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Re: Screen Innovations / TROY Driver Crashing Home App
Have you raised this with Crestron True Blue Support?? That would seem like the right place to report this type of issue - especially as if it works in one UI platform, but not another, it's more likely an App issue rather than a driver problem.
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It may not be relevant, but we have a number of cases lodged with support over the latest CH app crashing when certain UI elements are displayed (e.g. a slider comes into view that was previously hidden, or off-screen).? We have a 1060 using an older CH App version and current iOS that work fine but all Android clients (1070 and phones) show the crash.
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Hopefully it'll be fixed with an emergency patch.
Oliver |
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Re: Autonomic MMS 3.2.14: Error: Instance match for 'Player_A' not found. (1)\x0D\x0A
¿ªÔÆÌåÓýI have a similar problem on an existing install where the tech changed the name and now player A is no longer usable via the control system. Changing it back didn¡¯t work. Is there a way to restore the functionality?I¡¯ll try the name query suggested to see what it¡¯s called? Tim Greenbank Control Systems Engineer 0480 749 889 On 23 May 2025, at 07:53, greg via groups.io <greg@...> wrote:
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Re: Autonomic MMS 3.2.14: Error: Instance match for 'Player_A' not found. (1)\x0D\x0A
console into the MMS on port 5004 and send the command "BrowseInstances"
make sure the player you are working with is actually named "Player_A"
It is possible to change this name in the web ui under System/Streamers. Click the pencil, then click the output name field and modify.
you can also set the instance by sending a string to the hardware def or module "SetInstance Player_A" or whatever the instance name is
When sending strings to hardware def you need to prefix each string with "MMSProtocol:" ?I can't recall if you need to do that with old school module.?
hope this helps |
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Re: NVX Philosophical Network Config Pondering
¿ªÔÆÌåÓýThorsten, ? My impression/experience has always been that that actual multicast traffic flows to the querier ¨C and this Reddit thread matches my experiences: ?as does ??(¡°This means that every single multicast stream on the network needs to be forwarded to the querier. ¡ ¡°¡is configured as Querier, all the streams have to be forwarded to this switch, even if there are no subscribers. If each stream has a 1 Gbps bitrate, this means the uplink between the switches now needs minimum 3 Gbps capacity, even with only a single decoder¡±) -- although that has aways seemed like an odd behavioral choice. It is also frequently mooted by AV systems relegating AVoIP to a single isolated switch anyway (throwing away a lot of the power/versatility of AVoIP but I digress). ? My understanding is Netgear does some nonstandard things with IGMP on the M4xxx series to make multicast work a little more intelligently so perhaps the behavior mentioned is accurate within that implementation only? Although I¡¯m a bit of a Cisco snob I did seriously consider Netgear for the ¡°AV Closet¡± switch but on the used market the 48-port Cisco UPOE switch I wound up going with was 25x cheaper than any of the Netgear M4xxx I was finding (and I am, if nothing else, frugal) ? But all the more reason to have a ¡®lab¡¯ where I can break things without worrying about what a client needs or that I should be working on ¡°real¡± projects ? ? Enjoy (and good luck with) your conversion! -- Lincoln King-Cliby Commercial Market Director ?
