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Re: NVX Video Wall

 

¿ªÔÆÌåÓý

(My Grandfather was a MTU engineering alum J)

?

As far as I know nothing from Crestron really handles ¡°portrait¡± ¨C even in DM, and I believe this still holds for NVX the ¡°video wall processing¡± assumes the more conventional wall of landscape displays, e.g. a 3x3 of 16:9 landscape displays.

?

Depending on the requirement I can think of a few solutions, e.g. a NVX receiver feeding a standard 16:9 image to a true video processor that can output the 5400x1920 resolution. Alternatively if the displays themselves support a wall mode and that¡¯s a valid configuration for them you could just let the displays do the slicing and dicing ¨C that¡¯s what we¡¯re typically doing with NEC walls we specify (in a landscape configuration, however.)

?

It¡¯s also entirely possible that there¡¯s special firmware or undocumented commands for NVX that would allow a non-16:9 output from the internal scaler (note the D30 doesn¡¯t have a scaler so no support there at all); I am aware of some competitive products that allow you to specify the crop and output in terms of pixels ¨C but I¡¯m not sure if any of those also support rotation)

?

Lincoln

?

?

--

Lincoln King-Cliby, CTS, DMC-E-4K/T/D
Commercial Market Director
Sr. Systems Architect | Crestron Certified Master Programmer (Platinum)
ControlWorks Consulting, LLC |
D: (+1)440.771.4807 | O: (+1)440.449.1100? | F: (+1)440.449.1106
Crestron Services Provider | Biamp Authorized Independent Programmers | Extron Qualified Independent Programmer

?

From: [email protected] [mailto:[email protected]] On Behalf Of pmraymon@...
Sent: Friday, December 13, 2019 12:53 PM
To: [email protected]
Subject: [crestron] NVX Video Wall

?

Hi All,

We have a video wall that we need to update.
The video wall has five Samsung displays mounted in portrait orientation.?
The effective resolution of the wall is 5400 wide by 1920 high.

Has anyone had any luck using NVX with portrait displays?
?According to Crestron's NVX-351 product page -
"Video Wall Processing
A video wall composed of up to 64 individual displays can be configured using multiple DM?NVX?35x(C) Series endpoints. Each endpoint provides fully adjustable zoom capability and bezel compensation to accommodate a range of video wall configurations and display types. One DM-NVX-35x(C) endpoint is required per display, supporting configurations of up to eight wide by eight high."

I think it might be possible, except there program modules appear to only support landscape resolutions for displays.

If anyone has tried something like this or found a work around, let me know.

Thanks,
Paul
?--


Paul Raymond,? DMC-E-4K

Sr. Media Systems Engineer

Michigan Tech IT

Michigan Technological University

?

We can help.

(906) 487-2670

?


NVX Video Wall

 

Hi All,

We have a video wall that we need to update.
The video wall has five Samsung displays mounted in portrait orientation.?
The effective resolution of the wall is 5400 wide by 1920 high.

Has anyone had any luck using NVX with portrait displays?
?According to Crestron's NVX-351 product page -
"Video Wall Processing
A video wall composed of up to 64 individual displays can be configured using multiple DM?NVX?35x(C) Series endpoints. Each endpoint provides fully adjustable zoom capability and bezel compensation to accommodate a range of video wall configurations and display types. One DM-NVX-35x(C) endpoint is required per display, supporting configurations of up to eight wide by eight high."

I think it might be possible, except there program modules appear to only support landscape resolutions for displays.

If anyone has tried something like this or found a work around, let me know.

Thanks,
Paul
?--

Paul Raymond,? DMC-E-4K
Sr. Media Systems Engineer
Michigan Tech IT
Michigan Technological University
?
We can help.
(906) 487-2670


Re: Zoom App

 

Thing that will cause the Zoom app to open:

1. Microphone Test in the middle of the night
2. Upcoming meeting check in
3. Zoom feels lonely (not tested)


Re: Zoom App

 

Valid point Lincoln, but the way it's programmed the home button is disabled until the system is on and you select video conferencing on the panel. AutoUpdate is also disabled on the panel. I haven't seen this myself but the client insists it's happening.


