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Cisco SX80 not allowing more than one call
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Hello All,
Has anyone seen an issue with an SX80 only allowing you to make one call and then having to reboot it before you can dial/make another call from the Crestron panel? You can still make calls using the touch 10 no problem.? We have updated firmware on the codec as well as rolled it back to see if that was the issue. I can't seem to find what the problem is.? Nate |
开云体育Can’t say I have – though most of my recent Cisco codecs have had the touch 10 as the only dialing control and using a Crestron processor (no TP) as an interface to lighting/shades/HVAC and AV automation) – what error do you get back from the CLI when you try the 2nd call ? ? Is it possible you aren’t cleanly disconnecting the first call and if the codec isn’t licensed for multipoint because it thinks it’s still in a call it won’t allow an additional call. If you issue the hang up all command before (not just “hang up call 1”, etc.) that might help to clean the deck. ? -- Lincoln King-Cliby, CTS, DMC-E-4K/T/D ? From: [email protected] [mailto:[email protected]]
On Behalf Of Nate via groups.io
Sent: Tuesday, June 22, 2021 11:51 AM To: [email protected] Subject: [crestron] Cisco SX80 not allowing more than one call ? Hello All, |
开云体育Lincoln,Thanks for the reply. The crazy thing is that I’m not getting an error. I’m also utilizing the hangup all calls. It’s like the codec is ignoring all new call commands. The module stays connected and I can use camera controls or other features. It’s literally just trying to initiate a new call after hanging up from the previous. Nate On Jun 22, 2021, at 9:59 AM, Lincoln King-Cliby via groups.io <lincoln@...> wrote:
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开云体育That is odd; if you manually build a dial command (outside of the module) and send it does it by chance work? ? Wondering if perhaps the module rather than the codec is getting confused about the call state ? -- Lincoln King-Cliby, CTS, DMC-E-4K/T/D ? From: [email protected] [mailto:[email protected]]
On Behalf Of Nate via groups.io
Sent: Tuesday, June 22, 2021 12:12 PM To: [email protected] Subject: Re: [crestron] Cisco SX80 not allowing more than one call ? Lincoln, ? Thanks for the reply. The crazy thing is that I’m not getting an error. I’m also utilizing the hangup all calls. It’s like the codec is ignoring all new call commands. The module stays connected and I can use camera controls or other features. It’s literally just trying to initiate a new call after hanging up from the previous. ? Nate
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开云体育I’m going to have to go back on-site to do some more testing and that is something I’ll give a try.Thanks Lincoln! Nate On Jun 22, 2021, at 11:00 AM, Lincoln King-Cliby via groups.io <lincoln@...> wrote:
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