Don't let VW or its dealers turn you off of their cars! Shocking
statement isn't it. In my case, the ONLY, and I mean only, issues I
have ever had with my EV have been the direct result of dealer damage
or neglect, as in the did it to my EV.
We have three options: Stand over their shoulder (not worth the
anxiety), Find a quality independent (not too hard since VW seems to
go the extra mile to keep them in business), or Do It Yourself. I
choose the last option.
Ariel Calonne
'99 GLS 97k
Santa Barbara, CA
--- In ev_update@..., "dave_king_ev" <dave_king_ev@...>
wrote:
You are on the phone with a VW dealer, right? They are not VW.
Didn't Bob W post a paqe from the owner's manual that states "change
ATF every 40k miles"?
WHY would a dealer chose NOT to do easy work that's money in their
pocket?
Ask them if they will sell you Scotchgard for your seats, and a new
set of custom floor mats (and any other of that really really
complicated stuff that only a highly trained factory certified
mechanic can handle), and then find another dealer that actually
wants
to help you take care of your van and won't flat out lie to your
face.
--- In ev_update@..., "efickel" <EFickel@> wrote:
Get a Bentley and show them the official maintenance schedule.
You
definitely should have a Bentley regardless.
Or, ask them to show you what schedule they use that
says "sealed for
life" (or whatever it is they are claiming it says).
I am on the phone with VW right now. They insist three things:
(1) Bentley is not the factory manual;
(2) The Transmission is sealed and does not require maintenance;
and
(3) 125,000 is a lot of miles for a transmission.
So, where do I go to prove that the fluid should have been
changed?
Unfortunately, I was unaware of this reality and trusted the
service
managers in the Volkswagen Dealer Network -- obviously a mistake.
It is hard to believe that I've had two CustomerCare
representatives
tell me that 125,000 miles is a lot for a vehicle. That's seems
an
odd position to take.
In the meantime, the dealer wants $150 for checking the ATF level
and
condition. I understand there is not a dipstick -- but really.
I am exasperated. I will have the vehicle towed to a transmission
shop
tomorrow. And I doubt I will buy a VW again.
-Erich