Re: NVX Basic Config #crestron

Steven Hedges
 

¿ªÔÆÌåÓý

Defiantly easier to do the subscriptions then the Xiomara routing. Just don't change the subscriptions.


On Dec 11, 2019, at 12:43 PM, Jeremy Weatherford <jweather@...> wrote:

If you set up subscriptions on the RXs, then you send analog subscription indexes to the Slot-1000 XIO Routing/VideoOut signal on each RX.? If you didn't, then you send serials like rtsp:// to the StreamLocation signal on each RX.

On Wed, Dec 11, 2019 at 9:38 AM Andrew Wiatrak <drew@...> wrote:

[Edited Message Follows]

Anyone have example of NVX TX & RX in a system with Minimum config required to make a switcher? I think I have it figured out but need to commission remotely with a tech in the field and looking to make sure I have all I need for functionality. Plenty of DM under my belt but 1st NVX and not at site to play. Cant find example on
Basic 6x5 matrix with NVX in simpl. NO XiO Cloud.
Thanks in advance


Re: Zoom App

 

¿ªÔÆÌåÓý

I believe when Zoom is enabled touching the Home key toggles between Zoom and non-Zoom mode¡­ perhaps the cleaners are hitting home when they wipe the panel down?

?

Lincoln

?

--

Lincoln King-Cliby, CTS, DMC-E-4K/T/D
Commercial Market Director
Sr. Systems Architect | Crestron Certified Master Programmer (Platinum)
ControlWorks Consulting, LLC |
D: (+1)440.771.4807 | O: (+1)440.449.1100? | F: (+1)440.449.1106
Crestron Services Provider | Biamp Authorized Independent Programmers | Extron Qualified Independent Programmer

?

From: [email protected] <[email protected]> On Behalf Of Crestron_Programmer
Sent: Thursday, December 12, 2019 2:23 PM
To: [email protected]
Subject: [crestron] Zoom App

?

I have a client that says the Zoom app launches itself sometimes. What I mean is they walk into the room in the morning and the app is running. Has anyone seen that? or can think of a reason why that is happening?


Re: Zoom App

 

¿ªÔÆÌåÓý

Apologies ¨C sent in error.

?

From: <[email protected]> on behalf of Marc Nield <marc@...>
Reply to: <[email protected]>
Date: Friday, 13 December 2019 at 08:29
To: <[email protected]>
Subject: Re: [crestron] Zoom App

?

Hi Tejas

?

Can you please add the name ¡°consultd¡± (all lower case) as a trading name?

?

Thanks

Marc

?

From: <[email protected]> on behalf of Crestron_Programmer <s.marszalek11@...>
Reply to: <[email protected]>
Date: Friday, 13 December 2019 at 08:22
To: <[email protected]>
Subject: [crestron] Zoom App

?

I have a client that says the Zoom app launches itself sometimes. What I mean is they walk into the room in the morning and the app is running. Has anyone seen that? or can think of a reason why that is happening?


Re: Zoom App

 

¿ªÔÆÌåÓý

Hi Tejas

?

Can you please add the name ¡°consultd¡± (all lower case) as a trading name?

?

Thanks

Marc

?

From: <[email protected]> on behalf of Crestron_Programmer <s.marszalek11@...>
Reply to: <[email protected]>
Date: Friday, 13 December 2019 at 08:22
To: <[email protected]>
Subject: [crestron] Zoom App

?

I have a client that says the Zoom app launches itself sometimes. What I mean is they walk into the room in the morning and the app is running. Has anyone seen that? or can think of a reason why that is happening?


Zoom App

 

I have a client that says the Zoom app launches itself sometimes. What I mean is they walk into the room in the morning and the app is running. Has anyone seen that? or can think of a reason why that is happening?


Samsung UNxxHU series display IP control

 

There isn't a certified driver for these sets, so does anyone here know how to control these sets via IP?

TIA,
Jim


Feedback when lutron scheduler is activated. I it reflected when scheduler is activated in the crestron interface? #crestron

 

Hello.
I have a related question about Lutron scheduler and crestron, I saw when I generate a scheduler in lutron RadioRa2, in integration section it appears the scheduler with an ID like keypads to integrate with crestron.

So I would like to know when lutron scheduler. Is it reflected in the crestron interface?
I was traying to saw a scheduler module form lutron but it does not exits in the module package that I downloaded in the lutron web page


Re: two small conference rooms

Jim Spencer
 

+1 for Solstice.?

