Sicvw@... wrote:
I appreciate your input but to think that a company like Toyota appreciates
it's customers and if the same thing happened to one of their cars that they
might even reimburse you...thats just crazy .
You have a point. I am in the midst now of trying to convince the Toyota dealer
to replace a carburetor that is only 9 months old and under warranty. But the
dealer (who did not install it) is telling me there is nothing wrong with it, and
I know better. The problem is, the problem comes and goes, and they are not
willing to drive it enough to see the real problem in action.
Moreover saying that you
"perfer a reliable and cost efficient car" implies that the rest of us dont.
Maybe what I was implying was, some of the rest of you are more patient than I to
deal with some of the idiosynchrosies of the EV's. Sure, we all want reliable
cars, but some of us may be more tolerant. As for cost efficiency, if money were
no object and I had an overabundant supply, I would not care about the cost. But
that is not the case with me.
We all want reliable and cost efficent cars but unfortunately not every
single car or product a company offers will always be rock solid reliable. if
an auto manufacturer offered to fix eveything that went wrong with a car 1
year after the warranty was up anyways,they would lose a ton of money and i
think that if you were the president of the 3rd largest automaker in the
world you might find it difficult to give up that kind of cash.
You are basically right; however, in the EV's case though, if you were a
subscriber to the "original" EV Update newsletter, you would know there has been
a high incidence of A/C failures, and for the most part VW has refused to help
many people, outside the warranty. I maintain this system in particular, was
poorly designed and they should take more responsibility than they have. The
current fuel line situation seems to be a very serious issue, and it appears from
this group's postings, that VW once again is not too concerned. I hope they are.
(They should be)
I would think being the 3rd largest automaker (I thought they were #2, who is
1,2, and 3 now?), you would have a fair amount of cash you could afford to give
up. Maintaining good will seems to be a foreign concept to VW, I think the
Japanese (notably Acura & Lexus) and Saturn would tell you it contributes toward
customers remaining happy and coming back to buy more vehicles.
But i like
the VW "s because i have found them to be reliable and appealing to the eye
and they , to me are very useful and enjoyable cars with a lot of personaliy
and that is something the Japanese automakers definately dont have (
personality) as it seems everything they make is a copy of something else.
Yes, they do have character and the styling is continually improving.
I am still not convinced wholeheartedly about the reliability, though. The dealer
network still has a lot of room to grow.
I
still appreciate all the help and guidance that your experience can give me
because at one time you did own a Vw at one time. chris
Since 1970 I have driven and/or owned numerous VW's. The first was a Karmann
Ghia, then a '69 Camper (non pop-top), then other Ghia's (hardtops &
convertibles), a Thing, a Squareback, a '71 Camper Pop-Top, a '80 Rabbit diesel,
a '82 Jetta, a '84 Vanagon Camper, a '90 Vanagon, and of course, a '93 EV GL. So
you may see, to sell my EV in January was not an easy decision. Economics played
a large part of the decision.
I still own a '83 BMW R100 motorcycle since new, so I still have German blood in
me. I have driven only BMW's since 1970 also.
Wade