? From: [email protected] <[email protected]>
On Behalf Of Thorsten K?hler
Sent: Thursday, May 22, 2025 3:23 AM To: [email protected] Subject: Re: [crestron] NVX Philosophical Network Config Pondering ? Funny coincidence ¨C I?m currently at the exact same point: replacing my the current DM-stuff in my house with NVX. The DMF-chassis with 6x350C arrived last week and is already up and running and I?ve collected a bunch of 350 and D30/E30 over time that are ready to go. I already have a fairly reasonable network in place all based on Netgear M4300 and M42500 switches, interconnected via 10G fiber. ? My setup won?t be as large as your?s. I?m looking only at 6x350C installed in the chassis that I plan to use as encoders and just about 3-4 projectors and displays for the decoders. All wired up nicely with CAT6 when we moved in 10 years ago. ? ? With regards to bandwidth: I?d plan the bandwidth requirements on actual use, not worst-case. At least for my own house. So which/how many streams are you actually about to use at the same time? How likely
is it that all your encoders and decoders will transmit/receive streams at the same time? ? With regards to the VLAN/querier question: querier data is just metadata and not the actual streams. So I would go ¡°by the book¡±. At least that?s what I?ll do. I?ve put all the NVX stuff on a dedicated VLAN with the querier remaining on the core. ? Cheers, Thorsten ? Von:
[email protected] <[email protected]>
Im Auftrag von Lincoln King-Cliby via groups.io ? There are about 7 decode (plus 1-3 encode, currently I have 3 DM-TXes around the house but only really use one with any kind of regularity and the other two are definitely in the ¡°they¡¯ll wait until I get my hands on more gear¡±) and the distribution of encoders and decoders is largely to get out of the (IMO) stupid cross patching I¡¯m currently doing to get DM to and from data drops in places where ¡°I¡¯ll never need AV CAT cable here¡¡± (from the time before DM was really a thing¡ but remind me never to say that about LV cabling next time I buy and wire a house¡) ? The switch choice aside from being in my ¡°reasonable enough¡± price range (it was about $80 shipped including both power supplies) was mostly driven by the desire to be able to do 10G over copper between the ¡°Data Core¡± and ?¡°AV Core¡± but also because I wanted to be able to power the non-¡°C¡±-series cards over PoE ¨C and the DM-NVX-350 are somewhat absurdly power hungry (requiring the 60-watt UPoE capability) ?(Aside from just not wanting to deal with wall warts, I manage power somewhat aggressively on the house when I¡¯m away so being able to turn off PoE to the switch port is a lot cleaner than scattering a bunch of relays or controlled outlets around. ? Since I have the cable between AV and data and the 10G ports are already there the fat pipe is essentially free. ? Looking forward to having some fun ¨C all the weird things I¡¯ve been curious about but would never do with a client¡¯s hardware or on a client¡¯s network¡. ? Lincoln ? From:
[email protected] <[email protected]>
On Behalf Of ckangis ? How many TV/Decoder end-points outside of your rack?? ? I'm definitely above my head on a lot of these streaming network details but: - If you have 24 encode/decoders or less, I would put them all on one switch. I think this would eliminate the need for a fat uplink. - Since you're using the DMF chassis' to power the encoders (and decoders for AVRs in rack, etc.), you wouldn't need POE for these, thus the POE requirements would be limited saving $$ on the switch you'd need for this - If you need more than 24 ports, going to a 48 port unit with limited/half-POE budget, could solve this also... ? Sorry if I'm missing details in your system design, and of course you probably already have thought of these things... Hope you can get things going great!! sounds fun!!! |
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Re: Sony Bravia model KD-65x77L missing "simple IP control" - can't connect to it via port 20060
I had 3 of them some months back that had a problem with the connection.? Port 20060 worked but all 3 would periodically drop offline and stay offline till I did something like unplug the display or reboot the processor or stood on my head...? Finally contacted Sony and they said update the firmware - which I did.? Displays never showed that the firmware # changed but the problem went away.? Beat on it for ~2 weeks before that - while working on other stuff. |
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Re: Crestron Home with Unifi Cameras
You will need to setup port forwarding and the port number to the stream
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Michael Restrepo | Owner Restrepo Innovations 825 Windham Court North Wyckoff, NJ 07481 Office | 201.925.0059 Direct | 201.952.4624 Email | mike@... Elite Pro Crestron Dealer Website | www.restrepoinnovations.com Instagram | www.instagram.com/restrepo_innovations Facebook | www.facebook.com/restrepoinnovations Twitter | www.twitter.com/innovationsmr CONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information and may be legally protected from disclosure. If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message and any attachments. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly prohibited. On May 22, 2025, at 9:07?AM, Tony Golden via groups.io <mrgolden@...> wrote: |
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Screen Innovations / TROY Driver Crashing Home App
Description
System Type: Crestron Home
Issue Type: Compatibility / App Crash Driver/Device Involved: SI Troy Driver / Screen Innovations Shades / Troy Gateway We have a client with Screen Innovations (SI) motorized shades installed throughout their home. The shades are integrated into their Crestron Home system using the Troy Gateway and the official SI Troy driver. The system functions correctly on Apple devices¡ªspecifically, Crestron touch panels, iPads, and iPhones¡ªwithout any issues. However, when accessing the shades through Android devices, the Crestron Home app encounters a critical error. When attempting to open the shade control tile (created by the SI Troy driver) to adjust an individual shade, the app freezes and becomes unresponsive. The user must force close and restart the app to regain functionality. This issue has been consistently reproduced on multiple Android devices, including a brand new phone purchased by the client and a technician's personal Android device. Steps Taken: Verified proper installation and configuration of the Troy Gateway and SI Troy driver. Tested functionality on iOS devices ¨C working as expected. Reproduced the issue on multiple Android devices. Confirmed app and OS are updated to the latest versions. |
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Re: Crestron Home with Unifi Cameras
I don't really have any ideas, other than to make sure the latest version of Crestron Go is being used. There was an update a few months ago that specifically addressed odd issues with remote video.
