working from your virtual office! A Lean Coffee is a structured, but agenda-less meeting format. The participants come together, build an agenda, and start talking. Register here: https://www.eventbrite.com/e/remote-work-effective-practices-to-be-productive-and-stay-connected-tickets-99012792929

15 minutes of hopefully practical advice. But that is up to you to judge! https://structure3c.com/2020/03/09/the-cohere-podcast-bonus-episode-creating-connection-in-the-time-of-covid-19-with-nancy-white/

While I'm trying to suss out how to start new threads via email (I assume it is just change the subject line, but I need to test), I'm starting a thread on getting/giving help on tech choices and implementations. I'll copy Nadia/Nancy S-M's answers here for future help. I need to understand group.io's threading better than I currently do! I think if we use hashtags that will help to. #technology Also, if you find the volume of this list overwhelming, you can filter messages into a folder in your email client, change your notifications on the site /g/f4c-response

I wanted to share this calm, thoughtful, and socially responsible messaging about moving employees online at home when practical. Similar messaging might help when talking to people wondering about whether or not to hold physical gatherings. The writer is CEO of a tech company based in New York. -- Pete https://twitter.com/anildash/status/1237366293956886528 https://threadreaderapp.com/thread/1237366293956886528.html Starting today, we’re telling all our workers to work from home at @glitch. I’m encouraging other business leaders to do the same immediately for every employee who can. I wanted to share a little bit about the rationale & logistics here. First, I want to clearly acknowledge the privilege that we have working in tech, and that we see in adjacent industries like media and finance. We’re fortunate to even be able to consider this choice, so we have an obligation to act. In nearly every country around the world, we’ve seen a reluctance to act until it’s too late, often resulting in disaster. That’s true even in countries with paid sick leave, universal healthcare & competent heads of state. I expect the United States will experience the same failures as other countries, but worse. We have fewer hospital beds & tests per capita. So, the key thing we can do to mitigate that is enable social distancing. Employers have more power here than almost any other entities. At our company, we've been able to move quickly to distributed work because much of our team was working remotely already. Yesterday, we asked workers based in our HQ to take all their necessary equipment home and to make sure they had an appropriate workspace. I know this solution doesn't accommodate gig workers, or people who work in retail or other jobs where they have to be physically present. We don't have a social safety net for them, so we have to reduce the risk for them by distancing ourselves. This work is what many describing as an effort to "flatten the curve". We're not saying millions of people won't get infected, we're saying we want to slow the rate so everyone doesn't get sick *all at once* and overwhelm our healthcare systems (and civil society's resilience). Just from an execution standpoint, @operaqueenie gathered some very good resources if your organization is new to remote work. https://twitter.com/operaqueenie/status/1237111898216083459 Our particular processes at Glitch live in our handbook (with more updates to come soon): https://handbook.glitch.me/#distributed-working But at the highest level, we have to make it seem kind, positive & helpful to stay home and go beyond handwashing to really reduce social spread. This is about shifting culture to normalize a huge change quickly. Doing so can save lives. Let's get to work.

Ha! I’m getting confused. Is the Gathering to Creatively Destroy Terrible Online Meeting Habits starting at 7 or 8 Pacific…or are there two back to back sessions on Friday. Elana

Here is another invitation and experiment. Based on my post from last night https://fullcirc.com/2020/03/08/moving-online-in-pandemic-ecocycle-to-attend-to-what-is-shifting/ I want to prototype the offer. I also have an ask. I don't have a lot of cloud storage on Zoom. Is anyone in the group willing/able to take a recording, convert and upload to YouTube so I can then delete the recording on my cloud drive? Or have pull w/ Zoom to give me some cloud space? THANKS Ecocycle Online - How to assess and determine useful options for moving your meetings, work and events online in the time of Covid-19. This is an experimental session. Come prepared to learn, work and give feedback! My plan is to have one person/group who wants to look strategically on moving online right now to do their ecocycle in a small team while we watch, breakout to give advice, then reflect on the process. I hope we can do it in 60 minutes but it might take 90 since this is a prototype. I may have one org ready, but if you or you know of an appropriate org, ping me. We can always set up a second session next week. ────────── Nancy White is inviting you to a scheduled Zoom meeting. Join Zoom Meeting https://zoom.us/j/634615080 Meeting ID: 634 615 080 One tap mobile +16699009128,,634615080# US (San Jose) +16465588656,,634615080# US (New York) Dial by your location +1 669 900 9128 US (San Jose) +1 646 558 8656 US (New York) Meeting ID: 634 615 080 Find your local number: https://zoom.us/u/abOjkRiYhM

I agree with Mike re: I would like to start a thread with links to public posts about the practice of going online or running virtual meetings and events. Public posts because it's part of how we are shaping a wider narrative about virtual meetings... and posts about practice because there is another place (in heaven) for tools and resources. Bev