It's worth noting that you can buy the licence maintenance for several years up front. We do this so that you can pay for it once on a project budget and not have to worry about the recurring fee.?


On Wed, Dec 11, 2019 at 11:21 AM AV_Programmer via Groups.Io <AV_Programmer=[email protected]> wrote:
Hands down - Mersive Solstice.

Yes, there is a license fee (around $200 per year). But frankly, nothing comes close. We did a shootout with Airmedia and its not even close.


Re: NVX Basic Config #crestron

 

If you set up subscriptions on the RXs, then you send analog subscription indexes to the Slot-1000 XIO Routing/VideoOut signal on each RX.? If you didn't, then you send serials like rtsp:// to the StreamLocation signal on each RX.

On Wed, Dec 11, 2019 at 9:38 AM Andrew Wiatrak <drew@...> wrote:

[Edited Message Follows]

Anyone have example of NVX TX & RX in a system with Minimum config required to make a switcher? I think I have it figured out but need to commission remotely with a tech in the field and looking to make sure I have all I need for functionality. Plenty of DM under my belt but 1st NVX and not at site to play. Cant find example on Crestron.com
Basic 6x5 matrix with NVX in simpl. NO XiO Cloud.
Thanks in advance


Re: two small conference rooms

 

Hands down - Mersive Solstice.

Yes, there is a license fee (around $200 per year). But frankly, nothing comes close. We did a shootout with Airmedia and its not even close.


NVX Basic Config #crestron

 
Edited

Anyone have example of NVX TX & RX in a system with Minimum config required to make a switcher? I think I have it figured out but need to commission remotely with a tech in the field and looking to make sure I have all I need for functionality. Plenty of DM under my belt but 1st NVX and not at site to play. Cant find example on Crestron.com
Basic 6x5 matrix with NVX in simpl. NO XiO Cloud.
Thanks in advance


Topics in Home Automation - New Article Published in Residential Tech Today Magazine

 

My latest blog post, "Why Sonos One is the Best Wireless Speaker for a Smart Home in One Word¡­¡± is being published by the good folks at Residential Tech Today Magazine on their web site. ?You can find the full article here:??


For those interested in my earlier posts, you can find my blog here:


I hope you find the information useful.

Thanks

Jay Basen


Re: two small conference rooms

 

Mersive also requires an annual fee if you want to keep getting updates.

AirMedia - AM-200

--

?

Jeffrey Franck, CTS, DMC-E-4K

Audio/Visual Engineer

Chief Emergency Building Coordinator

Campus Media Services | WSU-TV

Media Resources Center | Room 178C

?


Re: DM Card Sequence

 

¿ªÔÆÌåÓý

NP, sorry we couldn¡¯t fix the issue.?
Those are new enough so it should be well within warranty. Crestron should replace it or repair it.


On Dec 11, 2019, at 2:34 AM, Thorsten K?hler <thorsten.koehler@...> wrote:

That?s what i suspect as well.?
Anyway, thanks for the effort, appreciate it!
Regards, Thorsten

Am 11.12.2019 00:55:16 schrieb Anewdaytotri <anewdaytotri@...>:

I suspect then, if firmware on the chassis is up to date, then the card is most likely defective.


On Dec 10, 2019, at 1:27 PM, Thorsten K?hler <thorsten.koehler@...> wrote:

Yes, no problem with all the other cards.
In normal operation, i?ve got a couple of 8G, CAT, HDMI (4K) input cards loaded. On the output-side atm only one 4K-CO-HD-card in addition to the 4KZ-CO-HD.

Am 10.12.2019 19:37:05 schrieb Anewdaytotri <anewdaytotri@...>:

Do the other cards function with the 4kz card in place? How about without it in place?


On Dec 10, 2019, at 9:52 AM, Thorsten K?hler <thorsten.koehler@...> wrote:

Tried a lot of combinations before - together with other cards, just the 4KZ-card, different slots.
But not in conjunction with dumpdmipconfig.
Can give it another try.

I also tried an rcon to the slot where the card is located. No luck.?

Am 10.12.2019 16:31:25 schrieb Anewdaytotri <anewdaytotri@...>:

Hmm....
Have you tried changing slots and trying the dumpdmipcomfig again?