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I was surprised that you got the Unifi RTSP URLs to work. I spent way too many hours last year trying to get them to work on several TSW-1060s, with no success. I eventually gave up, and assumed it had something to do with Unifi's encryption method or processing not being compatible with TSWs, since it did work with VLC. I guess I'll have to try it again. --- On Wednesday, May 21, 2025 at 11:15 AM, adks1010 wrote: |
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Re: NVX Philosophical Network Config Pondering
¿ªÔÆÌåÓýFunny coincidence ¨C I?m currently at the exact same point: replacing my the current DM-stuff in my house with NVX. The DMF-chassis with 6x350C arrived last week and is already up and running and I?ve collected a bunch of 350 and D30/E30 over time that are ready to go. I already have a fairly reasonable network in place all based on Netgear M4300 and M42500 switches, interconnected via 10G fiber. ? My setup won?t be as large as your?s. I?m looking only at 6x350C installed in the chassis that I plan to use as encoders and just about 3-4 projectors and displays for the decoders. All wired up nicely with CAT6 when we moved in 10 years ago. ? ? With regards to bandwidth: I?d plan the bandwidth requirements on actual use, not worst-case. At least for my own house. So which/how many streams are you actually about to use at the same time? How likely is it that all your encoders and decoders will transmit/receive streams at the same time? ? With regards to the VLAN/querier question: querier data is just metadata and not the actual streams. So I would go ¡°by the book¡±. At least that?s what I?ll do. I?ve put all the NVX stuff on a dedicated VLAN with the querier remaining on the core. ? Cheers, Thorsten ? Von: [email protected] <[email protected]> Im Auftrag von Lincoln King-Cliby via groups.io ? There are about 7 decode (plus 1-3 encode, currently I have 3 DM-TXes around the house but only really use one with any kind of regularity and the other two are definitely in the ¡°they¡¯ll wait until I get my hands on more gear¡±) and the distribution of encoders and decoders is largely to get out of the (IMO) stupid cross patching I¡¯m currently doing to get DM to and from data drops in places where ¡°I¡¯ll never need AV CAT cable here¡¡± (from the time before DM was really a thing¡ but remind me never to say that about LV cabling next time I buy and wire a house¡) ? The switch choice aside from being in my ¡°reasonable enough¡± price range (it was about $80 shipped including both power supplies) was mostly driven by the desire to be able to do 10G over copper between the ¡°Data Core¡± and ?¡°AV Core¡± but also because I wanted to be able to power the non-¡°C¡±-series cards over PoE ¨C and the DM-NVX-350 are somewhat absurdly power hungry (requiring the 60-watt UPoE capability) ?(Aside from just not wanting to deal with wall warts, I manage power somewhat aggressively on the house when I¡¯m away so being able to turn off PoE to the switch port is a lot cleaner than scattering a bunch of relays or controlled outlets around. ? Since I have the cable between AV and data and the 10G ports are already there the fat pipe is essentially free. ? Looking forward to having some fun ¨C all the weird things I¡¯ve been curious about but would never do with a client¡¯s hardware or on a client¡¯s network¡. ? Lincoln ? From: [email protected] <[email protected]> On Behalf Of ckangis
Sent: Wednesday, May 21, 2025 6:37 PM To: [email protected] Subject: Re: [crestron] NVX Philosophical Network Config Pondering ? How many TV/Decoder end-points outside of your rack?? ? I'm definitely above my head on a lot of these streaming network details but: - If you have 24 encode/decoders or less, I would put them all on one switch. I think this would eliminate the need for a fat uplink. - Since you're using the DMF chassis' to power the encoders (and decoders for AVRs in rack, etc.), you wouldn't need POE for these, thus the POE requirements would be limited saving $$ on the switch you'd need for this - If you need more than 24 ports, going to a 48 port unit with limited/half-POE budget, could solve this also... ? Sorry if I'm missing details in your system design, and of course you probably already have thought of these things... Hope you can get things going great!! sounds fun!!! |
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Re: NVX Philosophical Network Config Pondering
