Re: Lutron integration issue
Lutron made a change at v15 I think, I know this applies to QS15.4 (RA2 12.7) and newer so if you upgraded Lutron this may be your issue. You can no longer use the default login as you did in the past. You will need to create a new telnet login in Lutron and use that for integration, and it cannot be lutron:lutron.
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Re: AV3 not communicating after power outage
I always thought the Net light was for Lan activity. Good to know. I¡¯m certain the control subnet/lab ports are correct. I was actually trying to see if I could maybe use the control subnet to at least get something communicating but it seems that both ports are in the same condition.
Also I tried a firmware update and it seems to get hung up on that as well. Seems like this unit will be going on a TrueBlue vacation.
Thank You,
Michael Benignus
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On Oct 30, 2020, at 9:04 AM, Lincoln King-Cliby <lincoln@...> wrote:
?Not sure what you mean by "No LAN light on the front" -- none of the 3-series processors have link/activity indicators on the front panel... If you're referring to the "NET" LED that's for Cresnet not Ethernet
I saw something similar on a CP3N last week where someone had flipped the LAN and CS ports around once I figured out what was going on and swapped things back around everything was much happier. Seems unlikely that's the case for you but might be worth double checking -- otherwise I think you're assumption about needing an RMA is probably right.
--
Lincoln King-Cliby, CTS, DMC-E-4K/T/D
Commercial Market Director
Sr. Systems Architect | Crestron Certified Master Programmer (Diamond)
ControlWorks Consulting, LLC
Direct: (+1)440.771.4807 | Cleveland: (+1)440.449.1100 | Boston: (+1)508.695.0188 | DC: (+1)202.381.9070 | Fax: (+1)440.449.1106
Crestron Services Provider | Biamp Authorized Independent Programmers | Extron Qualified Independent Programmer
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Michael Benignus via groups.io
Sent: Thursday, October 29, 2020 8:12 PM
To: [email protected]
Subject: [crestron] AV3 not communicating after power outage
I have an AV3 that is not communicating. No LAN light on the front but network activity on the port and on the network switch. I changed to DHCP and it is not acquiring an IP.
Errlog reports the following:
Error: CIPCommandProcessor.exe # (Date-Time) # GetFirstInternalAdapterIndexThatHasAValidAddress - Could not find a valid adapter
Warning: TLDM.exe # (Date-Time) # SendEnableDisableRouterPassThrough - IOP cannot exit Passthrough Mode - Command Failing
Error: TLDM.exe # (Date-Time) # RouterMonitorThreadCallbackRoutine: Router is still stuck in the boot loader. Please contact Crestron for further support.
Along with a slew of Unable to connect to TCP server notices.
I tried the HW SW buttons, and an initialize/restore from console while trying to get hold of True Blue. Has anybody dealt with this? I am pretty sure this will be an RMA but would be great to get resolved without having to send off. This is for an audio system with only a DSP and no mixer, so they are dead in the water. I connected to the DSP and unmuted mics to hold them over, but I¡¯m sure they will be hollering after a day or two¡
Thanks,
Michael
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Re: AV3 not communicating after power outage
Not sure what you mean by "No LAN light on the front" -- none of the 3-series processors have link/activity indicators on the front panel... If you're referring to the "NET" LED that's for Cresnet not Ethernet
I saw something similar on a CP3N last week where someone had flipped the LAN and CS ports around once I figured out what was going on and swapped things back around everything was much happier. Seems unlikely that's the case for you but might be worth double checking -- otherwise I think you're assumption about needing an RMA is probably right.
--
Lincoln King-Cliby, CTS, DMC-E-4K/T/D
Commercial Market Director
Sr. Systems Architect | Crestron Certified Master Programmer (Diamond)
ControlWorks Consulting, LLC
Direct: (+1)440.771.4807 | Cleveland: (+1)440.449.1100 | Boston: (+1)508.695.0188 | DC: (+1)202.381.9070 | Fax: (+1)440.449.1106
Crestron Services Provider | Biamp Authorized Independent Programmers | Extron Qualified Independent Programmer
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-----Original Message----- From: [email protected] [mailto: [email protected]] On Behalf Of Michael Benignus via groups.io Sent: Thursday, October 29, 2020 8:12 PM To: [email protected]Subject: [crestron] AV3 not communicating after power outage I have an AV3 that is not communicating. No LAN light on the front but network activity on the port and on the network switch. I changed to DHCP and it is not acquiring an IP. Errlog reports the following: Error: CIPCommandProcessor.exe # (Date-Time) # GetFirstInternalAdapterIndexThatHasAValidAddress - Could not find a valid adapter Warning: TLDM.exe # (Date-Time) # SendEnableDisableRouterPassThrough - IOP cannot exit Passthrough Mode - Command Failing Error: TLDM.exe # (Date-Time) # RouterMonitorThreadCallbackRoutine: Router is still stuck in the boot loader. Please contact Crestron for further support. Along with a slew of Unable to connect to TCP server notices. I tried the HW SW buttons, and an initialize/restore from console while trying to get hold of True Blue. Has anybody dealt with this? I am pretty sure this will be an RMA but would be great to get resolved without having to send off. This is for an audio system with only a DSP and no mixer, so they are dead in the water. I connected to the DSP and unmuted mics to hold them over, but I¡¯m sure they will be hollering after a day or two¡ Thanks, Michael
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Re: 3 series Processor Auto hard reset - looking for Opinions on Doing it daily
Yea I don't get it. Never met anyone that doesn't want all that pesky uptime on their systems haha. Maybe I could sort of understand if you didn't want it running 24/7 if you wanted to save electricity or something or thinking you could extend the life of the processor. But to reboot it just for the hell of it doesn't seem useful.?