On Dec 9, 2019, at 1:43 PM, Thorsten K?hler <thorsten.koehler@...> wrote:

Atm, the 4KZ-card is the only card in the chassis.
A "dumpdmipconfig" shows the following:

TableStart: DM IP Config
Slot#? ? ? ?|Device_Name? ? ? ? ? ? ?|FW_Version? ? ? |Ext_IP_Address |TCP_Port|Int_IP_Address |LINK |MAG
---------------------------------------------------------------------------------------------------------
?Internal Link Status = UP
?External Link Status = UP

So actually nothing...

Firmware on the chassis is currently 4.102.352400073.
But the issue appeared also on older fw-versions (i?ve got the card sitting here for a few months now but never had the time to work on the issue).

Am 09.12.2019 20:24:50 schrieb Anewdaytotri <anewdaytotri@...>:

What does the chassis report for slot numbers and contents running a ¡°dumpdmipcomfig¡± in text console?


On Dec 9, 2019, at 10:13 AM, Thorsten K?hler <thorsten.koehler@...> wrote:

Unfortunately no luck. :-(

Anewdaytotri <anewdaytotri@...> hat am 9. Dezember 2019 um 15:37 geschrieben:

The lights solidly illuminated means that the card has crashed or failed to boot.
Make sure you flash the latest firmware and do an initialize and restore on the unit after that. See if that solves the issue.



On Dec 9, 2019, at 8:34 AM, Jay R. < jayressler.subs@...> wrote:

Mine is a 2 series chassis as well. Thanks for all the feedback I hope to get back to this sometime this week.? It¡¯s my home unit so as long as I can keep it operational the family is happy which means troubleshooting when they are otherwise occupied.?

On Mon, Dec 9, 2019 at 4:51 AM Thorsten K?hler < thorsten.koehler@...> wrote:
Gave it another try right now and it gives me this in the errorlog:

1. Error: ERROR: No CardReady Signal OPCard Slot23 TimeStamp: 00:00:29 1-01-02 UpTime: 0 days 00:00:28.840 Task: IdleTask
2. Error: Output slot 23 present but card ready timeout TimeStamp: 00:00:29 1-01-02 UpTime: 0 days 00:00:28.840 Task: IdleTask
3. Error: Output slot 24 present but card ready timeout TimeStamp: 00:00:29 1-01-02 UpTime: 0 days 00:00:28.840 Task: IdleTask

By looking through an empty slot right above the 4KZ-card, i noticed that there are just two LEDs illuminated near the card slot, but nothing else. On the other cards, there are a lot more LEDs illuminated during operation.
So i guess this leads more to a hardware failure of the card itself...

Thorsten K?hler < thorsten.koehler@...> hat am 9. Dezember 2019 um 12:30 geschrieben:

2 Series

"pearce.bruce" < bruceadsl@...> hat am 9. Dezember 2019 um 12:02 geschrieben:

Was this is the 3 series frame or the original 2 series frame ??

Regards

Bruce

On 9 Dec 2019, at 09:33, Thorsten K?hler < thorsten.koehler@...> wrote:

Hm, interesting.
I?ve got a similar issue with a 4KZ output card that i installed in my private 8x8 switch.
Problem is i don?t get it to work at all. Even with no other card loaded. There are some messages in the errorlog, so the matrix detects sth but can?t initialize the card.
I?ve got a 4KZ input card that works without a problem.
Anewdaytotri < anewdaytotri@...> hat am 8. Dezember 2019 um 16:56 geschrieben:

The order does not matter, however I have had three or four instances with a mix of 4kz and non 4kz hardware that did not behave properly. Honestly did not get much help from true blue but didn¡¯t escalate as I only had time to just work around the trouble.



On Dec 8, 2019, at 9:18 AM, Steve Kuehn < steve@...> wrote:

The order shouldn't matter -- it least I haven't had issues with other cards.? Sounds like a firmware bug to me.? You might want to call tech support and see what they say.? If nothing else, just to report the issue.