¿ªÔÆÌåÓýThere are about 7 decode (plus 1-3 encode, currently I have 3 DM-TXes around the house but only really use one with any kind of regularity and the other two are definitely in the ¡°they¡¯ll wait until I get my hands on more gear¡±) and the distribution of encoders and decoders is largely to get out of the (IMO) stupid cross patching I¡¯m currently doing to get DM to and from data drops in places where ¡°I¡¯ll never need AV CAT cable here¡¡± (from the time before DM was really a thing¡ but remind me never to say that about LV cabling next time I buy and wire a house¡) ? The switch choice aside from being in my ¡°reasonable enough¡± price range (it was about $80 shipped including both power supplies) was mostly driven by the desire to be able to do 10G over copper between the ¡°Data Core¡± and ?¡°AV Core¡± but also because I wanted to be able to power the non-¡°C¡±-series cards over PoE ¨C and the DM-NVX-350 are somewhat absurdly power hungry (requiring the 60-watt UPoE capability) ?(Aside from just not wanting to deal with wall warts, I manage power somewhat aggressively on the house when I¡¯m away so being able to turn off PoE to the switch port is a lot cleaner than scattering a bunch of relays or controlled outlets around. ? Since I have the cable between AV and data and the 10G ports are already there the fat pipe is essentially free. ? Looking forward to having some fun ¨C all the weird things I¡¯ve been curious about but would never do with a client¡¯s hardware or on a client¡¯s network¡. ? Lincoln ? From: [email protected] <[email protected]>
On Behalf Of ckangis
Sent: Wednesday, May 21, 2025 6:37 PM To: [email protected] Subject: Re: [crestron] NVX Philosophical Network Config Pondering ? How many TV/Decoder end-points outside of your rack?? ? I'm definitely above my head on a lot of these streaming network details but: - If you have 24 encode/decoders or less, I would put them all on one switch. I think this would eliminate the need for a fat uplink. - Since you're using the DMF chassis' to power the encoders (and decoders for AVRs in rack, etc.), you wouldn't need POE for these, thus the POE requirements would be limited saving $$ on the switch you'd need for this - If you need more than 24 ports, going to a 48 port unit with limited/half-POE budget, could solve this also... ? Sorry if I'm missing details in your system design, and of course you probably already have thought of these things... Hope you can get things going great!! sounds fun!!! |
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Re: NVX Philosophical Network Config Pondering
How many TV/Decoder end-points outside of your rack??
?
I'm definitely above my head on a lot of these streaming network details but:
- If you have 24 encode/decoders or less, I would put them all on one switch. I think this would eliminate the need for a fat uplink.
- Since you're using the DMF chassis' to power the encoders (and decoders for AVRs in rack, etc.), you wouldn't need POE for these, thus the POE requirements would be limited saving $$ on the switch you'd need for this
- If you need more than 24 ports, going to a 48 port unit with limited/half-POE budget, could solve this also...
?
Sorry if I'm missing details in your system design, and of course you probably already have thought of these things...
Hope you can get things going great!! sounds fun!!! |
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NVX Philosophical Network Config Pondering
¿ªÔÆÌåÓýI¡¯ve been in the process of gathering NVX to replace DM in my home system and I¡¯m to the tipping point where I¡¯m one FedEx delivery away from having ¡°enough¡± that I can pull out DM and survive without a few sources and a few destinations. ? Currently the ¡°AV Closet¡± has a couple fairly old Cisco 12-port 10/100/1000 fanless switches uplinked to my core. Obviously that won¡¯t support NVX well. The existing traffic on the switches is pretty light ¨C processor <> processor, processor <> touchpanel (via core), Chromecast, Apple TV, etc. ? The AV Closet will (eventually) have 2 DMF-CI8s and possibly a loose decoder or two ¨C worst case though is 16 encode and at 750MB that¡¯s about 12Gb/s (or 16 Gb/s if we assume full line rate from every encoder). For the most part I¡¯m planning on hanging the decoders in rooms off the existing DM CAT however there are a few places where feeding them from the core makes more sense (and currently I¡¯m doing weird DM cross-connects to make it work). ? My current plan is to replace both of the current switches with a Cisco 3850 12X48U (12x10G ports and 36 1G ports) and to LAG some number of the 10G ports back to the core. ? My internal debate that I¡¯m curious about the collective thoughts: ?
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? Thoughts? I don¡¯t think there is a single ¡°right answer¡± to either question but am curious about thoughts and approaches from the community ? ? Lincoln ? ? ? -- Lincoln King-Cliby Commercial Market Director ? |
Michael Block