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ClobalCache WF2IR connection problem


 

I want to establish a connection between a Crestron control processor and a WF2IR unit. Everything is set up and the TCP connection works when I use either a terminal client on my PC or a CommandFusion UI on my mobile to connect to the WF2IR but I can't connect to the WF2IR with the Crestron system as a TCP client on port 4998. Do you have any ideas what else I could try? Even all other devices in the network communicate with each other without problems (Crestron<->PC, Crestron<->CommandFusionDevice...) so I doubt it's a network problem...

Even checked it with a second processor and a plain SimpleWindows programm with just the TCP client in it...

Thanks in advance!
Markus


Chip
 

Have you connected to your processor with the Toolbox Command Line tool and tried pinging the box *from* your processor - just to be sure they can "see" each other?

What happens when you try to connect to the IP & Port with a TCP/IP Client symbol? What values does the analog status output of the symbol change to after enabling the symbol?

- Chip

--- In Crestron@..., "controlfreakberlin" <markusdvorak@...> wrote:

I want to establish a connection between a Crestron control processor and a WF2IR unit. Everything is set up and the TCP connection works when I use either a terminal client on my PC or a CommandFusion UI on my mobile to connect to the WF2IR but I can't connect to the WF2IR with the Crestron system as a TCP client on port 4998. Do you have any ideas what else I could try? Even all other devices in the network communicate with each other without problems (Crestron<->PC, Crestron<->CommandFusionDevice...) so I doubt it's a network problem...

Even checked it with a second processor and a plain SimpleWindows programm with just the TCP client in it...

Thanks in advance!
Markus


 

Thanx Chip! You're right: the QM-RMC couldn't ping the WF2IR. I checked a different Wifi router (linksys WRT54GL) and the connection worked! Back on the original router it worked to. So I don't really know what the caused/solved the problem but your idea to blame the network was right...

--- In Crestron@..., "Chip" <cfm@...> wrote:


Have you connected to your processor with the Toolbox Command Line tool and tried pinging the box *from* your processor - just to be sure they can "see" each other?

What happens when you try to connect to the IP & Port with a TCP/IP Client symbol? What values does the analog status output of the symbol change to after enabling the symbol?

- Chip


--- In Crestron@..., "controlfreakberlin" <markusdvorak@> wrote:

I want to establish a connection between a Crestron control processor and a WF2IR unit. Everything is set up and the TCP connection works when I use either a terminal client on my PC or a CommandFusion UI on my mobile to connect to the WF2IR but I can't connect to the WF2IR with the Crestron system as a TCP client on port 4998. Do you have any ideas what else I could try? Even all other devices in the network communicate with each other without problems (Crestron<->PC, Crestron<->CommandFusionDevice...) so I doubt it's a network problem...

Even checked it with a second processor and a plain SimpleWindows programm with just the TCP client in it...

Thanks in advance!
Markus


 

Make sure you have it's IP address listed in the tcpip client. That always
gets me. I'm sure you already checked that. And I think you can change the
port to something else on the global cache side just to try it. Although
the default has always been fine. Is there a firewall in the way? Client
isolation on your access point enabled?

Sorry just throwing out ideas.

Nick

Sent from my eMail.

On Jun 17, 2013, at 7:19 AM, controlfreakberlin <markusdvorak@...>
wrote:



I want to establish a connection between a Crestron control processor and a
WF2IR unit. Everything is set up and the TCP connection works when I use
either a terminal client on my PC or a CommandFusion UI on my mobile to
connect to the WF2IR but I can't connect to the WF2IR with the Crestron
system as a TCP client on port 4998. Do you have any ideas what else I
could try? Even all other devices in the network communicate with each
other without problems (Crestron<->PC, Crestron<->CommandFusionDevice...)
so I doubt it's a network problem...

Even checked it with a second processor and a plain SimpleWindows programm
with just the TCP client in it...

Thanks in advance!
Markus




[Non-text portions of this message have been removed]


 

I believe the GlobalCache wireless devices are 802.11b, which is a dying
breed and may not be supported by newer wireless routers unless you enable
11b compatibility (which slows down 11g).


On Tue, Jun 18, 2013 at 4:03 AM, controlfreakberlin <
markusdvorak@...> wrote:

Thanx Chip! You're right: the QM-RMC couldn't ping the WF2IR. I checked a
different Wifi router (linksys WRT54GL) and the connection worked! Back on
the original router it worked to. So I don't really know what the
caused/solved the problem but your idea to blame the network was right...

--- In Crestron@..., "Chip" <cfm@...> wrote:


Have you connected to your processor with the Toolbox Command Line
tool and tried pinging the box *from* your processor - just to be sure they
can "see" each other?

What happens when you try to connect to the IP & Port with a TCP/IP
Client symbol? What values does the analog status output of the symbol
change to after enabling the symbol?

- Chip


--- In Crestron@..., "controlfreakberlin" <markusdvorak@>
wrote:

I want to establish a connection between a Crestron control processor
and a WF2IR unit. Everything is set up and the TCP connection works when I
use either a terminal client on my PC or a CommandFusion UI on my mobile to
connect to the WF2IR but I can't connect to the WF2IR with the Crestron
system as a TCP client on port 4998. Do you have any ideas what else I
could try? Even all other devices in the network communicate with each
other without problems (Crestron<->PC, Crestron<->CommandFusionDevice...)
so I doubt it's a network problem...

Even checked it with a second processor and a plain SimpleWindows
programm with just the TCP client in it...

Thanks in advance!
Markus



------------------------------------




Check out the Files area for useful modules, documents, and drivers.

A contact list of Crestron dealers and programmers can be found in the
Database area.
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--
Jeremy Weatherford


 

I am confronting these same issues. What were your end results and recommendations?


Thanks,

?

--- In Crestron@..., "Chip" <cfm@...> wrote:
>
>
> Have you connected to your processor with the Toolbox Command Line tool and tried pinging the box *from* your processor - just to be sure they can "see" each other?
>
> What happens when you try to connect to the IP & Port with a TCP/IP Client symbol? What values does the analog status output of the symbol change to after enabling the symbol?
>
> - Chip
>
>
> --- In Crestron@..., "controlfreakberlin" <markusdvorak@> wrote:
> >
> > I want to establish a connection between a Crestron control processor and a WF2IR unit. Everything is set up and the TCP connection works when I use either a terminal client on my PC or a CommandFusion UI on my mobile to connect to the WF2IR but I can't connect to the WF2IR with the Crestron system as a TCP client on port 4998. Do you have any ideas what else I could try? Even all other devices in the network communicate with each other without problems (Crestron<->PC, Crestron<->CommandFusionDevice...) so I doubt it's a network problem...
> >
> > Even checked it with a second processor and a plain SimpleWindows programm with just the TCP client in it...
> >
> > Thanks in advance!
> > Markus
> >
>