Given that, I haven't done the exact thing you are doing but I did recently have issues with audio streams with the new DM-xxx-CPU3 chassis and 4KZ cards.? For me, the fix was to downgrade the DM firmware to v3.00.26 -- but that took 4 or 5 calls to Crestron before they suggested doing that.? That however was not an easy task. The first two methods the Crestron gave me? to downgrade firmware did not work.? The third call and procedure did down grade the firmware but landed up bricking two of the room boxes.? That took another few phone calls to Crestron before they figured out how to unbrick them.? All total, I probably wasted 40 hours on the phone with Crestron before the issue was resolved fully.?

So if it was me, if you know that changing the order of the cards fixes the issue, I would do that.? Otherwise, you could land up spending a whole lot more time trying to getting it to work in your current configuration.

Good luck,
Steve

On 12/7/19 5:22 PM, Jay R. via Groups.Io wrote:
Is there an order you need to install DM cards in?? I have some 4kz-hd cards first then standard 4k-hd cards (All HDCP2) followed by 4K Non HDCP2 then straight HD.? When I add additional 4kz cards in the later slots suddenly my other 4kz-hd and 4k-hd cards no longer show as installed same for the output cards until I get to 4k-HDO.? If I pull the new 4kz cards from the last slots everything works.?

The new cards seem to work, everything in on the newest firmware in both scenarios.? ReportDM show the same as the front panel and DMTool in both cases.

I was hoping I didn't have to move and re-sequence cards but it's looking like that.?

Thanks
Jay


?

?

?




?


Re: DM Card Sequence

 

That?s what i suspect as well.?
Anyway, thanks for the effort, appreciate it!
Regards, Thorsten

Am 11.12.2019 00:55:16 schrieb Anewdaytotri <anewdaytotri@...>:

I suspect then, if firmware on the chassis is up to date, then the card is most likely defective.


On Dec 10, 2019, at 1:27 PM, Thorsten K?hler <thorsten.koehler@...> wrote:

Yes, no problem with all the other cards.
In normal operation, i?ve got a couple of 8G, CAT, HDMI (4K) input cards loaded. On the output-side atm only one 4K-CO-HD-card in addition to the 4KZ-CO-HD.

Am 10.12.2019 19:37:05 schrieb Anewdaytotri <anewdaytotri@...>:

Do the other cards function with the 4kz card in place? How about without it in place?


On Dec 10, 2019, at 9:52 AM, Thorsten K?hler <thorsten.koehler@...> wrote:

Tried a lot of combinations before - together with other cards, just the 4KZ-card, different slots.
But not in conjunction with dumpdmipconfig.
Can give it another try.

I also tried an rcon to the slot where the card is located. No luck.?

Am 10.12.2019 16:31:25 schrieb Anewdaytotri <anewdaytotri@...>:

Hmm....
Have you tried changing slots and trying the dumpdmipcomfig again?


On Dec 9, 2019, at 1:43 PM, Thorsten K?hler <thorsten.koehler@...> wrote:

Atm, the 4KZ-card is the only card in the chassis.
A "dumpdmipconfig" shows the following:

TableStart: DM IP Config
Slot#? ? ? ?|Device_Name? ? ? ? ? ? ?|FW_Version? ? ? |Ext_IP_Address |TCP_Port|Int_IP_Address |LINK |MAG
---------------------------------------------------------------------------------------------------------
?Internal Link Status = UP
?External Link Status = UP

So actually nothing...

Firmware on the chassis is currently 4.102.352400073.
But the issue appeared also on older fw-versions (i?ve got the card sitting here for a few months now but never had the time to work on the issue).

Am 09.12.2019 20:24:50 schrieb Anewdaytotri <anewdaytotri@...>:

What does the chassis report for slot numbers and contents running a ¡°dumpdmipcomfig¡± in text console?


On Dec 9, 2019, at 10:13 AM, Thorsten K?hler <thorsten.koehler@...> wrote:

Unfortunately no luck. :-(

Anewdaytotri <anewdaytotri@...> hat am 9. Dezember 2019 um 15:37 geschrieben:

The lights solidly illuminated means that the card has crashed or failed to boot.
Make sure you flash the latest firmware and do an initialize and restore on the unit after that. See if that solves the issue.



On Dec 9, 2019, at 8:34 AM, Jay R. < jayressler.subs@...> wrote:

Mine is a 2 series chassis as well. Thanks for all the feedback I hope to get back to this sometime this week.? It¡¯s my home unit so as long as I can keep it operational the family is happy which means troubleshooting when they are otherwise occupied.?