Here is another thread that is coming alive in my world. There are some people with deep online facilitation expertise. Some technology stewards who have kept track of tool options as the field multiplies and morphed. Others with specific process expertise that have practice those processes online. Graphic recorders who digital and remote scribing. We have an initial spread sheet in the Liberating Structures community to make offers, but that is probably not enough. People need to find each other. Smaller NGOs won't have financial capability to hire consultants, but could work and gain value in a coaching community or community of practice. I also think we need a mechanism to learn with and from each other as we move quickly and deeply into this work. So this thread is to think about how to operationalize this. I'm personally thinking about a collaborative model where orgs get help and coaching in front of other orgs needing help so we can network the learning. What are your ideas? Time to stop reading links and do things. Jump in! Nancy W

Hi All Myself, Peter Bryant and Donna Lanclos blogged some thoughts here https://lawriephipps.co.uk/?p=9576 but the key thing is the rapid response that Peter Bryant had to develop (attached as a PDF) – Peter is in the eye of the Storm in Sydney with covid-19 impacting 6590 students just in his School (Business) and around 12000 across the University. I hope the document he’s written is useful. Lawrie Lawrie Phipps senior research lead Skype lawrie-phipps Twitter @Lawrie Tel: 0203 6975837 jisc.ac.uk Jisc is a registered charity (number 1149740) and a company limited by guarantee which is registered in England under company number. 05747339, VAT number GB 197 0632 86. Jisc’s registered office is: 4 Portwall Lane, Bristol, BS1 6NB. T 0203 697 5800. Jisc Services Limited is a wholly owned Jisc subsidiary and a company limited by guarantee which is registered in England under company number 02881024, VAT number GB 197 0632 86. The registered office is: 4 Portwall Lane, Bristol, BS1 6NB. T 0203 697 5800. For more details on how Jisc handles your data see our privacy notice here: https://www.jisc.ac.uk/website/privacy-notice

When Etienne Wenger, John Smith and I wrote Digital Habitats: Stewarding Technology for Communities in 2008 (and yes, you can get a free PDF of the book here) , I'm not sure we were thinking about Covid19. While the types and names of tools have morphed, the underlying process of technology stewardship is still relevant. The blog's older posts still hold some useful tips if you have reading time. ;-) Technology stewardship is the practice of of identifying, choosing, installing and supporting the use of tools for a group of people. Tech stewards know enough about technology and enough about their community/group/etc. to find the path between tech and its use by real people. Right now people are asking for tool suggestions like crazy. I no longer keep track like I used to, but I know many of you do. This is a thread to ask/offer help on tool selection and use, and to share related resources. I know there are some amazing tech stewards on this list. Jump in. It is time to move from reading to doing... Nancy W

Thinking laterally… could you not create as many Team rooms as you need for breakouts ? Meet in the Team room from the invitation Explain the breakouts Post the links in Notes – you could even maybe assign people by name You can’t move the people physically but they click on the link Agree to come back to the original room (from the invitation) at a certain time You can click on the links and go listen in to the conversations. We did something similar when we did a workshop with about 90 people a couple of years ago, using GoToMeeting rooms. I told people if they got lost in internetspace to come back to the main room and I would help them. There were some technical issues that I put on a slide. I think the main thing was that you had to close the main room before you could open the breakout so you had to cut the link, close the main room then paste the link to go to the breakout. We lost surprisingly few people. The groups were all the way round the world, different levels of techsavvy and different bandwidths. I sat in an empty room with GoToMeeing app, and just went from room to room. I think we lost less time than getting physical people into physical break out rooms, with their toilet stops, coffee stops, interesting corridor conversations and ‘just popping to see Aman in admin’ Anyway, do you think it would work? Arwen

I realize that there are some existing, ready to go offerings that people have/are making. Here are a few that I want to call to your attention to. WeDialog's "Evergreen" courses, The Practical Magic of Online Hosting https://www.wedialogue.com/event/the-practical-magic-of-online-hosting-flex/ and Mastering the Art of Tech Hosting - which addresses how to deploy tools like Zoom in masterful ways https://www.wedialogue.com/event/mastering-the-art-of-tech-hosting-flex/ University of Capetown's Facilitating Online aimed at online educators in Africa (but maybe we can convince them to broaden the offering Nicola and Tony??) https://docs.google.com/document/d/1dUE6jZ5pCM8qzAlJ5sHfEvolR8CxFEwWrllPBRggI-o/edit Others I've found, but don't know about: ATD's paid course on facilitating online https://www.td.org/education-courses/facilitating-virtual-training-certificate PBS's teacherline (paid course) http://www.pbs.org/teacherline/catalog/courses/TECH522/ What else is out there up and running people can tap into?

Hi Nancy, Facilitating Online has generally been limited to colleagues in Africa due to a combination of purpose, passion and funding. We have noticed that there aren't a lot of online facilitation courses available and our team decided to experiment with Facilitating Online Global for the 7 September - 6 November run of the course with up to 25 places available for colleagues from the rest of the world at a fee of around $440 at the current exchange rate. We are also able to make a few places available to colleagues across the world in the 27 April - 26 June run of the course including one or two on a no fee critical friend basis as we consider the next round of improvements to the course.