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Glad we could help! -- Lincoln King-Cliby Commercial Market Director Sr. Systems Architect | Crestron Certified Master Programmer (Diamond) ControlWorks Consulting, LLC Direct: (+1)440.771.4807 |

The buildings are somewhat irreverent… what is the network topology? E.g. are they all on the same VLAN/broadcast domain or does each building (or each floor or each room) a separate VLAN/broadcast

Another thing to check is the power settings on the ports. I was having problems with the over utilization of the POE and had to force a couple ports to the MAX POE to keep them from rebooting once a

Thank You, Lincoln. We made the cutover from the temp switches this morning- everything went perfectly.

Not sure that its Lo@'s issue, but thank you for reminding me!!? It was mentioned earlier in this post, but I forgot...? (Where are those brain-cells anyway???)

Sorry if this is a stupid suggestion. Did you add a user and used that user account in the app settings? I have not been able to get the app to work unless I create a new user account in the Crestron

On a campus with multiple buildings, each building is communicating with each other over an Ethernet ISC symbol but now IT Department is requesting for security purposes to change the IP and Hostname

As Lincoln mentioned, virtually all newer ISPs are using Carrier NAT for their IPv4 address and/or are using IPv6 addresses.? The main reason is probably because real IPv4 addresses are in short

The Neo module is 4 series only, that may be your issue.

Try setting port 50443 as public and 443 as private port. It may work

Your provider may not be giving you a true IPv4 WAN address but may be using CGNAT (“Carrier Grade”, i.e. ISP-level, network address translation) – essentially putting your NAT router behind

I just downloaded the latest version, and loaded it into my processor. Unfortunately no matter how long I waited, it still could NOT connect! Any help from anyone would be much appreciated! p.s. I

I used a raspberry pinto create a vpn into house and installed on phone. ?If I need to use the app remotely I just connect to vpn first.

Just to add I had an odd message from my Fibre provider that port forwarding may not work as their service is IPv6 based?

I haven’t tried this via cellular access since the previous apps butI cannot get it working. Ihave set up mycrestron and have added xxx.mycrestron.com as the domain using the text console. I have

Having a weird issue where one of two units is not getting an IP address/doesn’t seem to be recognizing network changes (other unit works just fine). Have tried regular reset, power off, etc. Anyone

That's good news!! Just to confirm, are you working with SMW or Home?? I'm interested in SMW...

DSC NEO module is working now , went back an forth with Crestron about issues and they made updates and last version is working.? The module takes 10 minutes or so before it actually connects.?

https://www.crestron.com/Software-Firmware/Software/Crestron-Toolbox/Crestron-Toolbox/3-1230-0051-0 https://www.crestron.com/release_notes/toolbox_3_12_30.pdf Toolbox - Release 3.12.3 (Version

Having a similar issue on firmware 2.8.000 . didn't start until i upgraded. what version is the processor on?