On Mon, Dec 9, 2019 at 4:51 AM Thorsten K?hler < thorsten.koehler@...> wrote:
Gave it another try right now and it gives me this in the errorlog:

1. Error: ERROR: No CardReady Signal OPCard Slot23 TimeStamp: 00:00:29 1-01-02 UpTime: 0 days 00:00:28.840 Task: IdleTask
2. Error: Output slot 23 present but card ready timeout TimeStamp: 00:00:29 1-01-02 UpTime: 0 days 00:00:28.840 Task: IdleTask
3. Error: Output slot 24 present but card ready timeout TimeStamp: 00:00:29 1-01-02 UpTime: 0 days 00:00:28.840 Task: IdleTask

By looking through an empty slot right above the 4KZ-card, i noticed that there are just two LEDs illuminated near the card slot, but nothing else. On the other cards, there are a lot more LEDs illuminated during operation.
So i guess this leads more to a hardware failure of the card itself...

Thorsten K?hler < thorsten.koehler@...> hat am 9. Dezember 2019 um 12:30 geschrieben:

2 Series

"pearce.bruce" < bruceadsl@...> hat am 9. Dezember 2019 um 12:02 geschrieben:

Was this is the 3 series frame or the original 2 series frame ??

Regards

Bruce

On 9 Dec 2019, at 09:33, Thorsten K?hler < thorsten.koehler@...> wrote:

Hm, interesting.
I?ve got a similar issue with a 4KZ output card that i installed in my private 8x8 switch.
Problem is i don?t get it to work at all. Even with no other card loaded. There are some messages in the errorlog, so the matrix detects sth but can?t initialize the card.
I?ve got a 4KZ input card that works without a problem.
Anewdaytotri < anewdaytotri@...> hat am 8. Dezember 2019 um 16:56 geschrieben:

The order does not matter, however I have had three or four instances with a mix of 4kz and non 4kz hardware that did not behave properly. Honestly did not get much help from true blue but didn¡¯t escalate as I only had time to just work around the trouble.



On Dec 8, 2019, at 9:18 AM, Steve Kuehn < steve@...> wrote:

The order shouldn't matter -- it least I haven't had issues with other cards.? Sounds like a firmware bug to me.? You might want to call tech support and see what they say.? If nothing else, just to report the issue.

Given that, I haven't done the exact thing you are doing but I did recently have issues with audio streams with the new DM-xxx-CPU3 chassis and 4KZ cards.? For me, the fix was to downgrade the DM firmware to v3.00.26 -- but that took 4 or 5 calls to Crestron before they suggested doing that.? That however was not an easy task. The first two methods the Crestron gave me? to downgrade firmware did not work.? The third call and procedure did down grade the firmware but landed up bricking two of the room boxes.? That took another few phone calls to Crestron before they figured out how to unbrick them.? All total, I probably wasted 40 hours on the phone with Crestron before the issue was resolved fully.?

So if it was me, if you know that changing the order of the cards fixes the issue, I would do that.? Otherwise, you could land up spending a whole lot more time trying to getting it to work in your current configuration.

Good luck,
Steve

On 12/7/19 5:22 PM, Jay R. via Groups.Io wrote:
Is there an order you need to install DM cards in?? I have some 4kz-hd cards first then standard 4k-hd cards (All HDCP2) followed by 4K Non HDCP2 then straight HD.? When I add additional 4kz cards in the later slots suddenly my other 4kz-hd and 4k-hd cards no longer show as installed same for the output cards until I get to 4k-HDO.? If I pull the new 4kz cards from the last slots everything works.?

The new cards seem to work, everything in on the newest firmware in both scenarios.? ReportDM show the same as the front panel and DMTool in both cases.

I was hoping I didn't have to move and re-sequence cards but it's looking like that.?

Thanks
Jay


?

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?




?


Re: Music Streamers

 

I tried Lode when they first came out, and it had far too many services missing at the time, and no smart graphics.? I'm a little worried that there is no list of streaming services supported on the website, otherwise they seem like they have been making progress.? Autonomic, while they have had their issues, have been fairly solid for me.