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Re: Lutron integration issue
I will second what Gablerjohn said I went thru the exact same situation. But if your processor can ping the Lutron even sometimes, then its probably not going to be the license. The few times I had license issues I could never successfully ping the Lutron. Were there any changes on the Lutron side? If they updated the Lutron QS version it may have been to a version that requires something other than the old lutron/lutron telnet login, and you are locking out the comms due to old unsupported credentials.?
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Re: AV3 not communicating after power outage
With that router stuck in bootloader maybe try a firmware update?
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Re: Issues with Sonos & Crestron
Yea I did a recompile all on this one, and also have the latest databases. Was going to try deleting the SPIsWork folder today. Also saw on the FB group that backing down one DB version fixed it for someone.? Current software:
SIMPL Windows:? 4.14.20
SIMPL+? 4.05.01
Path:? C:\Program Files (x86)\Crestron\Simpl
?
INCLUDE4_2SERIES.DAT Version Information:
? ? ? ? (2 Series)? : 1.80
?
INCLUDE4.DAT Version Information:
? ? ? ? (3 & 4 Series)? : 2.14.099
?
Data Files:
? ? ? ? Path: C:\Program Files (x86)\Crestron\Cresdb\Programming
?
Symlib2.Tio 1120? 10/19/2020 03:59:40PM?
?
? iodev.tio 1120? 10/19/2020 03:59:40PM?
?
Other Crestron SW:
?
? ? ? ? Device Database: 200.20.002.00
? ? ? ? Crestron Database(86)\Crestron\Cresdb\cnctrldb22000.mdb) :? 202.00.001.00
? ? ? ? Crestron Toolbox: 3.03.424.01
? ? ? ? SIMPL+ Cross Compiler: NOT INSTALLED
?
? ? ? Legacy Device Tools:? Not Available
?
Windows System Information:? ?
? ? ? ? Windows OS: Windows 10 Enterprise Version 2004 (OS Build 19041.572)
?
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Re: Sony Z Series TV control not working
Installed two with IP control, no issues. Enable Simple IP control, check that Remote Start is enabled, and off you go. The panel is LG; software and video processing is all Sony.
Serial is not enabled by default on Sony TVs running on the Android platform; enabling RS-232 from the menu is necessary (for models since 2018 at least). If I recall you also select either the physical RS-232 port or CEC in the same menu.
Standard Sony IR codes should also work. If you are hardwiring IR to the jack, make sure that you know the Stereo pinout. I have a generic Sony IR codeset in a URC remote that has worked for several model years now.
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On Oct 29, 2020, at 7:51 PM, j5races < fueler1@...> wrote:
Anyone dealt with the new Sony Z Series Displays? I have tried CEC, IR (several drivers), RS232. nothing.
Even other Sony tv remotes wouldn't control the tv (just power toggle, but no menu or other buttons worked). Tech had to get the remote that shipped with the TV to try to turn on Serial.
Is this TV a LG or some other rebrand and that why it won't control?
The model is XBR-85Z8H
Thank you
Jon?
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Hi Steve,
Thanks for the input...
I haven't had a chance to go though the code yet... planning to do that tommorra or the weekend.? Lost so many hours on this project, trying to kick a fast one out so I can recover some billables...
Shoulda just been a teacher... no requirements, no responsibilities and 10 months vacation...
PS - don't flame me... its a joke
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Re: Astronomical clock PRO3
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On Oct 29, 2020, at 7:32 PM, Jay R. <jayressler.subs@...> wrote:
?I use the clock driver to astronomical clock, output feeds time offsets then one shots trigger the light(s). ?
