I always thought the Net light was for Lan activity. Good to know. I¡¯m certain the control subnet/lab ports are correct. I was actually trying to see if I could maybe use the control subnet to at least get something communicating but it seems that both ports are in the same condition.
Also I tried a firmware update and it seems to get hung up on that as well. Seems like this unit will be going on a TrueBlue vacation.
Thank You,
Michael Benignus
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On Oct 30, 2020, at 9:04 AM, Lincoln King-Cliby <lincoln@...> wrote:
?Not sure what you mean by "No LAN light on the front" -- none of the 3-series processors have link/activity indicators on the front panel... If you're referring to the "NET" LED that's for Cresnet not Ethernet
I saw something similar on a CP3N last week where someone had flipped the LAN and CS ports around once I figured out what was going on and swapped things back around everything was much happier. Seems unlikely that's the case for you but might be worth double checking -- otherwise I think you're assumption about needing an RMA is probably right.
--
Lincoln King-Cliby, CTS, DMC-E-4K/T/D
Commercial Market Director
Sr. Systems Architect | Crestron Certified Master Programmer (Diamond)
ControlWorks Consulting, LLC
Direct: (+1)440.771.4807 | Cleveland: (+1)440.449.1100 | Boston: (+1)508.695.0188 | DC: (+1)202.381.9070 | Fax: (+1)440.449.1106
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-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Michael Benignus via groups.io
Sent: Thursday, October 29, 2020 8:12 PM
To: [email protected]
Subject: [crestron] AV3 not communicating after power outage
I have an AV3 that is not communicating. No LAN light on the front but network activity on the port and on the network switch. I changed to DHCP and it is not acquiring an IP.
Errlog reports the following:
Error: CIPCommandProcessor.exe # (Date-Time) # GetFirstInternalAdapterIndexThatHasAValidAddress - Could not find a valid adapter
Warning: TLDM.exe # (Date-Time) # SendEnableDisableRouterPassThrough - IOP cannot exit Passthrough Mode - Command Failing
Error: TLDM.exe # (Date-Time) # RouterMonitorThreadCallbackRoutine: Router is still stuck in the boot loader. Please contact Crestron for further support.
Along with a slew of Unable to connect to TCP server notices.
I tried the HW SW buttons, and an initialize/restore from console while trying to get hold of True Blue. Has anybody dealt with this? I am pretty sure this will be an RMA but would be great to get resolved without having to send off. This is for an audio system with only a DSP and no mixer, so they are dead in the water. I connected to the DSP and unmuted mics to hold them over, but I¡¯m sure they will be hollering after a day or two¡
Thanks,
Michael
Michael Benignus