Technically I have some logic in between to determine the season because 30 min before sunset in the summer is too early but in the winter its close to what I use. ?Spring and fall I use the same timers. ?
Remember offset with -## min are before sunset and ## min is after.
Jay
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Re: 3 series Processor Auto hard reset - looking for Opinions on Doing it daily
I see it as more of a proud moment when the processor has had a very long uptime. When I see that it has a short up time I wonder why did it need to be rebooted, and is there something in my code that could be done better? Ryan Cunningham?
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On Oct 29, 2020, at 7:53 PM, AVMaster <AVMaster619@...> wrote:
?¡°Not hard resetting for any issue related reason, I just want to reduce the runtime so that I do not have 180 days plus of uptime. My main objective is to just have my system uptime usually no more than a week or 2.¡±
...Huh?
Ok now I¡¯ve gotta know the reason, you have piqued my interest...please share.
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Re: 3 series Processor Auto hard reset - looking for Opinions on Doing it daily
¡°Not hard resetting for any issue related reason, I just want to reduce the runtime so that I do not have 180 days plus of uptime. My main objective is to just have my system uptime usually no more than a week or 2.¡±
...Huh?
Ok now I¡¯ve gotta know the reason, you have piqued my interest...please share.
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Re: Astronomical clock PRO3
I use the clock driver to astronomical clock, output feeds time offsets then one shots trigger the light(s). ?
Technically I have some logic in between to determine the season because 30 min before sunset in the summer is too early but in the winter its close to what I use. ?Spring and fall I use the same timers. ?
Remember offset with -## min are before sunset and ## min is after.
Jay
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Hey guys ,
I do have a client that wants the outdoor lights to turn on 30mins before sunset
Any idea on how to do this ?
Thanks ,
Mingo
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Re: Lutron integration issue
thanks dears for information?
I will generate a license for the processor?
but I do not have any license already to be deleted
or do I need to delete something equipped with the processor.?
also I tried to ping lutron on text console
somtimes it succeed and sometimes fails?
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AV3 not communicating after power outage
I have an AV3 that is not communicating. No LAN light on the front but network activity on the port and on the network switch. I changed to DHCP and it is not acquiring an IP.
Errlog reports the following:
Error: CIPCommandProcessor.exe # (Date-Time) # GetFirstInternalAdapterIndexThatHasAValidAddress - Could not find a valid adapter
Warning: TLDM.exe # (Date-Time) # SendEnableDisableRouterPassThrough - IOP cannot exit Passthrough Mode - Command Failing
Error: TLDM.exe # (Date-Time) # RouterMonitorThreadCallbackRoutine: Router is still stuck in the boot loader. Please contact Crestron for further support.
Along with a slew of Unable to connect to TCP server notices.
I tried the HW SW buttons, and an initialize/restore from console while trying to get hold of True Blue. Has anybody dealt with this? I am pretty sure this will be an RMA but would be great to get resolved without having to send off. This is for an audio system with only a DSP and no mixer, so they are dead in the water. I connected to the DSP and unmuted mics to hold them over, but I¡¯m sure they will be hollering after a day or two¡
Thanks,
Michael
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Re: Lutron integration issue
I just RMA'd a AV3 because it would stop talking to Lutron.? Delete license, get a new one and everything was good for 6 months until it did it again.? Same fix as before.? They sent me an advanced replacement, which I thought was a bstock, that had a new SN structure.? As of this year and processor that SN starts with a minimum of 20xxxxxx does not require a license.? Easy way to tell if it is the license.? Open a cmd window and ping the Lutron processor, if that is good.? Then open toolbox text console and ping the lutron processor.? I Bet it fails.? Use text console to delete the license, then go through the process of getting a new license.
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Sony Z Series TV control not working
Anyone dealt with the new Sony Z Series Displays? I have tried CEC, IR (several drivers), RS232. nothing.
Even other Sony tv remotes wouldn't control the tv (just power toggle, but no menu or other buttons worked). Tech had to get the remote that shipped with the TV to try to turn on Serial.
Is this TV a LG or some other rebrand and that why it won't control?
The model is XBR-85Z8H
Thank you
Jon?
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Should not be too hard to fix.? Once you find the offending module open it, search for the variable LOCAL, and rename it to something else like LOCAL2.? Sometime in the past, LOCAL wasn't a reserved word in the SIMPL compiler and things would compile fine with a signal with that name.? I've had similar issues where in SIMPL+, Crestron added a new built in function and they happened to chose the name as my function that I had previously written.?
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Re: 3 series Processor Auto hard reset - looking for Opinions on Doing it daily
BTW, the #2 needs to be there if you are using the latest update of the scheduler.
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Michael Benignus
Ryan Cunningham
AVMaster